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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Lucid Visual Collaboration Suite

    Score9 out of 10
    N/AThe Lucid Visual Collaboration Suite empowers teams to ideate, plan, design, build, and launch game-changing solutions from a shared infinite canvas.

    $0

    per month

    SAP Jam

    Score10 out of 10
    N/ASAP Jam is a social network collaboration tool with integrated collaborative processes for knowledge, learning, and HR management. SAP Jam also includes capabilities for the entire sales, marketing, and customer service lifecycles.N/A
    Pricing
    Lucid Visual Collaboration SuiteSAP Jam
    Editions & Modules
    Free
    $0
    Individual
    $9
    per month per user
    Team
    $10
    per month per user (3 user minimum)
    Enterprise
    .
    per year
    No answers on this topic
    Offerings
    Pricing Offerings
    Lucid Visual Collaboration SuiteSAP Jam
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Lucid Visual Collaboration SuiteSAP Jam
    Considered Both Products
    Lucid Software
    No answer on this topic
    SAP
    No answer on this topic
    Key User Insights
    Would buy again
    96%
    Would buy again
    1099 Answers
    No answers on this topic
    Delivers good value for the price
    98%
    Delivers good value for the price
    876 Answers
    No answers on this topic
    Happy with the feature set
    98%
    Happy with the feature set
    1118 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    99%
    Lived up to sales and marketing promises
    600 Answers
    No answers on this topic
    Implementation went as expected
    99%
    Implementation went as expected
    732 Answers
    No answers on this topic
    Features
    Lucid Visual Collaboration SuiteSAP Jam
    Project Management
    Comparison of Project Management features of Lucid Visual Collaboration Suite and SAP Jam
    Feature
    Lucid Visual Collaboration Suite
    -
    Ratings
    SAP Jam
    7.8
    3 Ratings
    1% above category average
    Task Management00 Ratings7.92 Ratings
    Gantt Charts00 Ratings8.01 Ratings
    Scheduling00 Ratings9.01 Ratings
    Workflow Automation00 Ratings8.01 Ratings
    Mobile Access00 Ratings8.03 Ratings
    Search00 Ratings8.03 Ratings
    Visual planning tools00 Ratings6.01 Ratings
    Communication
    Comparison of Communication features of Lucid Visual Collaboration Suite and SAP Jam
    Feature
    Lucid Visual Collaboration Suite
    -
    Ratings
    SAP Jam
    7.0
    3 Ratings
    13% below category average
    Chat00 Ratings7.02 Ratings
    Notifications00 Ratings9.23 Ratings
    Discussions00 Ratings9.23 Ratings
    Surveys00 Ratings6.53 Ratings
    Internal knowledgebase00 Ratings9.33 Ratings
    Integrates with GoToMeeting00 Ratings6.01 Ratings
    Integrates with Gmail and Google Hangouts00 Ratings4.01 Ratings
    Integrates with Outlook00 Ratings5.01 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Lucid Visual Collaboration Suite and SAP Jam
    Feature
    Lucid Visual Collaboration Suite
    -
    Ratings
    SAP Jam
    7.0
    3 Ratings
    14% below category average
    Versioning00 Ratings9.63 Ratings
    Video files00 Ratings7.33 Ratings
    Audio files00 Ratings7.53 Ratings
    Document collaboration00 Ratings6.02 Ratings
    Access control00 Ratings8.93 Ratings
    Advanced security features00 Ratings6.02 Ratings
    Integrates with Google Drive00 Ratings4.01 Ratings
    Device sync00 Ratings7.01 Ratings
    Best Alternatives
    Lucid Visual Collaboration SuiteSAP Jam
    Small Businesses
    No answers on this topic
    Flock
    Score9.5 out of 10
    Medium-sized Companies
    No answers on this topic
    Troop Messenger
    Score9.8 out of 10
    Enterprises
    Miro
    Score9 out of 10
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Lucid Visual Collaboration SuiteSAP Jam
    Likelihood to Recommend
    9.0
    (1165 ratings)
    8.9
    (3 ratings)
    Likelihood to Renew
    9.1
    (5 ratings)
    4.0
    (1 ratings)
    Usability
    8.7
    (1134 ratings)
    5.0
    (1 ratings)
    Availability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    7.8
    (888 ratings)
    2.0
    (1 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    -
    (0 ratings)
    Configurability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Lucid Visual Collaboration SuiteSAP Jam
    Likelihood to Recommend
    Lucid Software
    Lucid Visual Collaboration Suite is effective for process documentation and knowledge sharing across teams. For us, we used it to map out individual roles and specific tasks within each role to create clear and visual workflows that others can follow at any time. A key scenario where it works well in our business for business continuity during absences another colleague can pick up the role by following the process on Lucid Visual Collaboration Suite with minimal disruption. The visual diagrams are easy to understand and a written document.
    Incentivized
    Read full review
    SAP
    When you need to create a private, secure space for individuals to collaborate or work on a project together, SAP Jam does a great job at bringing people together and giving them a space to work together in. There are also great ways to provide learning opportunities (including sharing webinars or other educational content)
    Incentivized
    Read full review
    Pros
    Lucid Software
    • Large number of predefined charts, diagrams, flows
    • A great repository of various symbols and objects
    • The easiness of using and manipulating objects and shapes. There is a lot of auto-editing and adjusting which the software does for you which saves a lot of your time.
    • Easy way of duplicating shapes.
    • While working with the app everything feels organic and natural. You don't get the clunky/limited feeling which happens with some other similar apps.
    Incentivized
    Read full review
    SAP
    • Easy to setup.
    • Template-based group creation.
    • Permissions are either inherited or set at the group-level by group owners.
    Read full review
    Cons
    Lucid Software
    • The sign in page could use some help. When I first signed up, it was really difficult to login, unless I was logged into the perfect Lucid Visual Collaboration Suite software. It doesn’t seem to have a route to get people to the right place if you’re in the wrong place.
    • It’s nearly impossible to move content off of the Lucid Visual Collaboration Suite if you’re looking to get your content into a different platform.
    • Lucid Visual Collaboration Suite requires frequent updates and refreshes of the pages (at least daily).
    Incentivized
    Read full review
    SAP
    • Multiple selection limitations
    • Error proofing in wrong command
    • Multiple time confirmation
    • Multiple time checkbox
    Incentivized
    Read full review
    Likelihood to Renew
    Lucid Software
    No answers on this topic
    SAP
    We are moving toward other platforms that are meant more for virtual community, like Higher Logic. The customer support at SAP Jam is also lacking.
    Incentivized
    Read full review
    Usability
    Lucid Software
    The usability of Lucid Visual Collaboration Suite is bar none and incomparable to any other tool used in the past. There is such a vast offering that covers all the needs of any user in industries far and wide. It is no doubt that this is a firm recommendation for anyone and everyone to utilize this tool for all their needs.
    Incentivized
    Read full review
    SAP
    It's an integrated platform that brings together a lot of different people from across the association to work on shared projects, etc. Given the various roles people play and the varying skill sets they bring to the table, the platform is fairly intuitive to use and easy to navigate around
    Incentivized
    Read full review
    Support Rating
    Lucid Software
    I reached out about being able to access Linear through their new acquisition partner, and they kept pointing me to the same article even though I told them it wasn't giving me the information I needed. I asked for a meeting with a CSM and they didn't reach out to help. I've also tried to contact some PM friends to give feedback, but no one seems to care
    Incentivized
    Read full review
    SAP
    We have to submit requests multiple times to get a response and it often feels like they go into a black hole. Because we don't have anyone in house really supporting the back-end of the platform, we rely on SAP Jam's support and development teams to help solve problems and improve the platform for us.
    Incentivized
    Read full review
    Alternatives Considered
    Lucid Software
    Lucidchart is well beyond Microsoft Visio and is constantly improving. Visio is pretty much stagnant and hasn't been improved for several years, Lucid is constantly adding new functionality like AI powered functions and tools. We have no reason to pay for Visio licenses when Lucid can provide so much more for less.
    Incentivized
    Read full review
    SAP
    We utilize many products in the SAP universe of solutions. Not only was JAM feature-rich and matched our company needs, but the tight integration with our other SAP product lines makes admin as well as usability seamless. While other competitors to JAM offer more features that rely on real-time, most of our use cases were asynchronous.
    Read full review
    Return on Investment
    Lucid Software
    • Though I can't necessarily provide hard numbers, I can confidently say that Lucidchart has saved countless hours for myself and my teams as we don't need to try to develop some type of complex diagram using markup or any kind of code.
    • I have previously been able to build a complete ERD using Lucidchart in a past position, which the company never had before. It ended up being used by countless teams in the company and ultimately in a large-scale data stack migration effort.
    Incentivized
    Read full review
    SAP
    • Automation in process
    • Ease of communication
    • Lack of change notification
    • Lack of multiple selection search
    Incentivized
    Read full review
    ScreenShots

    Lucid Visual Collaboration Suite Screenshots

    Screenshot of how Lucid helps teams to clarify complexity, align their insights.Screenshot of where information can be imported, exported, and shared whenever and wherever it is needed.Screenshot of how Lucidchart offers secure intelligent diagramming that is built for teams.