Luciq vs. Sentry vs. TrackJS

Instabug is great to capture bug reports during the testing phase of your app. You can also collect user data such as device, OS, and App version to easily reproduce the issue.

Incentivized

Great for standard web application performance monitoring, analytics and error reporting. Shows line level code errors, gives insight into performance issues (plugins, API issues, etc.). Automation and scheduled scanning in production gives client visibility into 'after deployment' value. Also lets a relatively small number of developers keep tabs on a handful of different site/applications without needing a bunch of tools. The UI is pretty complicated and can be overwhelming for new users. Documentation could be better for the learning curve,

Incentivized

If you're not currently doing any JS error tracking or are just getting started, TrackJS is a great solution. If you are looking for a more technical solution, something like NewRelic may be more appropriate - but if the primary user isn't going to be a web developer and you're looking for something that is easier to use, I would recommend TrackJS.

Incentivized

• Makes it easy for the end-users of the mobile apps.
• Provides crash analytics.
• Helps capture user inputs.

Incentivized

• Great web interface. Lots of data available in a really clean format, with filtering options and more.
• Per-user exception tracking. User is complaining about something being broken? Look up their account ID in Sentry and you can see if they've run into any exceptions (with device information included, of course).
• Source map uploading. Took a little while to figure this out but now we have our deploy script upload sourcemaps to Sentry on each deployment, meaning we get to see stack traces that aren't obfuscated!
• Very generous free tier – 10,000 events per month. We're nowhere near that yet.

Incentivized

• Easy to use
• Time report is great
• Great level of detail

Incentivized

• We have specific customizations on Jira so we tend to have to contact customer support to create these for us when we make new integrations. It would be nice for us to do this ourselves so we don't have to contact the Instabug team.
• Not very frequent but sometimes the platform breaks and we have to contact the Instabug team to resolve the issue. It would be great if they have better testing before shipping new changes to ensure stability.

Incentivized

• Alert Configuration. Would be really helpful to have multiple logical groupings within the "If" section of a single configurable alert.
• Alert Copying. Being able to copy an alert from one project to another would be super beneficial.
• Alert Tags. Better UI around how we select which tags are getting sent with each alert instead of a tiny text box.

Incentivized

• Price is a bit high
• More customizable alerts would be great
• Would love more detail related to site speed

Incentivized

Its incredibly versatile, but that leads to complexity for the uninitiated, which can be intimidating. Nevertheless its a well polished product, in our case leading to only using it for a focus on frontend is still more cost effective than buying a one-to-rule-them-all tool...

Incentivized

It is cheaper and offers better support for front-end applications for enterprise large environments with more then 30 scrum teams and hundreds of micro frontend applications. The configuration options, both with the agent and from the user interface, are superior to other tools, and the documentation is also very easy to use.

Incentivized

TrackJS is less technical and is easier to use than New Relic. New Relic provides more data, but is virtually unusable if you're not technical.

Incentivized

• Reduced the time to get feedback.

Incentivized

• So it has helped us for quick error resolutions.
• From dashboard we are able to assign errors to particular member and see when its resolved.
• Without customer informing us about errors we know what happened in real time helps in customer service also.

Incentivized

• ROI has been positive. We've identified a few issues that we wouldn't have otherwise found without TrackJS.

Incentivized