Luma vs. Neuro.net

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Luma
Score 9.2 out of 10
N/A
Serviceaide headquartered in San Jose offers Luma, an AI virtual assistant designed for customer support.N/A
Neuro.net
Score 0.0 out of 10
N/A
Conversational AI to boost operational efficiency and deliver a better customer experience. An AI-fueled contact center virtual agents designed to sound indistinguishable from humans. The vendor states their virtual agents are able to support complex conversations and mimic emotions. In 300 million dialogues, 99% of respondents did not recognize the customer service agent as being an AI-driven virtual agent. The solution aims to help businesses worldwide improve and scale their…N/A
Pricing
LumaNeuro.net
Editions & Modules
No answers on this topic
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Offerings
Pricing Offerings
LumaNeuro.net
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
LumaNeuro.net
Top Pros

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Top Cons

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Best Alternatives
LumaNeuro.net
Small Businesses
ZoomInfo Chat
ZoomInfo Chat
Score 9.1 out of 10
ZoomInfo Chat
ZoomInfo Chat
Score 9.1 out of 10
Medium-sized Companies
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Enterprises
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
LumaNeuro.net
Likelihood to Recommend
8.5
(5 ratings)
-
(0 ratings)
User Testimonials
LumaNeuro.net
Likelihood to Recommend
Serviceaide
I can fast chat, share files, share screens, present, and collaborate on any work through a streamlined interface. it is very easy to use and accessible worldwide for meetings despite long distances between users, You can use it to meet people virtually using video and audio, making it easy to connect with people across borders. It saves a lot of time and is effective for both discussion and work meetings.
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Neuro.net
No answers on this topic
Pros
Serviceaide
  • It provides quick replies to the customer with chat it has AI which determines and replies to frequently asked questions.
  • Without stating the whole sentence it understands what the user is going to express it helps to get a better approach in terms of communication stability.
  • The best part is effective and satisfactory support given by he service owners.
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Neuro.net
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Cons
Serviceaide
  • more accessibility
  • mprovement in the Spanish language
  • a friendlier system
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Neuro.net
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Alternatives Considered
Serviceaide
1. Cheaper 2. More user friendly for both the organisers and attendees 3. Better design
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Neuro.net
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Return on Investment
Serviceaide
  • It is a somewhat complex tool to use where the learning curve can be high, but in the long run, customer service agents feel that the work is lighter. They are able to attend and prioritize customer calls making all customers feel satisfied with our services.
  • The purchase of this software is an investment that is undoubtedly worthwhile because, in the medium and long term, the sales department will work better and will be much more productive.
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Neuro.net
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ScreenShots

Neuro.net Screenshots

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