Luma vs. zoovu

I can fast chat, share files, share screens, present, and collaborate on any work through a streamlined interface. it is very easy to use and accessible worldwide for meetings despite long distances between users, You can use it to meet people virtually using video and audio, making it easy to connect with people across borders. It saves a lot of time and is effective for both discussion and work meetings.

Incentivized

When we researched similar tools out there, we decided to go with zoovu due to price and also felt it could do what we wanted it to do. But honestly not sure I would recommend as it's not very intuitive.

• It provides quick replies to the customer with chat it has AI which determines and replies to frequently asked questions.
• Without stating the whole sentence it understands what the user is going to express it helps to get a better approach in terms of communication stability.
• The best part is effective and satisfactory support given by he service owners.

Incentivized

• Able to make very specific, customized product solutions for customers
• Decent customer support
• Fairly easy to stylize each assistant for brand

• more accessibility
• mprovement in the Spanish language
• a friendlier system

Incentivized

• Metrics are lacking in my opinion- sales attribution for every product clicked on (and don't have a way to truly track real conversion)
• Learning the backend setup has a learning curve I've found - would recommend starting/learning with a very simple assistant. Ours was complex and took many, many months to complete.

1. Cheaper 2. More user friendly for both the organisers and attendees 3. Better design

Incentivized

zoovu seemed to have the best price for the assistant we were looking to build.

• It is a somewhat complex tool to use where the learning curve can be high, but in the long run, customer service agents feel that the work is lighter. They are able to attend and prioritize customer calls making all customers feel satisfied with our services.
• The purchase of this software is an investment that is undoubtedly worthwhile because, in the medium and long term, the sales department will work better and will be much more productive.

Incentivized

• The ROI metrics aren't very credible in my opinion - so can't say. Wish there were a valid way to connect click assistant click through to verified purchase.