Lumesse (Discontinued) vs. SilkRoad Life Suite

Lumesse is well suited for global companies, that are not too large and may get enough attention/support from other larger vendors.

Incentivized

SilkRoad Life is well suited for hiring new employees and bringing them onboard quickly.

Incentivized

• It has open text boxes to add notes, on the individual candidate home page. Which is helpful when making a quick look at an individual, these notes are very obvious.
• It has a search function; however it lacks a wild card (*); so if a req or candidate are spelled differently or referred to differently, there is no way to find them
• Its a simple, no frills lay out

• Working with the career portal team has been great, but a small piece of the puzzle.

Incentivized

• I have found the system to be very inconsistent and "buggy", for lack of a better term. Today I searched for an internal requisition number and the system could not find the data. I found it by scrolling through manually, and verified that I had entered the information precisely as it appeared. There seems to be no explanation as to why it could not locate this particular entry, but I have been able to use the function without a problem in other instances.
• The navigation is not intuitive or user-friendly. It takes an exorbitant amount of clicks to accomplish a task. Each action is confusing and time-consuming.
• The system requires a large amount of redundant information in order to enter a job and does not auto-populate. If I indicate a position is located in Chicago, it would logically follow that the state is "Illinois", the country is "United States", and the currency is "USD". I have to manually input these details in both the requisition as well as the separate job advertisement page.
• Changes to the job requisition are not reflected in the job advertisement, as they are separate entities. If you need to make a change, you have to update the details twice.

• Access level could use some improvement for the users. i.e. limited documents tab access vs. eforms tab vs limited portal editing access.
• Ability to give their administrators more access. i.e. manage and edit team members
• Ability to give their administrators more access for control over paid e-forms
• User friendlier way to upload regular documents.
• Reporting!!!

Incentivized

This seems to work for us because of all the things we can do with the system (i.e. create all kinds of reports).

Our HR Director is looking to go with another company.

Incentivized

Excellent onboarding tool. Easy to set up

Incentivized

Lumesse is an average to abover average ATS in my opinion. We work with Lumesse because they came to us with our new client. I don't have an overall issue with Lumesse like I do with some other ATS's.

Incentivized

SilkRoad is very far behind PeopleSoft!

Incentivized

• Decreased employee efficiency -- There are so many steps to create an entry that our recruiters use the system as little as possible. We had hoped to use Lumesse for centralizing information and reporting, but have not been able to do so. Instead, each recruiter keeps a separate Excel sheet, defeating the purpose of having an ATS in the first place. We only use Lumesse to post to our website now. We are very disappointed.

• Increased employee efficiency
• Departments are now held accountable if a certain task was missed
• Time saver

Incentivized