LuxSci vs. Trend Micro Smart Protection Suite, with XGen

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
LuxSci
Score 6.0 out of 10
N/A
Massachusetts based Lux Scientiae (LuxSci) offers their platform as a HIPAA compliant hosted email messaging service.N/A
Trend Micro Smart Protection Suite, with XGen
Score 9.4 out of 10
N/A
Trend Micro offers the Smart Protection Suite with XGen, an endpoint security suite including data loss prevention and mobile device protection. The Smart Prtection Endpoint Suite is the basic edition. The Smart Protection Complete Suite also includes a message security gateway for specific applications (e.g. Office 365, Skye, Sharepoint, etc.) and web security gateway for extended capabilities.N/A
Pricing
LuxSciTrend Micro Smart Protection Suite, with XGen
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
LuxSciTrend Micro Smart Protection Suite, with XGen
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
LuxSciTrend Micro Smart Protection Suite, with XGen
Features
LuxSciTrend Micro Smart Protection Suite, with XGen
Endpoint Security
Comparison of Endpoint Security features of Product A and Product B
LuxSci
-
Ratings
Trend Micro Smart Protection Suite, with XGen
9.1
10 Ratings
7% above category average
Anti-Exploit Technology00 Ratings10.07 Ratings
Endpoint Detection and Response (EDR)00 Ratings9.09 Ratings
Centralized Management00 Ratings9.010 Ratings
Hybrid Deployment Support00 Ratings9.08 Ratings
Infection Remediation00 Ratings9.09 Ratings
Vulnerability Management00 Ratings9.010 Ratings
Malware Detection00 Ratings9.010 Ratings
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LuxSciTrend Micro Smart Protection Suite, with XGen
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User Ratings
LuxSciTrend Micro Smart Protection Suite, with XGen
Likelihood to Recommend
6.0
(1 ratings)
10.0
(9 ratings)
Support Rating
-
(0 ratings)
8.7
(8 ratings)
User Testimonials
LuxSciTrend Micro Smart Protection Suite, with XGen
Likelihood to Recommend
Lux Scientiae (LuxSci)
Apparently secure website hosting and email. Perhaps could have some better background on common website features.
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Trend Micro
As mentioned earlier, privacy and financial transaction threats will continue to risk with the current and rapid rise in tech tools/computer software. And handling such threats is NOT a core competency for many businesses. So, a paid version of such a robust systems comes well recommended - especially for those users who often use mobile banking or pay via cellphone apps
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Pros
Lux Scientiae (LuxSci)
  • Security for email.
  • Some email spam protection.
  • Security for websites.
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Trend Micro
  • Its easy deployment I have installation on servers
  • The level of detail in the logs is very comfortable
  • Virtual patching that you use is unique
  • Consumes few system resources
  • Its high rate of effectiveness in detecting threats
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Cons
Lux Scientiae (LuxSci)
  • Unable to provide email script for their servers.
  • Email filtering sometimes false negatives.
  • Sometimes difficulty with tech support.
  • Development requests pending for 2 years now.
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Trend Micro
  • During run-time you would feel that systems are slow.
  • Ability to detect cyber attack and response to cyber attacks can be improved.
  • Support for advanced malware, botnets can be improved.
  • Some investigation module are provided as optional add-on, so they should be integrated.
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Usability
Lux Scientiae (LuxSci)
No answers on this topic
Trend Micro
We deployed the trial version of Trend Micro Smart Protection Suite, with XGen. The trial was applied to 3 users including one from accounts to check all angles. Considering the overall performance, as detailed in prior specifics, we found it to be a very close contended to Spybot-Search and Destroy, that we have been using since 10++ years. In fact, since the later does not have an andriod app, we are, most likely, shifting to this product after locating and evaluating 2-3 close competitors. Our experience with Trend Micro Smart Protection Suite, with XGen began with its free "Trend micro housecall" around 8 years before. The minuses - 1. It does seem to be a little more resource intensive vs. Spybot search and destroy 2. The absence of cookie cleaning and associated tiered options (the kind of cookies I want to retain or delete) is one big gap
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Support Rating
Lux Scientiae (LuxSci)
No answers on this topic
Trend Micro
I have only had to contact technical support once, which in itself shows what a good product this is, and I received spot-on advice from the person I contacted.
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Alternatives Considered
Lux Scientiae (LuxSci)
No answers on this topic
Trend Micro
Everything I've used and installed before and since has been easier to implement and support. TM had attractive pricing, however, that was negated by the overall experience.
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Return on Investment
Lux Scientiae (LuxSci)
  • Cost-effective. I manage (poorly) multiple websites myself & with the help of Luxsci tech support.
  • Generally, things work.
  • I wish they had more info on what I think are common issues with websites or email.
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Trend Micro
  • We have stopped multiple infections of ransomware from spreading.
  • Lost some productivity when database crashed
  • Updates tend to slow system down
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ScreenShots