LuxSci, things work, although I wish tech support & development was better
John Krawczyk | TrustRadius Reviewer
April 19, 2019

LuxSci, things work, although I wish tech support & development was better

Score 6 out of 10
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Overall Satisfaction with LuxSci

Web hosting and email provider. They have a lot of options, however, I frequently encounter technical issues, which usually are not their fault. However, for some time I've been having difficulty with sending email using a PHP script. Their tech support is often helpful, but sometimes doesn't respond fully. I have not been able to find a better alternative though.
  • Security for email.
  • Some email spam protection.
  • Security for websites.
  • Unable to provide email script for their servers.
  • Email filtering sometimes false negatives.
  • Sometimes difficulty with tech support.
  • Development requests pending for 2 years now.
  • Cost-effective. I manage (poorly) multiple websites myself & with the help of Luxsci tech support.
  • Generally, things work.
  • I wish they had more info on what I think are common issues with websites or email.
Apparently secure website hosting and email. Perhaps could have some better background on common website features.