M1 vs. QAD Adaptive ERP

Implementation is by far the weakest link in the ECI/M1 process. Although the tool is powerful, the client is expected to drive the process of learning the tool, planning the meetings with consultants, identifying risks and making mitigation plans, etc. without any samples, guidance or assistance on the part of ECI. The tool is best suited to high volume, standard product manufacturers who build to inventory or to order without much variation. The shop floor routing and time tracking are straightforward if you can master the convoluted Unit Of Measure calculations. The tool is either hosted locally or accessed through Remote Desktop. Shop floor is web enabled but the main desktop for M1 is still a relay which makes connectivity a potential issue. Moving this platform to a truly web hosted environment would substantially improve connectivity and eliminate compatibility issues with Apple products

Incentivized

I think QAD Adaptive ERP is well suited for a company with many locations such as ours. I can view which part was purchased and which location it was shipped to. QAD Adaptive ERP can be less appropraite for smaller companies that don't have as much information.

Incentivized

• Manage inventory counts. Good precision on quantities in and out, through shipping, MI, MR, and receipts.
• Job costing shows great details on labor, operations, and materials to be used. I wished that would do better in outside operations that would return, but we still think it is great.
• Ability to track changes (changelog), showing all changes that had in a particular place. Such as where, when, and by whom a line item unit price was changed in a PO.
• Link, traceability, keeping history. If done correctly, it is amazing to keep the history of a part/lot.
• The amount of user rights/customization is unbelievable. It can be hard to set up in the beginning, but it is great that you can give some very specific access to a user, and it is not (in general) as a package.

Incentivized

• The QAD Enterprise application is great, we only started using this application a few years ago. The Master Scheduling Workbench has been a great improvement to our daily operations.
• The Web-based QAD Supplier Portal has also been implemented recently in our company and has been a huge help to our purchasing and materials department.
• The QAD support that we receive has helped our company grow and is a major asset in upcoming projects.

Incentivized

• Some of the functions are pretty detailed - and so they take a while to generate screens and pages in reports.
• We actually use it for 2 companies we own - and it would be nice if the inter company communication was a little smoother. It's hard to share some data, and not everything is possible to be shared.
• Customized reports need to backed up before any updates to M1 or they're lost. It seems M1 overwrites the report folders everytime you run an update - so you have to keep track of what you've changed in Crystal Reports and restore it.

Incentivized

• Needs more flexibility to add/configure new indexes (if using the Progress Database) as the current indexes on key tables like transaction history are not helpful
• Need a better support system for the TMS/Precision interface
• Need better KnowledgeBase articles to understand the innerds of Pricing functionality

Incentivized

The cost / benefit of changing to a different ERP will create a high cost and low benefit that's why I believe that we'll continue renewing QAD for a long time.

Incentivized

Because it would be helpful if ECI would provide better documentation, communication and workflows to understand how each field interacts within the system and how each of those touch other areas within M1. It would also be useful if ECI would provide prescheduled training for how to customize things with M1 through Design Studio

Incentivized

I don't use every function QAD Adaptive ERP has but the ones I do use are fairly simple and straight forward.

Incentivized

Support has been great and timely

Incentivized

I haven't contacted support for QAD yet.

Incentivized

Our customization requirements were not that high and based on a price/cost benefit M1 was the winner. SAP was considered but the upfront costs and challenging learning curve together with the lack of flexibility in the SAP HANA public cloud version made the M1 choice more natural. SAP Services is usually more expensive compared to M1.

Incentivized

QAD is very easy to use once it's set up. It's basically an Excel sheet that can handle a lot more data points and faster. It's nice that you can dump the data stored in QAD to a CSV file and analyze in Excel. Careful narrow down the data searches to a limited number of points or Excel will crash. QAD is much easier to set up than Arena and SAP. And the numbering systems you can create in QAD is more customizable.

Incentivized

• Time savings having to only enter certain information once and have it follow through the entire order process from quote to cash

Incentivized

• ROI - very high with QAD.
• Yearly maintenance cost is very low.
• Support is very good from the QAD customer service team, knowledge base web site.
• Very quick to implement the system.

Incentivized