Macrium Reflect vs MSP360 Backup (formerly CloudBerry Backup) | TrustRadius

What users are saying about

Score 9.8 out of 10

Based on 7 reviews and ratings

Score 8.6 out of 10

Based on 30 reviews and ratings

Pros

Virtualize images to restore services
Mount backup images to restore files
Takes incremental backups pretty quick compared to other software
Creates synthetic full images well

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Verified User

Engineer in Information Technology

Automotive Company, 201-500 employees

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Low cost backup solution for servers and workstations that is easy to setup and manager and it works!
I love the file level backups with ransomware protection also. Perfect for file servers.

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IT Director

Women's Pavilion of South MississippiMedical Practice, 51-200 employees

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Cons

Capability to create an image file to restore directly to a cloud computer
Use a different default naming pattern for backup files
Support for Linux

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CEO (Chief Executive Officer)

SecureMyFirmInformation Technology & Services, 1-10 employees

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The CloudBackup Drive has some issues.
Would be nice to have a single interface to manage all my servers.
Requires a console on each machine being backed up.

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Senior Consultant

Moser ConsultingInformation Technology and Services, 201-500 employees

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Likelihood to Renew

No score

No answers yet

No answers on this topic

MSP360 Backup (formerly CloudBerry Backup) 10.0

Based on 1 answer

I love Cloudberry. I am using it at three different sites to backup their mission critical file servers and it works great. It is a very cost effective backup solution that is easy to setup and use and the support is also very good. I would recommend it to anyone that needs a good backup solution for their business.

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IT Director

Women's Pavilion of South MississippiMedical Practice, 51-200 employees

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Usability

No score

No answers yet

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MSP360 Backup (formerly CloudBerry Backup) 7.2

Based on 2 answers

They have a great app with more backups. It can be confusing to provide and push backups until you get used to it. Auto-renew is also a little weird with the licenses.

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Co-Owner

Dawn till Dusk TekInformation Technology and Services, 1-10 employees

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Support Rating

Macrium Reflect 9.0

Based on 1 answer

We have not been opening tickets for support from Macrium at the moment, only for licencing issues, but good attention and fast response by the support team. They respond pretty fast to our emails and fixed our issues giving us a good explanation of our case without any complications. Due to the good functionality of the software we have not opened a ticket for support in years.

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Verified User

Engineer in Information Technology

Automotive Company, 201-500 employees

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MSP360 Backup (formerly CloudBerry Backup) 8.4

Based on 8 answers

It's easy to set up, but a few things prevent it from being great. All the computers require one license. You have to stay on top of it, otherwise you fill up data storage with outdated and unused data. It's super easy to call CloudBerry for support and they are very friendly to work with. It's difficult as a tech when you want to fix the issue, but you are relying on technical support. Many times an error happens and you cannot find a single issue. The only solution is to update the application and hope the newest build fixed the issue.

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Verified User

Employee in Information Technology

Accounting Company, 51-200 employees

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Implementation Rating

No score

No answers yet

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MSP360 Backup (formerly CloudBerry Backup) 10.0

Based on 1 answer

Easy and successful implementation and the results have been very good with no issues since the install and go live. I highly recommend Cloudberry Backup software to anyone needing an easy to install, setup and manage backup solution. Excellent product with great features and reliability at a very good price point.

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IT Director

Women's Pavilion of South MississippiMedical Practice, 51-200 employees

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Alternatives Considered

Veeam offers Veeam Agent for Microsoft Windows, a product we also install and use. It compares favorably with Macrium Reflect; however, for small firms and individual wanting an added cloud backup of their full hard drive, Macrium wins out in requiring less cloud storage space by a significant margin.ShadowProtect is a rock solid competitor with a higher price and no free version. It is highly dependable, but more complicated to install and set up.The number of technical issues and quality of technical support have ruled out Acronis products.MSP360 Backup has impressive technology, but we encountered issues with restore times and full drive image restores.

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CEO (Chief Executive Officer)

SecureMyFirmInformation Technology & Services, 1-10 employees

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The MSP360 web management portal is unbeatable. It makes management and fault correction much easier. Unfortunately, Veeam does not have this without setting up a specific server for this purpose.

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Verified User

Technician in Information Technology

Information Technology & Services Company, 11-50 employees

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Return on Investment

Improved our time on backups
More secure backups of our databases

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Verified User

Engineer in Information Technology

Automotive Company, 201-500 employees

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We spend little time managing the backups once deployed.
It is a little more expensive than other backup solutions by the time you figure in the cloud storage portion.

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Verified User

Account Manager in Information Technology

Computer Networking Company, 11-50 employees

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Screenshots

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See All (7) MSP360 Backup (formerly CloudBerry Backup) Screenshots

Pricing Details

General

Free Trial

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Free/Freemium Version

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Premium Consulting/Integration Services

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Entry-level set up fee?

No

Macrium Reflect Editions & Modules

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Additional Pricing Details

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General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

MSP360 Backup (formerly CloudBerry Backup) Editions & Modules

Edition

CloudBerry Backup Free	$0.00¹
CloudBerry Backup Pro	$29.99¹
CloudBerry Backup Server	$119.99¹
CloudBerry Backup Ultimate	$299.99¹
CloudBerry Backup MS SQL	$149.99¹
CloudBerry Backup MS Exchange	$229.99¹

Per server

Additional Pricing Details

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