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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Macrium Reflect

    Score9.4 out of 10
    N/AMacrium Reflect is an endpoint and server backup and cloning solution from Macrium Software (aka Paramount Software UK), available in personal and professional editions.N/A

    MSP360 Backup

    Score7 out of 10
    Small Businesses (1-50 employees)
    MSP360 Managed Backup is a backup solution with centralized management, monitoring, and reporting. The platform is natively integrated with AWS, Wasabi, Backblaze B2, and Microsoft Azure to enable data protection for Windows, Linux, macOS, VMware, Hyper-V, Microsoft 365, and Google Workspace.N/A
    Pricing
    Macrium ReflectMSP360 Backup
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Macrium ReflectMSP360 Backup
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Macrium ReflectMSP360 Backup
    Considered Both Products
    Macrium Software (Paramount Software)
    Chose Macrium Reflect
    Veeam offers Veeam Agent for Microsoft Windows, a product we also install and use. It compares favorably with Macrium Reflect; however, for small firms and individual wanting an added cloud backup of their full hard drive, Macrium wins out in requiring less cloud storage space …
    Incentivized
    MSP360
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    91%
    Would buy again
    10 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    11 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    11 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    9 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    11 Answers
    Features
    Macrium ReflectMSP360 Backup
    Data Center Backup
    Comparison of Data Center Backup features of Macrium Reflect and MSP360 Backup
    Feature
    Macrium Reflect
    8.6
    1 Ratings
    0% above category average
    MSP360 Backup
    -
    Ratings
    Recovery verification10.01 Ratings00 Ratings
    Incremental backup identification8.01 Ratings00 Ratings
    Deduplication and file compression9.01 Ratings00 Ratings
    Flexible deployment9.01 Ratings00 Ratings
    Platform support8.01 Ratings00 Ratings
    Retention options8.01 Ratings00 Ratings
    Encryption8.01 Ratings00 Ratings
    Enterprise Backup
    Comparison of Enterprise Backup features of Macrium Reflect and MSP360 Backup
    Feature
    Macrium Reflect
    8.8
    1 Ratings
    3% above category average
    MSP360 Backup
    -
    Ratings
    Continuous data protection7.01 Ratings00 Ratings
    Replication10.01 Ratings00 Ratings
    Multi-location capabilities10.01 Ratings00 Ratings
    Ransomware Recovery8.01 Ratings00 Ratings
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    Macrium ReflectMSP360 Backup
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    Score8.7 out of 10
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    Score8.7 out of 10
    Medium-sized Companies
    Carbonite by OpenText
    Score7.1 out of 10
    Carbonite by OpenText
    Score7.1 out of 10
    Enterprises
    Druva Security Cloud
    Score9.4 out of 10
    Druva Security Cloud
    Score9.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Macrium ReflectMSP360 Backup
    Likelihood to Recommend
    9.0
    (4 ratings)
    10.0
    (14 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (1 ratings)
    Usability
    9.0
    (2 ratings)
    7.1
    (2 ratings)
    Support Rating
    9.0
    (1 ratings)
    8.4
    (6 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Macrium ReflectMSP360 Backup
    Likelihood to Recommend
    Macrium Software (Paramount Software)
    The free version of Macrium Reflect is licensed for both commercial and personal use. It works well on MS Windows computers, but cannot back up servers, where a paid version is required. The free version does full and differential backups, but not incremental as do the paid versions. If a large volume of files are added every day, a paid version would be more suitable as it supports incremental backups. The Macrium Reflect server version is very suitable for backing up physical servers.
    Incentivized
    Read full review
    MSP360
    For any Managed Service Provider (MSP) that offers backups services to its clients, Cloudberry MBS is a winning solution. It is fast, powerful, flexible and priced to provide room for decent profit margins for the MSP. MSP's that handle clients so large that they need Appliance-based backups and recovery will need more sophisticated (read pricier) solutions, but for the vast majority of customers that have 1-10 servers, CloudberryLab MBS is an excellent solution.
    Incentivized
    Read full review
    Pros
    Macrium Software (Paramount Software)
    • Virtualize images to restore services
    • Mount backup images to restore files
    • Takes incremental backups pretty quick compared to other software
    • Creates synthetic full images well
    Incentivized
    Read full review
    MSP360
    • Great management panel from the web. You can add and configure existing backup plans without access to the endpoint server.
    • You can limit cloud usage for customers and servers.
    • You can transfer entire servers or virtual machines to cloud.
    • You can backup files, disks, or virtual machines to local and cloud locations.
    Incentivized
    Read full review
    Cons
    Macrium Software (Paramount Software)
    • The program could reduce a bit the space it takes for its backups.
    • It should be more affordable.
    Incentivized
    Read full review
    MSP360
    • Message errors are hard to understand
    • Should add a general interface to manage all accounts, not a specific interface for every account.
    • The new backup formats enhancements should be available for all cloud storage companies. More focus with Wasabi would be great because of their focus on storage and low prices.
    Read full review
    Likelihood to Renew
    Macrium Software (Paramount Software)
    No answers on this topic
    MSP360
    I love Cloudberry. I am using it at three different sites to backup their mission critical file servers and it works great. It is a very cost effective backup solution that is easy to setup and use and the support is also very good. I would recommend it to anyone that needs a good backup solution for their business.
    Incentivized
    Read full review
    Usability
    Macrium Software (Paramount Software)
    This application is very simple to use and works great for its intended purposes. It's my go-to when I need to create or manage a singular disk or volume image.
    Incentivized
    Read full review
    MSP360
    The screens are very easy to understand and very detailed. I have not had any issues finding what I was looking for or understanding what options to use to create my backups. Cloudberry has a simple easy to use interface that is well designed and the documentation is excellent compared to some other backup software I have used in the past.
    Incentivized
    Read full review
    Support Rating
    Macrium Software (Paramount Software)
    We have not been opening tickets for support from Macrium at the moment, only for licencing issues, but good attention and fast response by the support team. They respond pretty fast to our emails and fixed our issues giving us a good explanation of our case without any complications. Due to the good functionality of the software we have not opened a ticket for support in years.
    Incentivized
    Read full review
    MSP360
    I have not had to reach out to their support. However, when we were elvaluating options and looking at MSP360, their reps did a great job. They were able to answer our questions quickly, andf had a real understanding of their product and all the ways that it could be deployed.
    Incentivized
    Read full review
    Implementation Rating
    Macrium Software (Paramount Software)
    No answers on this topic
    MSP360
    Easy and successful implementation and the results have been very good with no issues since the install and go live. I highly recommend Cloudberry Backup software to anyone needing an easy to install, setup and manage backup solution. Excellent product with great features and reliability at a very good price point.
    Incentivized
    Read full review
    Alternatives Considered
    Macrium Software (Paramount Software)
    Veeam offers Veeam Agent for Microsoft Windows, a product we also install and use. It compares favorably with Macrium Reflect; however, for small firms and individual wanting an added cloud backup of their full hard drive, Macrium wins out in requiring less cloud storage space by a significant margin. ShadowProtect is a rock solid competitor with a higher price and no free version. It is highly dependable, but more complicated to install and set up. The number of technical issues and quality of technical support have ruled out Acronis products. MSP360 Backup has impressive technology, but we encountered issues with restore times and full drive image restores.
    Incentivized
    Read full review
    MSP360
    We have looked into other backup providers, but it has all come down to value for the dollar. While some providers are more polished or have better name brand recognition, MSP360 has all the core components and is just as strong of a platform for considerably fewer investment costs. MSP360 is also much more MSP centric in that they allow MSPs to operate with reselling the platform without breaking the bank and being much more competitive to prospective clients than the other larger backup providers.
    Read full review
    Return on Investment
    Macrium Software (Paramount Software)
    • Impossible to specify.
    Incentivized
    Read full review
    MSP360
    • Since switching from Mozy Pro to Cloudberrylab four years ago, our ROI has been extremely positive. The reliability of the product has improved significantly such that we do not need to dedicate much staff time to monitor/manage the backups on a daily basis.
    • By designating a backup specialist within our organization tasked with keeping up with the latest features, testing restores, and fixing any issues that arise with client backups, we have a high level of efficiency and can respond to restore requests in a very short timeframe.
    • We have been able to lower the per GB price to our customers and still maintain our overall profitability for our backup service
    Incentivized
    Read full review
    ScreenShots

    MSP360 Backup Screenshots

    Screenshot of the web panelScreenshot of image-based backup wizardScreenshot of the file backup wizardScreenshot of cloud storages