MadCap Software, headquartered in La Jolla, offers MadCap Flare, a help authoring and technical writing tool featuring onboarding and support from MadCap, and a set of modules for designing advanced guides, aids, and web or application help aids.
$167
per month
TeamCity
Score7.1 out of 10
N/A
TeamCity is a continuous integration server from Czeck company JetBrains.
N/A
Pricing
MadCap Flare
TeamCity
Editions & Modules
MadCap Central
$1,500
per year
MadCap Flare
$1,999
per year
MadCap AMS
$2,999
per year
No answers on this topic
Offerings
Pricing Offerings
MadCap Flare
TeamCity
Free Trial
Yes
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
Yes
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
Includes a 12-month Platinum-level Maintenance Plan.
MadCap Flare has its problems, but it serves our team well as an authoring software. This would not be the case if we needed to regularly collaborate on articles, as Flare is prone to conflict issues when another person dares to breathe near an open topic. When working individually, though, it's fine. I'd love to see improvements to design, performance, and stability, but Flare remains one of the best softwares on the market for our needs as an authoring team. MadCap Central is well-suited to internal reviewing when every member is comfortable with Flare (the errors it tends to introduce set aside). SMEs, though, tend to find it hard to use. It's cluttered, some styles don't render, and it just seems like a failed attempt to reproduce Google Docs. I'd love to see improvements there, to help get our SMEs to want to use Central.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
TeamCity is very quick and straightforward to get up and running. A new server and a handful of agents could be brought online in easily under an hour. The professional tier is completely free, full-featured, and offers a huge amount of growth potential. TeamCity does exceptionally well in a small-scale business or enterprise setting.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
The customization is still fairly complex and is best managed by a dev support team. There is great flexibility, but with flexibility comes responsibility. It isn't always obvious to a developer how to make simple customizations.
Sometimes the process for dealing with errors in the process isn't obvious. Some paths to rerunning steps redo dependencies unnecessarily while other paths that don't are less obvious.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
MadCap Flare is in desperate need of an overall redesign. It relies heavily on dozens and dozens of tiny buttons that contain dozens of nested features. Clicking the wrong button can cause your software to freeze and crash. Building targets can be an absolute mystery, as far as all the files involved. It also has a tendency to freeze and crash. There's typically a huge learning curve for new hires who've never used it--nothing is intuitive.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
TeamCity runs really well, even when sharing a small instance with other applications. The user interface adequately conveys important information without being overly bloated, and it is snappy. There isn't any significant overhead to build agents or unit test runners that we have measured.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
MadCap software does offer quite a few more technical features than Google Drive, but the user experience is far inferior. Google Drive is much less buggy to work with, and it's much more accessible. MadCap only being available on Windows operating systems makes it difficult to work with teammates who may not have such a device available.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
TeamCity is a great on-premise Continuous Integration tool. Visual Studio Team Services (VSTS) is a hosted SAAS application in Microsoft's Cloud. VSTS is a Source Code Repository, Build and Release System, and Agile Project Management Platform - whereas TeamCity is a Build and Release System only. TeamCity's interface is easier to use than VSTS, and neither have a great deployment pipeline solution. But VSTS's natural integration with Microsoft products, Microsoft's Cloud, Integration with Azure Active Directory, and free, private, Source Code repository - offer additional features and capabilities not available with Team City alone.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
TeamCity has greatly improved team efficiency by streamlining our production and pre-production pipelines. We moved to TeamCity after seeing other teams have more success with it than we had with other tools.
TeamCity has helped the reliability of our product by easily allowing us to integrate unit testing, as well as full integration testing. This was not possible with other tools given our corporate firewall.
TeamCity's ability to include Docker containers in the pipeline steps has been crucial in improving our efficiency and reliability.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
