Maestro vs. Rippling HCM

Maestro is well suited for demand planning scenarios if you need to adjust your plan based on historical data. With the Demand Override option, the plan can be easily derived to the least granular level of the hierarchy. There are ML features to handle the outliers in our plan. This is less appropriate if you want to migrate more custom and complex logic from SAP APO.

Incentivized

When I first started my new job, it was an additional one on top of a day job I already had. I didn't have time to waste between getting home and starting this new night job, so the first thing that I found was that I was blown away at how quickly and easily I could log in and start. When starting a new job, I didn't need the added stress of learning another app/portal when I had more important things to learn. I am really grateful for those 2 factors alone. Once I got more familiar with the portal, I was able to search around a bit and found some great features that have just enriched the experience even more...no training needed.

• Customer Support - I appreciate that I always get a quick response, if not immediate with easy to follow solutions to my concerns/issues. Their customer support team is always positive, friendly and helpful!
• Easy to Learn and Understand - I am not great with technology but I find Maestro easy to learn, use and navigate. It is very user friendly.
• Ability to Easily Update Charges - I appreciate the ease of access to Member and guest billing and folios and how easy it is for me to post, remove or reverse charges as need be.
• One Interface - I appreciate being able to track member information and reservations in one area! What a great tool.

Incentivized

• Keeping track of and entering time off and watching time of approvals
• Providing fast links to access accounts for health/retirement benefits
• Extremely convenient access to see how much money is left in my flexible savings account and reordering a new card if I need one

• No ability to view contact information from a home screen (must click into profile to see phone number)
• Feels a bit archaic
• Would be nice to see "flags" or ways to mark students for calling
• Wish that the 'attempted call' option turned a student yellow instead of keeping them red

Incentivized

• Rippling could improve their payment days. Currently they make employee payments around the 15th and 30th of the month, but it varies slightly with every month. It would make more sense to do this payment on every other Friday or every other Monday.

Incentivized

Maestro is what we are comfortable with and probably what we'll stay with, but it can be slow at times and lacks certain functionalities

Incentivized

I've been fully impressed with the tool so far in my 6 months of being a daily user. It's rare to run into an issue that can't be solved. Customer service is quick to respond and are usually very helpful. The price is great for the upgrade we got from our past tool. We hit our ROI within the first month.

Incentivized

AI guidance can be used to identify the outliers with minimal time. The system will provide the high-priority exceptions with clear context and suggested actions. If we modify the forecast, it will immediately recalculate the capacity, component availability, and margin impacts. Demand Preview and Supply Network planning can provide KPIs like Total Demand and Total Supply forecast. These KPIs can be used to check the performance of the production plants.

Incentivized

It is easy to use. It has an option to favorite commonly used functions, such as timekeeping and payroll. The app is easily accessible and easy to use, thanks to a quick-use option. This can be managed remotely and is great for all things HR for a company employee.

Incentivized

I like that the availability in using Rippling at any given time is useful to me. Getting on the site freely when I need gives me security of knowing that I can be in control of viewing health insurance and hours information. I have yet to get any errors in using the Rippling app.

Incentivized

Rippling's performance has been great, no errors or glitches yet so far. I am confident that Going from one page to the next and all its complexity usage does not lag or times out, it works effectively and efficiently. While using Rippling and other apps it does not tend to slow it down, works great. No complaints.

Incentivized

I love Maestro support! They are always available or get back to you quickly. The employees that work at Maestro must get treated well because they are always positive and patient on the phone with me. And, even though I am not great with technology they always help me find a solution.

Incentivized

I have contacted support one time, and I was assisted by the Artificial Intelligence bot. Not only did it help with my inquiry, but it also went the extra mile by suggesting other options. I was looking for a feature I could not find, and it was very helpful. It would be nice also to chat with an actual person.

Incentivized

The trainer went slow and and answered our questions.

Incentivized

It's really easy to implement in comparison to other tools or applications. Different key points are easily configured and implemented as per need, having different configurations in systems. Implementation is something which binds the different parameters of an organization in a single row. Implementation of rippling is much easier, quicker, and error free than any other software. I recommend it strongly!

Incentivized

I have experience with SAP IBP in my previous organization. Compared to IBP, Maestro uses the concurrent planning engine. The Performance of Maestro is better. SAP IBP is mainly built for the SAP Environment. Maestro can be used with different ERP systems as well. We were having some non-APO market planning. Maestro can be used to address this scenario as well.

Incentivized

Rippling has a much more modern, user-friendly approach, and it continues to build out their product suite to help create a seamlessly integrated eco-system. BambooHR is also more modern, but doesn't seem to have the broad product suite that Rippling is pursuing. UKG felt so disconnected and archaic to work with... quite painful, actually. I really like that Rippling has been extremely supportive with the onboarding process, ensuring that you work with various members of their implementation team to get things up and running which leads to a better experience and quicker ROI.

Incentivized

I can go on here and see all my hours and pto plus health benefits. I like to have the work handbook handy to refer to legal things. How to work my role within it's limits. Being able to put in my hours and view when they are approved is a huge benefit for me.

Incentivized

• At one point our step pricing was not working properly so we did lose some room revenue. Maestro helped us get this resolved.
• Maestro saves time, which saves money, by having all of our member billing, reservations and more in one location.
• No other impacts that I can think of.

Incentivized

• It was great to receive money from other country.
• It was very helpful to use an user friendly platform for my first oversea job.
• It was great to keep track of the amount of money I've received for the time I was employed overseas.

Incentivized