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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    MailCampaigns

    Score7 out of 10
    N/AN/AN/A

    Sugar Market

    Score2.1 out of 10
    Mid-Size Companies (51-1,000 employees)
    Sugar Market (formerly Salesfusion) is a marketing automation solution built to work for the user. With a curated toolset that includes intuitive campaign builders, automations and reporting, the vendor says they focus on what matters most to marketers -- streamlining campaign creation, understanding engagement, improving conversion, and driving more revenue. Salesfusion was acquired by SugarCRM May 2019.

    $750

    per month

    Pricing
    MailCampaignsSugar Market
    Editions & Modules
    No answers on this topic
    Core
    $1,000
    Database size
    Offerings
    Pricing Offerings
    MailCampaignsSugar Market
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeRequired
    Additional Details—Prices listed are monthly subscription rates. Our packages include live support and training. Additional charges apply for contact databases above 10k, dedicated IPs, CRM integration and sandboxes. Please complete the form on our site to request a quote based on your specific needs.
    More Pricing Information
    Features
    MailCampaignsSugar Market
    Email & Online Marketing
    Comparison of Email & Online Marketing features of MailCampaigns and Sugar Market
    Feature
    MailCampaigns
    7.6
    1 Ratings
    2% below category average
    Sugar Market
    4.4
    4 Ratings
    55% below category average
    WYSIWYG email editor8.01 Ratings3.03 Ratings
    Dynamic content8.01 Ratings5.03 Ratings
    Ability to test dynamic content7.01 Ratings4.02 Ratings
    Landing pages8.01 Ratings6.03 Ratings
    A/B testing8.01 Ratings4.03 Ratings
    Mobile optimization7.01 Ratings1.03 Ratings
    Email deliverability reporting8.01 Ratings7.04 Ratings
    List management7.01 Ratings4.04 Ratings
    Triggered drip sequences7.01 Ratings6.03 Ratings
    Lead Management
    Comparison of Lead Management features of MailCampaigns and Sugar Market
    Feature
    MailCampaigns
    8.0
    1 Ratings
    1% above category average
    Sugar Market
    5.3
    4 Ratings
    40% below category average
    Lead nurturing automation8.01 Ratings6.04 Ratings
    Lead scoring and grading8.01 Ratings4.04 Ratings
    Data quality management8.01 Ratings5.04 Ratings
    Automated sales alerts and tasks8.01 Ratings6.03 Ratings
    Lead segmentation and distribution8.01 Ratings00 Ratings
    Campaign Management
    Comparison of Campaign Management features of MailCampaigns and Sugar Market
    Feature
    MailCampaigns
    8.0
    1 Ratings
    6% above category average
    Sugar Market
    6.5
    3 Ratings
    15% below category average
    Calendaring8.01 Ratings6.03 Ratings
    Event/webinar marketing8.01 Ratings7.02 Ratings
    Social Media Marketing
    Comparison of Social Media Marketing features of MailCampaigns and Sugar Market
    Feature
    MailCampaigns
    8.0
    1 Ratings
    6% above category average
    Sugar Market
    8.2
    1 Ratings
    8% above category average
    Social sharing and campaigns8.01 Ratings8.21 Ratings
    Social profile integration8.01 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of MailCampaigns and Sugar Market
    Feature
    MailCampaigns
    8.0
    1 Ratings
    6% above category average
    Sugar Market
    2.3
    4 Ratings
    106% below category average
    Dashboards8.01 Ratings5.04 Ratings
    Standard reports8.01 Ratings1.04 Ratings
    Custom reports8.01 Ratings1.04 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of MailCampaigns and Sugar Market
    Feature
    MailCampaigns
    7.9
    1 Ratings
    4% above category average
    Sugar Market
    4.8
    4 Ratings
    45% below category average
    API8.01 Ratings5.02 Ratings
    Role-based workflow & approvals8.01 Ratings6.02 Ratings
    Customizability7.01 Ratings3.02 Ratings
    Integration with Salesforce.com8.01 Ratings9.22 Ratings
    Integration with Microsoft Dynamics CRM8.01 Ratings1.01 Ratings
    Integration with SugarCRM8.01 Ratings00 Ratings
    Third-party software integrations8.01 Ratings00 Ratings
    Best Alternatives
    MailCampaignsSugar Market
    Small Businesses
    Vbout
    Score9.9 out of 10
    Vbout
    Score9.9 out of 10
    Medium-sized Companies
    Bloomreach
    Score9.2 out of 10
    Bloomreach
    Score9.2 out of 10
    Enterprises
    Iterable
    Score8.2 out of 10
    Iterable
    Score8.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    MailCampaignsSugar Market
    Likelihood to Recommend
    7.0
    (1 ratings)
    3.0
    (7 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (3 ratings)
    Usability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    -
    (0 ratings)
    8.2
    (1 ratings)
    User Testimonials
    MailCampaignsSugar Market
    Likelihood to Recommend
    MailCampaigns
    It's particularly well-suited for e-commerce businesses looking to send targeted product recommendations based on browsing history and past purchases. However, it may be less appropriate for organizations requiring extensive design customization or those with simple, low-volume email needs. The software is HIPAA compliant and has a SOC 2 certification, which are both huge factors considering we work with sensitive customer data that as a company have to be compliant to do everything within the necessary regulations of data protection.
    Incentivized
    Read full review
    SugarCRM
    Salesfusion is a marketing automation platform more appropriate for small companies considering the limited functionalities are limited. The email builder tool is easy to use and ideal for someone with no coding knowledge
    Incentivized
    Read full review
    Pros
    MailCampaigns
    • Advanced behavioral targeting based on real-time user interactions
    • AI-powered subject line optimizer for improved open rates
    • Dynamic content blocks that personalize email content at scale
    Incentivized
    Read full review
    SugarCRM
    • It was easy to navigate.
    • I liked that I could click on a link to email a potential client and that it would track/link that email back to the Salesfusion profile.
    • I liked the reporting features so that I could see exactly how many cold calls resulted in appointments, with whom I last left voicemail or need to follow up with.
    Incentivized
    Read full review
    Cons
    MailCampaigns
    • Limited template customization options for complex designs
    • Occasional lag in reporting dashboard updates
    • Absence of a built-in image editor for quick graphic customization
    Incentivized
    Read full review
    SugarCRM
    • The user interface is somewhat cumbersome and not intuitive at times.
    • Additional user education available through downloads for existing customers rather than scheduled webinars would be helpful.
    • Custom reporting is complicated to set up.
    Incentivized
    Read full review
    Likelihood to Renew
    MailCampaigns
    No answers on this topic
    SugarCRM
    We've been very happy with SalesFusion since day 1. We've also created a new website during the time period that we've had SF and everything carried over great to our new website!
    Read full review
    Usability
    MailCampaigns
    In fact, we started seeing ROI on the MailCampaigns app in the first three months of using it. The time needed to setup and learn quickly paid off later when we started seeing better campaign performance and more revenue for our email marketing campaigns.
    Incentivized
    Read full review
    SugarCRM
    No answers on this topic
    Support Rating
    MailCampaigns
    No answers on this topic
    SugarCRM
    The support team has always been helpful, friendly, prompt and knowledgeable. They follow-up on all my tickets promptly and when needed are available for screen sharing to illustrate solutions for more complex problems. The support department at Salesfusion is one of my favorite things about the platform.
    Incentivized
    Read full review
    Alternatives Considered
    MailCampaigns
    Prior to MailCampaigns, I used Mailchimp and Constant Contact. While both are solid options, MailCampaigns offers superior segmentation capabilities. Unlike Mailchimp, which limits the number of segmentation conditions, MailCampaigns allows for unlimited layered segmentation
    Incentivized
    Read full review
    SugarCRM
    I was using Net-Results and it seemed more geared for an experienced marketer who was familiar with HTML and didn't need as much training. I found the system frustrating and didn't have much success when I called in for training. I was brand new to automation marketing and needed more hand-holding than Net-Results was able to provide
    Read full review
    Return on Investment
    MailCampaigns
    • Increased email open rates by 25% through improved targeting
    • Boosted conversion rates by 15% with personalized content
    • Reduced unsubscribe rates by 30% due to more relevant messaging
    Incentivized
    Read full review
    SugarCRM
    • Increased employee efficiency
    • Better customer service
    • The ability to send email campaigns from a specific user and not "from" the organization title. We use this funcationality a lot and it was not available with other software so this is huge.
    Read full review
    ScreenShots