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MailMeter vs. OpenText Core Business Communication Archive

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    MailMeter

    Score9.6 out of 10
    N/AIrish company Waterford Technologies offers MailMeter, an email archiving solution.N/A

    OpenText Core Business Communication Archive

    Score7.8 out of 10
    N/AOpenText Core Business Communication Archive (formerly Carbonite Information Archiving or ZixArchive before that), stores an unlimited number of files and communications across email, SMS, and emerging platforms.N/A
    Pricing
    MailMeterOpenText Core Business Communication Archive
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    MailMeterOpenText Core Business Communication Archive
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    MailMeterOpenText Core Business Communication Archive
    Small Businesses
    Amazon S3 Glacier
    Score9 out of 10
    Amazon S3 Glacier
    Score9 out of 10
    Medium-sized Companies
    Google Vault
    Score9.5 out of 10
    Google Vault
    Score9.5 out of 10
    Enterprises
    Microsoft Exchange Online Archiving
    Score8.4 out of 10
    Microsoft Exchange Online Archiving
    Score8.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    MailMeterOpenText Core Business Communication Archive
    Likelihood to Recommend
    10.0
    (2 ratings)
    7.1
    (3 ratings)
    Support Rating
    3.0
    (1 ratings)
    8.1
    (3 ratings)
    User Testimonials
    MailMeterOpenText Core Business Communication Archive
    Likelihood to Recommend
    Waterford Technologies
    If you are looking for an onsite solution, MailMeter does the job. Like any program, you will have problems on occasion, however the product is fairly stable. In my opinion, mail archiving is a service that's more suited towards cloud-based services rather than on premise. Much like a spam filter that runs on a Windows server, this product feels like it's from a bygone era.
    Incentivized
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    OpenText
    Well suited in scenarios where you have a large amount of incoming mails, worry of accidental deletion, and require retention of data from sources, especially with Microsoft Teams. You will have to get used to the complex search features to make full use of Zix capabilities though. If you have a basic usage of emails and your email client already provides these features, then Zix wouldn't be of much use for the expense it incurs.
    Incentivized
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    Pros
    Waterford Technologies
    • The program is a beast and continues to chug away at emails.
    • The interface is simple and doesn't require reading a manual to understand.
    • MailMeter works fully with all versions of Exchange, including Office 365.
    Incentivized
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    OpenText
    • Search
    • Storage need reduction
    • Security
    Incentivized
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    Cons
    Waterford Technologies
    • They can improve and work on GUI for sure
    Incentivized
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    OpenText
    • Search language is complex.
    • Easy to miss items if not proficient in search functionality.
    Incentivized
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    Support Rating
    Waterford Technologies
    Of the few times I've dealt with support, I felt like the people who were on the other end couldn't help me. Latest instance was with resolving a license renewal issue, they had to connect me to someone in Ireland and were on a tight schedule to help me during their shift. Come to find that I could not renew a license because their license server was down. In all it wasn't a good support experience, however unfortunately par for the course.
    Incentivized
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    OpenText
    They do provide support when required, especially with integration problems within your mailboxes and Teams. Take time to respond sometimes, but overall good service.
    Incentivized
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    Alternatives Considered
    Waterford Technologies
    Probably an unfair comparison, but Mimecast has some interesting features that MailMeter does not. First, Mimecast is cloud, MailMeter is on-premise. Mimecast has all the same eDiscovery features that MailMeter has, however is also able to offer seamless archive stubbing into Outlook. Since you don't have to suck up resources on your local network, you easily save money spent on disk/compute resources.
    Incentivized
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    OpenText
    Zix Information Archiving (ZixArchive) is fairly 1:1 with these solutions except for prior data not uploading. Indexing metadata for searches is on point and the fields function as you'd expect and clearly labeled. The only gotcha I typically hit in searching is I always hit enter after typing the email address in the search field, which presents me with a new line instead of moving to the next field--it's muscle memory and I understand the reasoning--it just doesn't fit my flow, as typically I only search for one email address per field.
    Incentivized
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    Return on Investment
    Waterford Technologies
    • in terms of storage it has been awesome
    Incentivized
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    OpenText
    • Supports our document retention polices.
    • Allows for recovery of data easily.
    Incentivized
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    ScreenShots