Mailprotector vs. RMail

Mailprotector offers a resilient solution at an affordable rate that makes it perfect for small and medium businesses. Larger organizations or businesses that are frequently targeted with phishing messages may not find Mailprotector to be the suitable. Recent phishing trends are commonly making it through their filters, so I would discourage businesses that experience frequent attacks from using this product.

Incentivized

RMail is great for sending emails with information that is sensitive but that the recipient is not going to put a lot of work into retrieving. I do psychological evaluations for criminal courts and I use it to send reports to courts and attorneys. I need to use something compatible with HIPAA privacy rules, which courts and attorneys are typically not as concerned about. If they had to use a password or go to an outside web address to retrieve the email, they wouldn't do it. It's also common for an attorney to say they didn't get an email, but I always know if they did or not, and I have clear documentation of it, which is important in legal cases.

• Spam Filtering
• Mail logging
• Visually pleasing administration interface
• Detailed reports for suspicious message analysis

Incentivized

• Read receipts tell you the time a message was actually opened
• The electronic signature feature is nice, and usually not included with these types of services
• Many times, a recipient doesn't need a password to open their email. RMail leverages TLS technology in most cases
• Recipients do have the option of creating an account, but generally they don't need to
• Outlook integration is very easy to set up
• Gmail integration within Chrome is pretty amazing

• URL and Attachment scanning needs improvement.
• Spam filtering is great, but our second layer of security catches several phishing messages that get through the scanners.
• Add additional knowledge-base articles that better explain how the sensitivity sliders work.

Incentivized

• Program plug-in crashes on occasion.
• Issues can arise if your computer's clock is not synced to RMail's time servers.
• Setup was initially tedious (but has gotten much better since 2019).

Incentivized

I don't think RPost has any competition, at least none that I can use. I think that once registered email becomes widely accepted (someday soon?), it will be indispensable for anyone in business, and RPost is the leading vendor (maybe the only vendor).

It is as simple as downloading a plug-in or installing a chrome extension, then you click a button to use it. The interface is straightforward.

Works well routinely without problems.

Support is easy to access via email or phone. They also reach out to you periodically with new features, but they aren't intrusive about it. I usually appreciate it when I get an email from RMail, which is not very often.

Works great.

Mailprotector provides a guided installation that not only helps the administrator quickly deploy the solution, but it also provides a real-time update to let you know if any change was successfully applied. Our users prefer the interface and filtering reports over the competing products. Mailprotector has consistently done a better job of filtering spam than the other solutions we've tried.

Incentivized

RMail is really useful when wanting to send important encrypted information, and have control of what happens on the other end. It also comes with a complete set of features that help in any other way you can imagine. I've been through other products, and nothing compares to it.

• Email gateway that serves as first layer of security.
• Removes the bulk of spam from user inboxes.
• Our costs are about 20% lower than competing solutions.

Incentivized

• There's not much ROI, because we don't get it much cheaper than the list price.
• However, being able to offer this service strengthens our service offerings.