Likelihood to Recommend I think Malwarebytes is the best anti-malware company. I think it is well-suited for any situation and any device. I think Malwarebytes does the best on Windows and on MacOS. Also, Malwarebytes is always improving, and you can tell they are a company that stays on top of cybersecurity trends. If you have a tight budget or looking for the cheapest solution, then Malwarebytes may not be the solution for you. To clarify, I don't think Malwarebytes is that much more expensive compared to its closest competitors.
Read full review Cb Defense has been working very well in our organization. It is giving us much better insight into the applications that people are running on their systems (without authorization). This software is also great because it provides visibility into systems that are remote (off the network but still have Internet access). The out of band feature is great to help ensure that the systems are protected even when a user is traveling.
Read full review Pros Protects against malware - No matter how much training you give end users on social hacking, there is always a breach at some point. Protects against ransomware - Ransomware could spell disaster for a company...it could literally shut the doors for good. Centralized administration - Without a terrific centralized method to manage all the systems being protected, it would require an extra position just to maintain all endpoints. Read full review History of Process Execution, really anything that happens in the system is easily seen within the Dashboard. I can determine if a bad actor has infected the system, be it malware, backdoor, rootkit, Trojan, then from that point, I can put the system into Quarantine. Being able to quarantine the system from the Dashboard. With these type of tools, pulling the power and running a hard drive image is not needed. Put the system in quarantine, start the analysis. A year ago, the network engineer might move the system into a VLAN that has no access to anything, except the system performing the remote analysis... Now I do not have to rely on anyone to move a system, power it down, pull the drive, or image the drive. I can just start the analysis right from my workstation. The Live Response, again goes hand in hand with the quarantine feature. By now, I am sure you see a process. Its simple, and easy and all done from a cloud-based console, called the dashboard. .. deploy the agent, create the policy, and active live response, set up email alerts, and monitor your endpoints... you are now ready to perform a triage in the event of an infection. We have step 1, step 2, step 3... but, just remember, things do happen, nothing is perfect, but this product has its advantages. Read full review Cons When you push install to clients, sometimes it will fail with generic errors, and it's hard to find out what is the cause of failure. Fortunately, it doesn't require too many changes on the client-side but it takes time to figure it out. When we bought it, we had an option to buy it with email support or phone support. The phone support was very high priced, so we ended up buying email support. when we experience any issues, it takes a long time to get a resolution. Fortunately, we haven't used their support much. It had a few incidents with false calls. We are using software that generates reports in MS Word format. The software will call Word to open with a report, but the anti-exploit will consider this as a threat and will block the function. You can put Word in an exception but it won't protect Word from a real exploit in the future. Read full review Policy management can be cumbersome. It is simple to set up a single policy but you have no way to apply the rules to multiple groups. If you need to set up the same rule to multiple policies, you need to type it over again. Agent updates can be very slow to deploy. We use a mix of rolling out updates via the web console and our management appliance. It can take several weeks to update all agents. We can be confused on why a rule will apply to a file. Sometimes something is blocked but we don't understand why. Read full review Likelihood to Renew The renewal decision is not up to me and also, the current economic situation might not allow renewal
Read full review Usability The software is very easy to manage. In 4 years, we hardly have experienced any issues. It simply works.
Read full review The console of the product is very easy to use. It provides great detailed information about all aspects of things occurring on the endpoint. It was easy to deploy and set up. The centralized cloud-based interface has made it easy to add two domains and manage them under a single pane with multiple admins. The only reason I wouldn't give it a higher score is a little bit of lag between updated info from the clients and also the lack of accountability in the deployment process. You set the deployment up for multiple machines and can't easily see if it was successful and/or it takes a while to see if it succeeded or failed.
Read full review Support Rating Whenever I've had a query for the support team, they have got back to me very quickly, and given me very well detailed advice on fixing whatever the issue I had was. They also pointed me to help documents and such where I could find more information if I needed
Read full review First, I need to disclose that our support is provided by SecureWorks. We purchased CB Defense from them, and they provide 24x7 monitoring and notification services for the solution and its deployment on our endpoints. To date, we are very pleased with this arrangement
Read full review Alternatives Considered It's no contest. Cisco AMP, Umbrella and Endpoint use vast amounts of resources and provide little protection when compared with Malwarebytes. One client recently replaced Cisco with MWB and found over 7,300 vulnerabilities on 352 endpoints, including 120 listed as Critical and 7,180 listed as High, with CVE's dating back to 2008.
Read full review Cb is cloud-based and has a more advanced policy management. It also has better forensics information. Cost was similar, but Cb added cost savings in terms of IT management resources. We also have the ability to talk directly with engineers and have input on feature updates.
Read full review Return on Investment Malwarebytes Endpoint Protection has had a HUGE positive impact on our ROI as we eliminated the need for an entire server, CALs & other licenses as well. We are saving a lot of time on the management side of Malwarebytes Endpoint Protection as compared to others as it is cloud based and we are able to manage it from everywhere and not just one server. This has improved our performance and reduced expenses as well. Read full review Cb Defense has had a positive impact on the business objectives since we've been able to check off "advanced threat prevention". Read full review ScreenShots Carbon Black Endpoint Screenshots