ManageEngine Endpoint Central vs. VMware Cloud Foundation

For small businesses, it is also free, which, for what it offers, is really helpful. It works better than similar products, such as SCCM, both within and outside the internal network. I do not see scenarios in which it could be less appropriate.

It is best suited for an on-premise cloud solution where customer can shift their entire production environment. Also, the customer has a preference for a Homogenous Infrastructure Environment where budget is not a challenge. It is not at all suited for a Heterogenous Environment, e.g., a Public cloud where integration becomes a huge issue, also in SMB sections where budget is challenging.

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• We set alerts when a devices gets low on disk space. That is automatic and creates a ticket in ME SDP. We are then able to Add space to a VM Desktop, and then go thru ManageEngine Endpoint Central to extend the drives so the entire process can be done without interruption to the end user.
• Using the patch scans we can easily see what patches have been installed for all manufacturers not just Microsoft, without having to physically go to the device. It also allows us to choose which patches we want to push out and automate the process so we can be hands off, freeing up out time for other things.
• Remote access to devices. This allows us to remotely make changes, not just via remote control but also make registry changes and clean up space without going to the device and without interruption to the end user.
• Alerts. We have set up to get email alerts when new hardware is plugged into any computers. This lets us know if someone is bringing in un-authorized equipment (thumb drives, hubs, etc) to better manage what is/is not on our network.

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• Cloud enabled Solution.
• Support Container based Apps.
• Cost efficient.
• Supports both Public and Private Environments.

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• Prioritizing the flow between package deployments and updates. In my case, application packages must take priority over updates.
• Reconnecting the remote control port after restarting the computer.
• In dynamic groups, the first parameter is always "OR", which can cause problems when selecting the remote desktop.

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• The Deployment is complex.
• Recommended Number of Physical Nodes is three or more; with less than 3 Nodes, it becomes difficult to install V-SAN.
• Need for better integration. If we go on the public cloud, it is a huge challenge while integrate with an open source platform.
• Cost can be marginally reduced. SMB segments still prefer a separate license instead of VCF, or they postpone their purchase plans.

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ManageEngine is considered an excellent product due to its comprehensive suite of solutions for IT management, with ManageEngine Endpoint Central specifically excelling in endpoint management. The platform stands out for its user-friendly interface, robust features, and versatility in addressing diverse IT needs. It offers organizations a centralized solution for endpoint security, patch management, software deployment, and asset management

Not using WNS to communicate with the endpoint console is a big plus. We now use Workspace One, and WNS can be really annoying at times. After deployment, it cleans itself, which is important for us because our current solution leaves the package on the computer and requires maintenance. The remotely script command is a lifesaver.

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The immediate chat support is great and very helpful. However, if you need escalated support or have a deeper need that the chat tool can't help with, you will experience significant wait times and slow responses. The time zone difference becomes painful to the point of often just giving up.

It seems that the services offered with the purchase change from what is covered to what is an additional cost. Somethings I thought we had ended up requiring an additional purchase if we wanted to continue using the feature.

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I was not a part of the initial selection process, but I understand the issue was related to cost per endpoint. As a user of the other solutions I would say that the other solutions do have other strengths that ManageEngine is missing. The remote access tools are superior but at the end of the day you get what you pay for.

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Although the public Cloud Model follows Opex Costing Model, it actually leads to very high costs also, the infra model in my organization is not suited for a Public Cloud Model. Hence We decided on an On-Premise Model, and the best suited was VMware Cloud Foundation, which is a complete Software-Defined Scale-Out Architecture. I also prefer a Homogenous environment; i.e, support and services from a Single OEM, so that I Can get faster resolutions to my tickets raised.

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• It had a positive impact on our environment, now we need less workforce to deploy patches and install softwares
• It also does the mitigation part so there we save the cost too
• It helps in achieving compliance which is net positive to get more projects

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• My organization has a size of 1300+ employees, using multiple applications and an exchange mail server that is hosted on On-Premise Cloud, hence scalability has not been a challenge.
• Having hosted my Production environment and Mail exchange Server on VCF, there has been optimum resource utilization with very little scope downtime. Hence have been able to save a lot of funds on Hardware resources.
• Due to the size of my organization and due the data load, I have been able to save on Resource Utilization and Organization Funds

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info