ManageEngine Endpoint Central is frst type of this software.
Verified User
Manager
Chose ManageEngine Endpoint Central
Having the two integrate together as you can have a history of each piece of equipment is wonderful. You can easily see what has been done or if it is a reoccurring issue that might be the symptoms of a bigger issue.
I think System Center, specifically the Configuration Manager is much harder to install and get setup when compared to Endpoint Central. Endpoint Central also has a cleaner UI, especially when it comes to patching and the inventory management. I think both offerings are a bit …
In addition to its lower price compared to competitors, ManageEngine Endpoint Central has extra features not available in others, such as remote access included within the tool, with access justification, recording, and auditing. It also has a self-service portal so that the …
Single program to consolidate all types of services.
Verified User
Director
Chose ManageEngine Endpoint Central
Although these products don't directly compare to ManageEngine, I've had plenty of experience using SolarWinds products. In general they were easier to use, but were cost prohibitive when trying to utilize all features needed.
Endpoint Central offers a stack of possibilities for a very affordable price tag. The support team is very knowledgeable and the product clearly competes with other software on the market. It offers a more robust and scalable solution that some of the competitors. Regular …
In general is best all round performer and tends to have multiple tools in one place compared to others.
Verified User
Engineer
Chose ManageEngine Endpoint Central
Tanium is bigger in total functionality, but is far less responsive, reliable and slower. as the agent of Tanium eats CPU and memory it causes other issues as well.
Verified User
Manager
Chose ManageEngine Endpoint Central
It's much easier and convenient, being able to push images with Endpoint Central via Pixi boot
Verified User
Manager
Chose ManageEngine Endpoint Central
ManageEngine provide a single-pane dashboard windows for managing major task. Provide more comprehensive features
We preferred Endpoint Central for several reasons. The wide range of functionality, the ability to manage our entire infrastructure from a single console, and the capability to manage our smartphones. No other solution allowed us to do all this, except Microsoft Intune which is …
Kaseya's system of handling patch management was not as intuitive as Endpoint Central, however in some respects it was easier to set up. Kaseya VSA and ConnectWise are also more geared towards managed service providers that handle multiple organizations versus a single …
I came into the company while the already had ManageEngine Endpoint Central. Frankly, I have attempted to switch our company to a different platform due to its confusing interface, lack of quality support when I have connected support, and lack of features then I have used in …
What I like most about ManageEngine Endpoint Central is its effective patch management and powerful remote access, which help me resolve issues quickly and save time. BitLocker management and application deployment are easy to manage from a single console, and the corporate data wipe feature ensures data security for lost or retired devices. Overall, it’s an easy-to-use, time-saving, and value-for-money endpoint management solution.
We set alerts when a devices gets low on disk space. That is automatic and creates a ticket in ME SDP. We are then able to Add space to a VM Desktop, and then go thru ManageEngine Endpoint Central to extend the drives so the entire process can be done without interruption to the end user.
Using the patch scans we can easily see what patches have been installed for all manufacturers not just Microsoft, without having to physically go to the device. It also allows us to choose which patches we want to push out and automate the process so we can be hands off, freeing up out time for other things.
Remote access to devices. This allows us to remotely make changes, not just via remote control but also make registry changes and clean up space without going to the device and without interruption to the end user.
Alerts. We have set up to get email alerts when new hardware is plugged into any computers. This lets us know if someone is bringing in un-authorized equipment (thumb drives, hubs, etc) to better manage what is/is not on our network.
The remote CLI/PowerShell interfaces should support tab completion and command history like the real-world versions
Remote control could work better
Having a standalone application, even if just a Java app or something for the remote control/remote command line versus running it out of a web browser
ManageEngine is considered an excellent product due to its comprehensive suite of solutions for IT management, with ManageEngine Endpoint Central specifically excelling in endpoint management. The platform stands out for its user-friendly interface, robust features, and versatility in addressing diverse IT needs. It offers organizations a centralized solution for endpoint security, patch management, software deployment, and asset management
The application itself is great. However, I have little insight to what the patches are doing. Being able to see patch download progress, not just the status, would be great. The user interface could also use an overhaul. The countless menus, sometimes containing similar if not duplicate tabs can be frustrating to navigate.
The immediate chat support is great and very helpful. However, if you need escalated support or have a deeper need that the chat tool can't help with, you will experience significant wait times and slow responses. The time zone difference becomes painful to the point of often just giving up.
It seems that the services offered with the purchase change from what is covered to what is an additional cost. Somethings I thought we had ended up requiring an additional purchase if we wanted to continue using the feature.
I tend to use a combination of solutions to keep the estate running efficiently. ManageEngine Endpoint Central has more control over the timing of patching for users. Juggling users being able to work and keeping systems up to date with user satisfaction in mind is a monthly goal. Pushing updates with giving users some control seems to be working.
We have been able resolve and complete any requests which include things like software deployment or issues that include troubleshooting, much faster and more efficiently. This has had a sharp decrease in our response times and also time it takes to complete these requests or incidents.
The mobile device management features have allowed us to be able to have a much tighter grip on security. This means we have dramtically decreased our device vulnerabilities and risk of data breaches. This has saved us lots of time and money.
The remote features that are available have helped a lot with user's being able to work remotely and allow our organisation to sustain hybrid work. It means user's can still be as productive and IT support is as efficient no matter where the user is working.
