Item: ManageEngine Endpoint Central
Rating: 10
Author: Thiago Silva

Use Cases and Deployment Scope

The manage engine is an IT asset management solution.It is the main tool for inventory and assets, application of security packages and environmental management.

Pros and Cons

Asset inventory
Applying security patches and updating software
Remote support for assets on my network.
Installation of programs.

Patch filter on the patch application page.
Network map
Customized dashboards.

Other Software Used

Trend Micro Cloud One - Workload Security, senhasegura, Trend Micro Apex One

I recommend using the solution in environments where compliance, maturity and control of assets and software are outdated. I don't recommend it in an environment with less than 50 stations and collaboration on a single platform. The solution is very robust and allows greater visibility of the infrastructure, supporting the installation, updating and uninstallation of applications, as well as protection against ransomware.

Most Important Features

Uninstalling software remotely
Patch Manager
Asset Inventory

Return on Investment

Visibility of outdated assets (plan asset exchange)
Eliminated the need to purchase a remote access tool
Acquisition of machines in a planned manner.

Alternatives Considered

KACE Cloud Mobile Device Manager (MDM)

Friendly interface, easy management, better cost-benefit. Possibility of integration with service desk solutions and other information security management options. Endpoint Central allows complete PC lifecycle management and mobile device management, Kace for example gives a view only of network assets. Given these scenarios and according to the needs of my environment, we opted for the Central endpoint.

Key Insights

Do you think ManageEngine Endpoint Central delivers good value for the price?

Yes

Are you happy with ManageEngine Endpoint Central's feature set?

Yes

Did ManageEngine Endpoint Central live up to sales and marketing promises?

Yes

Did implementation of ManageEngine Endpoint Central go as expected?

Yes

Would you buy ManageEngine Endpoint Central again?

Yes

Users and Roles

2 - ManageEngine Endpoint Central serves as a robust endpoint management solution with key functionalities to streamline IT operations. It encompasses patch management, automating the deployment of updates for enhanced endpoint security. The software deployment feature facilitates centralized distribution of applications, ensuring consistency across the organization. Asset management capabilities allow tracking and management of hardware and software assets, aiding in inventory control. Security management tools enable continuous monitoring and enforcement of security settings on endpoints, mitigating potential vulnerabilities. Additionally, the remote control feature empowers administrators with the capability to access and control endpoints remotely, facilitating efficient troubleshooting and maintenance processes. Together, these functionalities contribute to comprehensive endpoint management, promoting security, compliance, and streamlined IT administration.

Support Headcount Required

10 - The number of individuals required to support ManageEngine Endpoint Central on an ongoing basis in we organizational is 10 peoples. The support team include system administrators overseeing day-to-day management, security analysts ensuring endpoint protection, IT support staff addressing end-user issues, asset management specialists handling inventory control, compliance officers monitoring regulatory adherence, and automation specialists streamlining repetitive tasks

Business Processes Supported

Asset Management and Inventory Control
Remote Control and Troubleshooting
Compliance Monitoring

Innovative Uses

Integration with Threat Intelligence Feeds
AI-Powered Automation
Collaborative Endpoint Defense

Future Planned Uses

xplore opportunities to automate routine tasks and processes
ntegrate advanced security measures like behavioral analytics
Regularly update compliance policies and integrate the platform

Likelihood to Renew

ManageEngine is considered an excellent product due to its comprehensive suite of solutions for IT management, with ManageEngine Endpoint Central specifically excelling in endpoint management. The platform stands out for its user-friendly interface, robust features, and versatility in addressing diverse IT needs. It offers organizations a centralized solution for endpoint security, patch management, software deployment, and asset management.

Management and Security in a single system.

Overall Satisfaction with ManageEngine Endpoint Central