ManageEngine Patch Manager Plus vs. Trellix ePolicy Orchestrator

If you are managing a very large number of computers, I would say 1000+, the standard patching tools provided by Microsoft will fail to do their job properly. This is where you will benefit from ManageEngine PATCH MANAGER Plus, being agent-based it is fast, easy to manage, and reliable. If you require functionality more than just patching, like security auditing, you have to look elsewhere.

Incentivized

[McAfee ePolicy Orchestrator] seems to be better suited to large enterprise applications... I don't feel it really suits the or self-managed SMB market. The general joe is not going to understand how to wield this product to it's full potential. For those of us managing large networks, this is a very ideal product for managing multiple sites and users.

Incentivized

• All the patches are tested before delivered to us.
• It's on cloud so we does not need to maintain Hardware and Network.
• It also upgrades the hardware drivers & BIOS. But for BIOS only we use monthly updates no automatic policy just push to target computers.

Incentivized

• Static malware scans for known bad processes and files works well and can be schedules on endpoints easily
• Preventing users from accessing USB drives and other peripherals is easily configured. We can also allow users to access to USB drives with user codes for the times they need it for business reasons.
• ePO provides access into our MSME software so that we're not managing many different products from different locations.
• In recent years the console has gotten much easier to navigate even though there is a ton of information to be accessed.

Incentivized

• Would like to be able to still install patches that are older than 3 months
• Would like to be able to upload our own installers, but understand this is part of endpoint central

Incentivized

• It has a slow mechanism when adding custom threat feeds. For example, if McAfee didn't have a signature or detection about a new virus and we try to add it to our console it is like a really big process in adding that to our available signatures.
• Whenever a scan is performed, the system CPU utilization goes up 100 percent.
• Installation fails due to difference in timestamp when we try to shuffle between packages.

Because the company is evaluating other products.

Incentivized

User friendly, what is the only point to be improved is about the inheritance of policies and tasks.

Incentivized

Outage only during upgrade... but not impact the environment.

Incentivized

No issues

Incentivized

The support team at Patch Manager Plus has been awesome. Very responsive and knowledgeable. There are times when there is confusion between different tickets but there is still good service.

Incentivized

McAfee support is definitely GREAT! It is one of the best technical support on a business level. GOLD support is recommended to business. Their website is easy and quick to create a ticket. Their technical team usually responds right away with an email or call. Via call and web they provide a full and complete support until the issue is resolved. The best, most of the time they explain in detail what is the issue, the reason and how to resolve it.

Incentivized

SolarWinds was not selected because it runs on top of
SCCM which in itself is problematic and unreliable. We need an application that
runs in standalone mode and does not rely on any other application. SolarWinds
is also one of the most expensive. Kaseya and GFI LanGuard are overkill as they contain
functionality that we do not need or already have. GFI LanGuard for instance
does security auditing the same as Qualys that we already have. Kaseya is a full
management and automation solution.

Incentivized

I have used Symantec Endpoint Encryption before. Symantec and EPO are both good in their own ways. EPO allows integration of other McAfee products. I have been using ePolicy Orchestrator for years. I have a lot of experience with the product. That is why I like it.

Incentivized

The time of renewal

Incentivized

Trellix ePolicy Orchestrator is a great tool, and provide complete security with Endpoint Suite.

Incentivized

• It has saved engineers so much time when monitoring patching out of hours.
• We no longer need to log into each individual server to patch it if it's failed, it can all be done from inside ManageEngine Patch Manager Plus itself.

Incentivized

• Peace of mind that your environment is safe and secure.
• Keep your network environment up and running.
• Additional resources (consulting or training) may be required if not familiar with the product.
• Very complex to setup and configure ( training may be required).
• Once configured, it will take care of almost 80% of your tasks.

Incentivized