Manhattan Active Customer Engagement vs. Oracle Commerce
| Product | Rating | Most Used By | Product Summary | Starting Price |
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Manhattan Active Customer Engagement | Score8 out of 10 | N/A | A solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard. | N/A |
Oracle Commerce | Score7 out of 10 | N/A | Oracle Commerce is an ecommerce platform that helps B2C and B2B businesses connect customer and sales data from their CRM to their financial and operational data so they can offer personalized experiences to buyers across sales channels. | N/A |
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| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | Contact sales team for pricing | ||||||||||||||
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| Manhattan Active Customer Engagement | Oracle Commerce | |
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| Small Businesses | Simplify360 Score7.8 out of 10 | Ecwid by Lightspeed Score10 out of 10 |
| Medium-sized Companies | Customer.io Score9.1 out of 10 | Shopify Score8.7 out of 10 |
| Enterprises | SAP Service Cloud Score8.5 out of 10 | ![]() IBM Digital Commerce Score9 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| Manhattan Active Customer Engagement | Oracle Commerce | |
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| Likelihood to Recommend | 8.0 | 9.0 |
| Likelihood to Renew | - | 9.1 |
| Manhattan Active Customer Engagement | Oracle Commerce | |
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| Likelihood to Renew | No answers on this topic |
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