Manhattan Active® Customer Engagement vs. Simplify360
Manhattan Active® Customer Engagement vs. Simplify360
Product | Rating | Most Used By | Product Summary | Starting Price |
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Manhattan Active® Customer Engagement | N/A | A solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard. | N/A | |
Simplify360 | N/A | Simplify360 is a Social Business Intelligence company headquartered in Carrollton, Texas with global clients & operations. Simplify360 is an integrated enterprise solutions provider; offering Social Marketing Suite for agencies, Social Contact Center for BPOs and Social Command Center for Enterprises. Simplify360 operates directly or through partners in the US, Malaysia, Korea, Brazil and the Netherlands to name a few. The company’s products and services are sold in over 100 countries. | N/A |
Manhattan Active® Customer Engagement | Simplify360 | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Manhattan Active® Customer Engagement | Simplify360 | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Manhattan Active® Customer Engagement | Simplify360 | |
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Small Businesses | Simplify360 Score 7.8 out of 10 | Zoho SalesIQ Score 8.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Conversica Score 9.5 out of 10 | Conversica Score 9.5 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Manhattan Active® Customer Engagement | Simplify360 | |
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Likelihood to Recommend | 8.0 (1 ratings) | 8.9 (6 ratings) |
Likelihood to Renew | - (0 ratings) | 8.8 (6 ratings) |
Support Rating | - (0 ratings) | 9.1 (1 ratings) |
Manhattan Active® Customer Engagement | Simplify360 | |
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Likelihood to Recommend | Manhattan Associates | Simplify360 |
Pros | Manhattan Associates | Simplify360 |
Cons | Manhattan Associates | Simplify360 |
Likelihood to Renew | Manhattan Associates No answers on this topic | Simplify360 |
Alternatives Considered | Manhattan Associates | Simplify360 |
Return on Investment | Manhattan Associates | Simplify360 |
ScreenShots |