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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ManyChat

    Score6.5 out of 10
    N/AManyChat headquartered in San Francisco provides their chatbot building platform to deploy Facebook messenger chatbots for support and service.

    $10

    per month

    Microsoft Dynamics 365 Business Central

    Score8 out of 10
    N/AMicrosoft Dynamics 365 Business Central (formerly Dynamics NAV) is one of the ERP products in the Dynamics family. The technology is based on the Navision product acquired by Microsoft in 2002. This product is the best-selling Microsoft ERP platform, and is often used by companies in the manufacturing and distribution verticals.

    $8

    per month per user

    Pricing
    ManyChatMicrosoft Dynamics 365 Business Central
    Editions & Modules
    500 Subscribers
    $10.00
    per month
    1,000 Subscribers
    $15.00
    per month
    2,500 Subscribers
    $25.00
    per month
    5,000 Subscribers
    $45.00
    per month
    10,000 Subscribers
    $65.00
    per month
    15,000 Subscribers
    $95.00
    per month
    20,000 Subscribers
    $125.00
    per month
    25,000 Subscribers
    $145.00
    per month
    25,001+ Subscribers
    Contact Sales
    Dynamics 365 Business Central Team Members
    $8
    per month (billed annually) per user
    Dynamics 365 Business Central Essentials
    $70
    per month (billed annually) per user
    Dynamics 365 Business Central Premium
    $100
    per month (billed annually) per user
    Offerings
    Pricing Offerings
    ManyChatMicrosoft Dynamics 365 Business Central
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    ManyChatMicrosoft Dynamics 365 Business Central
    Considered Both Products
    ManyChat
    No answer on this topic
    Microsoft
    No answer on this topic
    Key User Insights
    Would buy again
    80%
    Would buy again
    4 Answers
    92%
    Would buy again
    11 Answers
    Delivers good value for the price
    No answers on this topic
    91%
    Delivers good value for the price
    10 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    92%
    Happy with the feature set
    11 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    89%
    Lived up to sales and marketing promises
    8 Answers
    Implementation went as expected
    80%
    Implementation went as expected
    4 Answers
    82%
    Implementation went as expected
    9 Answers
    Features
    ManyChatMicrosoft Dynamics 365 Business Central
    Payroll Management
    Comparison of Payroll Management features of ManyChat and Microsoft Dynamics 365 Business Central
    Feature
    ManyChat
    -
    Ratings
    Microsoft Dynamics 365 Business Central
    6.6
    11 Ratings
    13% below category average
    Pay calculation00 Ratings6.211 Ratings
    Benefit plan administration00 Ratings6.39 Ratings
    Direct deposit files00 Ratings6.610 Ratings
    Customization
    Comparison of Customization features of ManyChat and Microsoft Dynamics 365 Business Central
    Feature
    ManyChat
    -
    Ratings
    Microsoft Dynamics 365 Business Central
    8.0
    25 Ratings
    6% above category average
    API for custom integration00 Ratings8.124 Ratings
    Plug-ins00 Ratings7.922 Ratings
    Security
    Comparison of Security features of ManyChat and Microsoft Dynamics 365 Business Central
    Feature
    ManyChat
    -
    Ratings
    Microsoft Dynamics 365 Business Central
    8.4
    29 Ratings
    0% below category average
    Single sign-on capability00 Ratings8.525 Ratings
    Role-based user permissions00 Ratings8.328 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of ManyChat and Microsoft Dynamics 365 Business Central
    Feature
    ManyChat
    -
    Ratings
    Microsoft Dynamics 365 Business Central
    8.4
    30 Ratings
    11% above category average
    Dashboards00 Ratings8.326 Ratings
    Standard reports00 Ratings8.430 Ratings
    Custom reports00 Ratings8.629 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of ManyChat and Microsoft Dynamics 365 Business Central
    Feature
    ManyChat
    -
    Ratings
    Microsoft Dynamics 365 Business Central
    8.4
    30 Ratings
    8% above category average
    Accounts payable00 Ratings8.429 Ratings
    Accounts receivable00 Ratings8.328 Ratings
    Global Financial Support00 Ratings8.517 Ratings
    Primary and Secondary Ledgers00 Ratings8.416 Ratings
    Journals and Reconciliations00 Ratings8.919 Ratings
    Configurable Accounting00 Ratings7.219 Ratings
    Standardized Processes00 Ratings8.720 Ratings
    Inventory Management
    Comparison of Inventory Management features of ManyChat and Microsoft Dynamics 365 Business Central
    Feature
    ManyChat
    -
    Ratings
    Microsoft Dynamics 365 Business Central
    8.6
    26 Ratings
    8% above category average
    Inventory tracking00 Ratings8.526 Ratings
    Automatic reordering00 Ratings7.618 Ratings
    Location management00 Ratings8.222 Ratings
    Order Management
    Comparison of Order Management features of ManyChat and Microsoft Dynamics 365 Business Central
    Feature
    ManyChat
    -
    Ratings
    Microsoft Dynamics 365 Business Central
    8.0
    28 Ratings
    1% above category average
    Pricing00 Ratings8.225 Ratings
    Order entry00 Ratings8.925 Ratings
    Credit card processing00 Ratings7.417 Ratings
    Cost of goods sold00 Ratings8.422 Ratings
    Order Orchestration00 Ratings8.313 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of ManyChat and Microsoft Dynamics 365 Business Central
    Feature
    ManyChat
    -
    Ratings
    Microsoft Dynamics 365 Business Central
    8.2
    20 Ratings
    8% above category average
    Billing Management00 Ratings8.518 Ratings
    Cash and Asset Management00 Ratings8.619 Ratings
    Travel & Expense Management00 Ratings7.614 Ratings
    Budgetary Control & Encumbrance Accounting00 Ratings8.216 Ratings
    Period Close00 Ratings8.219 Ratings
    Project Financial Management
    Comparison of Project Financial Management features of ManyChat and Microsoft Dynamics 365 Business Central
    Feature
    ManyChat
    -
    Ratings
    Microsoft Dynamics 365 Business Central
    8.7
    8 Ratings
    14% above category average
    Budgeting and Forecasting00 Ratings10.08 Ratings
    Project Costing00 Ratings10.07 Ratings
    Cost Capture00 Ratings10.08 Ratings
    Capital Project Management00 Ratings8.05 Ratings
    Customer Contract Compliance00 Ratings10.06 Ratings
    Project Revenue Recognition00 Ratings8.04 Ratings
    Project Execution Management
    Comparison of Project Execution Management features of ManyChat and Microsoft Dynamics 365 Business Central
    Feature
    ManyChat
    -
    Ratings
    Microsoft Dynamics 365 Business Central
    7.6
    11 Ratings
    7% above category average
    Project Planning and Scheduling00 Ratings7.510 Ratings
    Task Insight for Project Managers00 Ratings7.110 Ratings
    Project Mobile Functionality00 Ratings7.19 Ratings
    Definable Resource Pools00 Ratings6.910 Ratings
    Grants Management
    Comparison of Grants Management features of ManyChat and Microsoft Dynamics 365 Business Central
    Feature
    ManyChat
    -
    Ratings
    Microsoft Dynamics 365 Business Central
    8.9
    8 Ratings
    17% above category average
    Award Lifecycle Management00 Ratings6.78 Ratings
    Procurement
    Comparison of Procurement features of ManyChat and Microsoft Dynamics 365 Business Central
    Feature
    ManyChat
    -
    Ratings
    Microsoft Dynamics 365 Business Central
    7.9
    16 Ratings
    10% above category average
    Bids Analyzed and Compared00 Ratings7.410 Ratings
    Contract Authoring00 Ratings7.210 Ratings
    Contract Repository00 Ratings7.510 Ratings
    Requisitions-to-Purchase Orders Integrated00 Ratings8.114 Ratings
    Supplier Management00 Ratings7.613 Ratings
    Risk Management
    Comparison of Risk Management features of ManyChat and Microsoft Dynamics 365 Business Central
    Feature
    ManyChat
    -
    Ratings
    Microsoft Dynamics 365 Business Central
    8.3
    12 Ratings
    21% above category average
    Risk Repository00 Ratings7.211 Ratings
    Control Management00 Ratings7.411 Ratings
    Control Efficiency Assessments00 Ratings6.711 Ratings
    Issue Detection00 Ratings7.511 Ratings
    Remediation and Certification00 Ratings7.69 Ratings
    Logistics
    Comparison of Logistics features of ManyChat and Microsoft Dynamics 365 Business Central
    Feature
    ManyChat
    -
    Ratings
    Microsoft Dynamics 365 Business Central
    7.7
    10 Ratings
    10% above category average
    Transportation Planning and Optimization00 Ratings7.88 Ratings
    Transportation Execution Management00 Ratings7.48 Ratings
    Trade and Customs Management00 Ratings7.98 Ratings
    Fulfillment Management00 Ratings7.410 Ratings
    Warehouse Workforce Management00 Ratings9.27 Ratings
    Manufacturing
    Comparison of Manufacturing features of ManyChat and Microsoft Dynamics 365 Business Central
    Feature
    ManyChat
    -
    Ratings
    Microsoft Dynamics 365 Business Central
    8.0
    10 Ratings
    7% above category average
    Production Process Design00 Ratings9.17 Ratings
    Production Management00 Ratings8.88 Ratings
    Configuration Management00 Ratings7.17 Ratings
    Work Execution00 Ratings9.27 Ratings
    Manufacturing Costs00 Ratings7.310 Ratings
    Supply Chain
    Comparison of Supply Chain features of ManyChat and Microsoft Dynamics 365 Business Central
    Feature
    ManyChat
    -
    Ratings
    Microsoft Dynamics 365 Business Central
    7.4
    12 Ratings
    1% above category average
    Forecasting00 Ratings6.412 Ratings
    Inventory Planning00 Ratings7.212 Ratings
    Performance Monitoring00 Ratings7.012 Ratings
    Product Lifecycle Management
    Comparison of Product Lifecycle Management features of ManyChat and Microsoft Dynamics 365 Business Central
    Feature
    ManyChat
    -
    Ratings
    Microsoft Dynamics 365 Business Central
    8.8
    9 Ratings
    18% above category average
    Proposal Management00 Ratings7.18 Ratings
    Product Master Data Management00 Ratings7.78 Ratings
    Best Alternatives
    ManyChatMicrosoft Dynamics 365 Business Central
    Small Businesses
    ZoomInfo Chat
    Score7.9 out of 10
    Zoho One
    Score9.2 out of 10
    Medium-sized Companies
    SAP Conversational AI (discontinued)
    Score6.8 out of 10
    Zoho One
    Score9.2 out of 10
    Enterprises
    AWS Chatbot
    Score8.4 out of 10
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ManyChatMicrosoft Dynamics 365 Business Central
    Likelihood to Recommend
    9.3
    (6 ratings)
    8.6
    (31 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (1 ratings)
    Usability
    7.0
    (1 ratings)
    8.8
    (11 ratings)
    Availability
    -
    (0 ratings)
    8.0
    (1 ratings)
    Support Rating
    6.0
    (4 ratings)
    10.0
    (2 ratings)
    User Testimonials
    ManyChatMicrosoft Dynamics 365 Business Central
    Likelihood to Recommend
    ManyChat
    I found that ManyChat is a strong tool when receiving incoming messages, being able to create a tree of potential responses based on options given to the initiator. There is also a huge potential for complex automation (as long as the environment required by Facebook in order to send outgoing messages is maintained).
    Incentivized
    Read full review
    Microsoft
    Microsoft Dynamics 365 Business Central is well suited for inventory management in all aspects. Its accessibility, along with my other apps, when out of the office is unparalleled. I find it easy to work with on a desktop or laptop; however, it could use some work on a mobile device.
    Incentivized
    Read full review
    Pros
    ManyChat
    • Collect email and phone number easily
    • provide 24/7 customer support to your customers
    • More than one ways for people to opt into your bot
    • great way to provide offers and sales to your subscribers via messenger
    • Great to build a relationship with your followers on Instagram
    Incentivized
    Read full review
    Microsoft
    • Automate the creation of bills of materials for production. We can now generate a BoM from a sales order.
    • Organization of all data pertaining to thousands of parts, assemblies, and finished goods. Engineering and purchasing have a common portal.
    • We can create sales orders from quotations instead of re-entering them (this did require some bolt-on software). Less redundant work with fewer entry errors.
    • Accounting can provide reports based on specific criteria stored in NAV. We can pull better and more detailed intelligence.
    Incentivized
    Read full review
    Cons
    ManyChat
    • Honestly, the only thing I don't like about ManyChat is their support. It seems to be almost non existent. However, that concern is negated by having a fantastic user base that helps each other out on Facebook.
    Incentivized
    Read full review
    Microsoft
    • Some functions could be a bit more user friendly, intuitive.
    • Better migration from previous ERP software (especially other Microsoft products). "Growing pains" associated with change?! Maybe.
    • A few redundancies and procedural missteps on menus and tabs can make the portal a bit crowded.
    Incentivized
    Read full review
    Likelihood to Renew
    ManyChat
    No answers on this topic
    Microsoft
    We've already decided to continue using this software. It is too expensive for us to upgrade so we made a workaround by using the virtual computer with Windows XP installed on it. We did research replacing this software, but it was a better financial decision to keep what we had instead
    Incentivized
    Read full review
    Usability
    ManyChat
    ManyChat is a great tool, provides loads of features, integrations and just saves you a whole load of time once all set up. If you aren't tech-savvy or used to how digital marketing tools work, it can appear complicated. That's how I felt initially 2 years ago, and after watching tutorials online I had a better understanding of it. This is why I rated it a 7, as it's not a tool that you can just play around with and guess how it works. There's definitely a learning curve with it so I recommend doing the free training and watching video tutorials.
    Incentivized
    Read full review
    Microsoft
    Ever since we deployed it, it has been a one-stop-shop for our organization. Everything we do has been through it, and we do not need to use other vendors to access student records, accounts receivable, procurement records, grades, transcripts, and report cards... they are all in one interface, which has been a solid plus for our organization.
    Incentivized
    Read full review
    Support Rating
    ManyChat
    There is room for improvement but frankly, we haven't had the need to request for support. Everything is pretty easy to setup and there are very useful video explanation guides and walkthroughs on ManyChat's YouTube channel. The only challenge we have had was to integrate it with Zapier, it's a bit tricky because you need to do a setup workaround first, but nothing too complicated.
    Incentivized
    Read full review
    Microsoft
    It provides one to efficiently be able to manage bookkeeping and inventory without much challenges. One can easily navigate through workflow processes while managing usages and budgets. Being able to produce reports in Word, Excel or PDF means one is able to have a working document to produce trends and graphs or produce pivot tables.
    Read full review
    Alternatives Considered
    ManyChat
    I've worked in the past with Chatfuel. However, I decided to switch to ManyChat due to a variety of reasons. Overall, ManyChat offers much more functionality out of the box (e.g., Facebook comments tool), sequence builders are much more intuitive. Also, they provide flexible pay as you go pricing plan, which is perfect for a startup like us.
    Incentivized
    Read full review
    Microsoft
    I have personally supported all of the Dynamic family of ERP systems and made the decision to concentrate on NAV as the solution of choice. From a support and development standpoint there are few if any packages that can compare. It is not uncommon for most of the companies that I support to only call me once or twice a month after the first year. This is due to the ease of tracking down problems and errors and the ability for a developer to provide the end-user with routines that automatically correct the most basic kind of error
    Incentivized
    Read full review
    Return on Investment
    ManyChat
    • For the intended application, we experienced a negative ROI due to the inconsistency in the ability to maintain the automation without incoming responses. Since it is a free service that was meant to lead to paid services organically, the inconsistencies prevented the desired outcome.
    • We did experience a higher conversion rate with basic incoming messages with questions about services or products due to the ability to have pre-created responses and direction immediately supporting the prospect.
    Incentivized
    Read full review
    Microsoft
    • Automation processing, including EDI functionality, has increased employee efficiency and prevented the need for adding additional employees.
    • Implementation of the warehouse functionality, including cycle counts, has resulted in better inventory control/less shrinkage.
    • Implementation of e-Ship and e-Receive, has resulted in greater efficiency and order accuracy.
    Incentivized
    Read full review
    ScreenShots