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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ManyChat

    Score6.5 out of 10
    N/AManyChat headquartered in San Francisco provides their chatbot building platform to deploy Facebook messenger chatbots for support and service.

    $10

    per month

    RebelMouse

    Score9.7 out of 10
    N/AN/AN/A
    Pricing
    ManyChatRebelMouse
    Editions & Modules
    500 Subscribers
    $10.00
    per month
    1,000 Subscribers
    $15.00
    per month
    2,500 Subscribers
    $25.00
    per month
    5,000 Subscribers
    $45.00
    per month
    10,000 Subscribers
    $65.00
    per month
    15,000 Subscribers
    $95.00
    per month
    20,000 Subscribers
    $125.00
    per month
    25,000 Subscribers
    $145.00
    per month
    25,001+ Subscribers
    Contact Sales
    No answers on this topic
    Offerings
    Pricing Offerings
    ManyChatRebelMouse
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    ManyChatRebelMouse
    Considered Both Products
    ManyChat
    No answer on this topic
    RebelMouse
    No answer on this topic
    Key User Insights
    Would buy again
    80%
    Would buy again
    4 Answers
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    No answers on this topic
    Implementation went as expected
    80%
    Implementation went as expected
    4 Answers
    No answers on this topic
    Best Alternatives
    ManyChatRebelMouse
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    Score7.9 out of 10
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    Score7.4 out of 10
    Medium-sized Companies
    SAP Conversational AI (discontinued)
    Score6.8 out of 10
    No answers on this topic
    Enterprises
    AWS Chatbot
    Score8.4 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ManyChatRebelMouse
    Likelihood to Recommend
    9.3
    (6 ratings)
    8.0
    (1 ratings)
    Usability
    7.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    6.0
    (4 ratings)
    -
    (0 ratings)
    User Testimonials
    ManyChatRebelMouse
    Likelihood to Recommend
    ManyChat
    I found that ManyChat is a strong tool when receiving incoming messages, being able to create a tree of potential responses based on options given to the initiator. There is also a huge potential for complex automation (as long as the environment required by Facebook in order to send outgoing messages is maintained).
    Incentivized
    Read full review
    RebelMouse
    If you have a lot of clients whom have a strong social media presence, then RebelMouse would be a good option for you. It helps streamline all of your social media posts, so that everyone can be on the same page. Pretty cool stuff. It's even good for your own company (we played with it for a while). I would highly recommend anybody looking to create consistency in their social media campaigns to use RebelMouse
    Incentivized
    Read full review
    Pros
    ManyChat
    • Collect email and phone number easily
    • provide 24/7 customer support to your customers
    • More than one ways for people to opt into your bot
    • great way to provide offers and sales to your subscribers via messenger
    • Great to build a relationship with your followers on Instagram
    Incentivized
    Read full review
    RebelMouse
    • RebelMouse is actually open to almost any concept of building your layout. They offer a number of templates as well as the ability to use your own custom layout. Since I'm picky with that kind of stuff, that really appeals to me.
    • Hosting is super simple. Like, it's as simple as signing up and creating as many sites as you would like with unlimited bandwidth and either a custom URL – which is something I really appreciate.
    • The platform was built for marketing, It takes all these different approaches of reaching people and makes them easier to use simultaneously all in one feed. Super cool stuff.
    Incentivized
    Read full review
    Cons
    ManyChat
    • Honestly, the only thing I don't like about ManyChat is their support. It seems to be almost non existent. However, that concern is negated by having a fantastic user base that helps each other out on Facebook.
    Incentivized
    Read full review
    RebelMouse
    • Initially setting up automation is confusing, and not easily explained through their site – especially if you want to streamline everything in your feed. In a nutshell they need to walk you through some things when you're starting up, and they just don't do that.
    • There's a lack of intuitive design that can also be confusing to people just starting out. Took me a while to shift through some tabs before I found my footing in the program – and i'm fairly tech savvy!
    • The company's website isn't exactly intuitive, and can turn away customers. Some people in my work have even visited the site and walked away from it actually confused as to what the service provides. Poor user interface on that part.
    Incentivized
    Read full review
    Usability
    ManyChat
    ManyChat is a great tool, provides loads of features, integrations and just saves you a whole load of time once all set up. If you aren't tech-savvy or used to how digital marketing tools work, it can appear complicated. That's how I felt initially 2 years ago, and after watching tutorials online I had a better understanding of it. This is why I rated it a 7, as it's not a tool that you can just play around with and guess how it works. There's definitely a learning curve with it so I recommend doing the free training and watching video tutorials.
    Incentivized
    Read full review
    RebelMouse
    No answers on this topic
    Support Rating
    ManyChat
    There is room for improvement but frankly, we haven't had the need to request for support. Everything is pretty easy to setup and there are very useful video explanation guides and walkthroughs on ManyChat's YouTube channel. The only challenge we have had was to integrate it with Zapier, it's a bit tricky because you need to do a setup workaround first, but nothing too complicated.
    Incentivized
    Read full review
    RebelMouse
    No answers on this topic
    Alternatives Considered
    ManyChat
    I've worked in the past with Chatfuel. However, I decided to switch to ManyChat due to a variety of reasons. Overall, ManyChat offers much more functionality out of the box (e.g., Facebook comments tool), sequence builders are much more intuitive. Also, they provide flexible pay as you go pricing plan, which is perfect for a startup like us.
    Incentivized
    Read full review
    RebelMouse
    There's really not a program like RebelMouse, at least not in my experience. This program has helped us immensely with our social media presence (as I've been praising in this review). I would highly recommend it. If there's a better program out there, I have yet to hear about it
    Incentivized
    Read full review
    Return on Investment
    ManyChat
    • For the intended application, we experienced a negative ROI due to the inconsistency in the ability to maintain the automation without incoming responses. Since it is a free service that was meant to lead to paid services organically, the inconsistencies prevented the desired outcome.
    • We did experience a higher conversion rate with basic incoming messages with questions about services or products due to the ability to have pre-created responses and direction immediately supporting the prospect.
    Incentivized
    Read full review
    RebelMouse
    • It's helped us stay consistent with our social media branding – which in return, creates buzz on the internet for us
    • It has expanded our capabilities with our social media manager, now we can improve on our analytics
    • It has streamlined our workload, which makes things a TON easier on our social media manager, because everything's in one place.
    Incentivized
    Read full review
    ScreenShots