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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ManyChat

    Score6.5 out of 10
    N/AManyChat headquartered in San Francisco provides their chatbot building platform to deploy Facebook messenger chatbots for support and service.

    $10

    per month

    SAP NW Identity Management

    Score7.8 out of 10
    N/ASAP NetWeaver Identity Management is the software acquired by SAP from MaXware for identity management (IdM).N/A
    Pricing
    ManyChatSAP NW Identity Management
    Editions & Modules
    500 Subscribers
    $10.00
    per month
    1,000 Subscribers
    $15.00
    per month
    2,500 Subscribers
    $25.00
    per month
    5,000 Subscribers
    $45.00
    per month
    10,000 Subscribers
    $65.00
    per month
    15,000 Subscribers
    $95.00
    per month
    20,000 Subscribers
    $125.00
    per month
    25,000 Subscribers
    $145.00
    per month
    25,001+ Subscribers
    Contact Sales
    No answers on this topic
    Offerings
    Pricing Offerings
    ManyChatSAP NW Identity Management
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    ManyChatSAP NW Identity Management
    Considered Both Products
    ManyChat
    No answer on this topic
    SAP
    No answer on this topic
    Key User Insights
    Would buy again
    80%
    Would buy again
    4 Answers
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    No answers on this topic
    Implementation went as expected
    80%
    Implementation went as expected
    4 Answers
    No answers on this topic
    Features
    ManyChatSAP NW Identity Management
    Identity Management
    Comparison of Identity Management features of ManyChat and SAP Identity Management
    Feature
    ManyChat
    -
    Ratings
    SAP Identity Management
    7.1
    2 Ratings
    14% below category average
    ID-Management Access Control00 Ratings8.02 Ratings
    ID Management Single-Sign On (SSO)00 Ratings8.02 Ratings
    Multi-Factor Authentication00 Ratings6.02 Ratings
    Password Management00 Ratings10.02 Ratings
    Account Provisioning and De-provisioning00 Ratings10.02 Ratings
    ID Management Workflow Automation00 Ratings5.02 Ratings
    ID Risk Management00 Ratings3.02 Ratings
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    ManyChatSAP NW Identity Management
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    Medium-sized Companies
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    Score6.8 out of 10
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    Score9.4 out of 10
    Enterprises
    AWS Chatbot
    Score8.4 out of 10
    RSA Access Manager (Discontinued)
    Score10 out of 10
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    User Ratings
    ManyChatSAP NW Identity Management
    Likelihood to Recommend
    9.3
    (6 ratings)
    6.0
    (2 ratings)
    Usability
    7.0
    (1 ratings)
    7.0
    (1 ratings)
    Support Rating
    6.0
    (4 ratings)
    5.0
    (2 ratings)
    User Testimonials
    ManyChatSAP NW Identity Management
    Likelihood to Recommend
    ManyChat
    I found that ManyChat is a strong tool when receiving incoming messages, being able to create a tree of potential responses based on options given to the initiator. There is also a huge potential for complex automation (as long as the environment required by Facebook in order to send outgoing messages is maintained).
    Incentivized
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    SAP
    SAP Identity Management manages organization identities centrally with a great amount of flexibility and efficiency. Compared to the conventional SAP solution of central user administration (CUA), SAP IDM (version 7.2/8.0) delivers a great number of benefits like: 1. Availability of connectors for non-SAP application identity management,
    2. Modular/granular access management in the form of context-based business role definition.
    3. It can be integrated with the SAP HR system for making entire user identity management automatic.
    Incentivized
    Read full review
    Pros
    ManyChat
    • Collect email and phone number easily
    • provide 24/7 customer support to your customers
    • More than one ways for people to opt into your bot
    • great way to provide offers and sales to your subscribers via messenger
    • Great to build a relationship with your followers on Instagram
    Incentivized
    Read full review
    SAP
    • In my previous organization, to achieve the granularity of access based on organization restrictions, we implemented enabler role-based security roles. Provisioning the enabler roles through the SAP GRC was a great challenge (realistically improbable). Here came the SAP IDM to our rescue. It has a peculiar feature of context-based business role provisioning feature.
    • Customized context & its association with security roles & user HR attributes, give us unique ability to achieve granularity of access provisioning.
    • SAP IDM integrates with the SAP HR system and identity management becomes automatic.
    Incentivized
    Read full review
    Cons
    ManyChat
    • Honestly, the only thing I don't like about ManyChat is their support. It seems to be almost non existent. However, that concern is negated by having a fantastic user base that helps each other out on Facebook.
    Incentivized
    Read full review
    SAP
    • SAP Identity management should come up with connectors for almost all not SAP applications, which will enable the use of SAP IDM as a one-stop solution for organizations' identity management.
    Incentivized
    Read full review
    Usability
    ManyChat
    ManyChat is a great tool, provides loads of features, integrations and just saves you a whole load of time once all set up. If you aren't tech-savvy or used to how digital marketing tools work, it can appear complicated. That's how I felt initially 2 years ago, and after watching tutorials online I had a better understanding of it. This is why I rated it a 7, as it's not a tool that you can just play around with and guess how it works. There's definitely a learning curve with it so I recommend doing the free training and watching video tutorials.
    Incentivized
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    SAP
    Overall it's a easy to use tool. But lacks proper debuging capabilities when errors occur.
    Incentivized
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    Support Rating
    ManyChat
    There is room for improvement but frankly, we haven't had the need to request for support. Everything is pretty easy to setup and there are very useful video explanation guides and walkthroughs on ManyChat's YouTube channel. The only challenge we have had was to integrate it with Zapier, it's a bit tricky because you need to do a setup workaround first, but nothing too complicated.
    Incentivized
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    SAP
    The support is not consistent and takes a long time to find solutions.
    Incentivized
    Read full review
    Alternatives Considered
    ManyChat
    I've worked in the past with Chatfuel. However, I decided to switch to ManyChat due to a variety of reasons. Overall, ManyChat offers much more functionality out of the box (e.g., Facebook comments tool), sequence builders are much more intuitive. Also, they provide flexible pay as you go pricing plan, which is perfect for a startup like us.
    Incentivized
    Read full review
    SAP
    I feel that SAP Identity Management is easier to use.
    Incentivized
    Read full review
    Return on Investment
    ManyChat
    • For the intended application, we experienced a negative ROI due to the inconsistency in the ability to maintain the automation without incoming responses. Since it is a free service that was meant to lead to paid services organically, the inconsistencies prevented the desired outcome.
    • We did experience a higher conversion rate with basic incoming messages with questions about services or products due to the ability to have pre-created responses and direction immediately supporting the prospect.
    Incentivized
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    SAP
    • SAP IDM has the huge potential to minimize risks arising out of disorganized identity management within an organization. As all identities are managed centrally, there is very little room for manipulation of an identity.
    • As this solution has the ability to integrate with SAP GRC, risk analysis becomes mandatory before any access provisioning takes place.
    • As the solution is automatic, hiring to employee exits is managed with a minimal margin of error.
    Incentivized
    Read full review
    ScreenShots