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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    MaritzCX

    Score7 out of 10
    N/AN/AN/A

    Sogolytics

    Score9 out of 10
    N/ASogolytics (formerly SoGoSurvey) is an online survey software solution that helps users create surveys quickly. The free package includes basic features for building surveys and the paid package includes advanced features.N/A
    Pricing
    MaritzCXSogolytics
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    MaritzCXSogolytics
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    MaritzCXSogolytics
    Considered Both Products
    MaritzCX
    No answer on this topic
    Sogolytics
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    27 Answers
    Delivers good value for the price
    No answers on this topic
    96%
    Delivers good value for the price
    22 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    27 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    96%
    Lived up to sales and marketing promises
    23 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    25 Answers
    Features
    MaritzCXSogolytics
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of MaritzCX and Sogolytics
    Feature
    MaritzCX
    6.0
    1 Ratings
    29% below category average
    Sogolytics
    -
    Ratings
    Survey templates7.01 Ratings00 Ratings
    Themes6.01 Ratings00 Ratings
    Custom logo/branding5.01 Ratings00 Ratings
    Survey Content
    Comparison of Survey Content features of MaritzCX and Sogolytics
    Feature
    MaritzCX
    8.0
    1 Ratings
    6% below category average
    Sogolytics
    -
    Ratings
    Changes to live survey6.01 Ratings00 Ratings
    Question design help9.01 Ratings00 Ratings
    Multiple question types9.01 Ratings00 Ratings
    Survey Logic
    Comparison of Survey Logic features of MaritzCX and Sogolytics
    Feature
    MaritzCX
    7.0
    1 Ratings
    18% below category average
    Sogolytics
    -
    Ratings
    Survey logic flexibility7.01 Ratings00 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of MaritzCX and Sogolytics
    Feature
    MaritzCX
    6.8
    1 Ratings
    18% below category average
    Sogolytics
    -
    Ratings
    Response tracking8.01 Ratings00 Ratings
    Data export5.01 Ratings00 Ratings
    Standard reports8.01 Ratings00 Ratings
    Custom reports5.01 Ratings00 Ratings
    Analytics8.01 Ratings00 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of MaritzCX and Sogolytics
    Feature
    MaritzCX
    7.0
    1 Ratings
    21% below category average
    Sogolytics
    -
    Ratings
    Access controls5.01 Ratings00 Ratings
    Compliance9.01 Ratings00 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of MaritzCX and Sogolytics
    Feature
    MaritzCX
    5.0
    1 Ratings
    47% below category average
    Sogolytics
    -
    Ratings
    Respondent restrictions5.01 Ratings00 Ratings
    Best Alternatives
    MaritzCXSogolytics
    Small Businesses
    Jotform
    Score8.5 out of 10
    MindTouch
    Score7 out of 10
    Medium-sized Companies
    Qualaroo
    Score7 out of 10
    PG Forsta HX Platform
    Score9.5 out of 10
    Enterprises
    QuestionPro
    Score9.2 out of 10
    Medallia
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    MaritzCXSogolytics
    Likelihood to Recommend
    8.0
    (1 ratings)
    9.0
    (36 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.1
    (4 ratings)
    Usability
    -
    (0 ratings)
    8.9
    (22 ratings)
    Support Rating
    -
    (0 ratings)
    9.0
    (18 ratings)
    User Testimonials
    MaritzCXSogolytics
    Likelihood to Recommend
    MaritzCX
    I think MaritzCX was a great option for internal and external surveys. I used it for feedback from clients who attended events. It gave me a clean report to show executive leadership about anything from venue, parking, food, and entertainment. It worked for event registration to save money using only one software. I used it for clients to sign up for events. Less of a clean report but works.
    Incentivized
    Read full review
    Sogolytics
    I think if you are surveying often to gather data, Sogolytics is a great product. If you are not seeking in-depth data, there are certainly more affordable options. As a non-profit, we find this to be a great tool for in-depth data and easy-to-use reports. The report feature is our main draw to this product; it is visually appealing, easy to share, and translates.
    Read full review
    Pros
    MaritzCX
    • Easy to use format (not HTML coding knowledge required)
    • Detailed reports
    • Ability to save and re-use same themes and surveys
    Incentivized
    Read full review
    Sogolytics
    • Easy to use - easy to create surveys, send to participants and review the results
    • The library of ready to use templates is so helpful!
    • The large variety of question types helps to keep the survey interesting for the participant.
    • The "smart" question logic is amazing. I love having a follow up question appear depending on how the participant answers a previous question.
    Read full review
    Cons
    MaritzCX
    • Ability to customize look of survey limited
    • Some reports in CSV were a mess to fix up
    • Support seemed limited
    Incentivized
    Read full review
    Sogolytics
    • Providing users the ability to follow along a specific question example (eg. placeholder text in questions that users can see what the answer might look like)
    • Better media management and implementation (eg. placing images/videos/gifs/etc. as standalone assets in the survey)
    • Making the images added into a survey responsive to the screen they are being viewed on (eg. any images added to a survey do not adjust to the size of the screen, consequently showing up very small on mobile/tablet view)
    • Exporting the survey to Word looks horrible - we'd love if the survey could be exported the way it looks when live into a similar-looking Word document or template
    Read full review
    Likelihood to Renew
    MaritzCX
    No answers on this topic
    Sogolytics
    Will definitely use the software again as soon as we need another survey to be conducted.
    Incentivized
    Read full review
    Usability
    MaritzCX
    No answers on this topic
    Sogolytics
    Everything on the platform is laid out logically and in a manner that even our less technical administrators can go onto the system and create/manage any surveys or feedback questionnaires. The options for distribution of these surveys are also simple and straight forward with all available choices showing. Our users don't need to know the ins and outs of the system to be able to use it.
    Read full review
    Support Rating
    MaritzCX
    No answers on this topic
    Sogolytics
    I had an issue whereby I used a free trial that ended, locking me out of my account. I contacted their customer service to help with this issue, which they resolved in under half an hour. I was extremely impressed with their speed and quality of service, which led me to filling out this review!
    Read full review
    Alternatives Considered
    MaritzCX
    MaritzCX was actually to only survey software I have used. No comparison to describe in this section
    Incentivized
    Read full review
    Sogolytics
    In summary, Sogolytics has proven to be the perfect fit for our pre and post-test assessments. Its seamless integration, efficient data collection, and powerful reporting capabilities have significantly improved our ability to track and communicate the impact of our programs. We highly recommend Sogolytics to organizations looking for a reliable and user-friendly data management solution.
    Read full review
    Return on Investment
    MaritzCX
    • Saved our department from needing to purchase additional event software
    • I was not responsible for actual purchase of MaritzCX
    Incentivized
    Read full review
    Sogolytics
    • Members were very appreciative of the survey requesting their input on Capital Projects. Too many time, 1 - 2 staff members or Board members make decisions for the entire membership, which is not always the best approach.
    • Hoping for actionable areas to improve once the results of the Membership Satisfaction survey completes.
    Incentivized
    Read full review
    ScreenShots

    Sogolytics Screenshots

    Screenshot of Survey Design: Survey design with SoGoSurvey is quick, easy, and intuitive. To add comments or one of more than 25 question types, simply drag and drop from the left menu.Screenshot of Survey Distribution: SoGoSurvey provides multiple avenues for expanding survey outreach while maintaining the integrity of data. The most popular distribution options include email, web posting, and social media platforms.Screenshot of Reports: SoGoSurvey’s customers rave about the versatility of its reports and variety of data analysis options. Reports are easy to run and offer many customization features so you can crunch a few numbers quickly or prepare for a polished presentation.Screenshot of Surveys: The variety of options for survey design is expansive, including (clockwise, from upper right): themed templates, funky quiz options, inclusion of your organization’s logo (ipad display featured), and basic, professional designs.Screenshot of Customer Experience DashboardScreenshot of Customer Experience Survey Bank