SoGoSurvey is a robust piece of software unlike any other
March 05, 2020

SoGoSurvey is a robust piece of software unlike any other

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with SoGoSurvey

We use SoGoSurvey for all forms of assessment and survey implementation. This includes surveys and assessments geared around skills assessment, behaviour change, and information gathering/intake. We recently have started to use SoGoSurvey for workbook-style information gathering, to help users work through a process of planning their personal and business goals. As we are also interested in quality analysis of the data collected, SogoSurvey allows us to implement high-quality data analysis with the assurance that all of our data is secure in the process.
  • Survey redirects to other surveys/external tools
  • Survey branching
  • A variety of question options to gather intended data
  • Providing users the ability to follow along a specific question example (eg. placeholder text in questions that users can see what the answer might look like)
  • Better media management and implementation (eg. placing images/videos/gifs/etc. as standalone assets in the survey)
  • Making the images added into a survey responsive to the screen they are being viewed on (eg. any images added to a survey do not adjust to the size of the screen, consequently showing up very small on mobile/tablet view)
  • Exporting the survey to Word looks horrible - we'd love if the survey could be exported the way it looks when live into a similar-looking Word document or template
  • High ROI with reporting capabilities
  • Strengthens employee engagement with our customers
  • Allows us to gather all sorts of data due to the question types
SoGoSurvey stacks up against these other two products with its diverse set of reporting/analytics options, question types, and overall workflow. The ability to track a user's score in the Assessments is highly useful for our team, and not possible on other platforms. We selected SoGoSurvey because their customer service is top-notch and they are incredibly attentive to our needs.
  • Employee Surveys
  • Customer Surveys
SoGoSurvey is more robust than any other survey software I have used. Comparing it to SurveyMonkey and other similar tools is not possible because it is such a robust tool. Where it falls short is on multi-media management, where a user might want to insert an image, video, gif, etc. into the survey.