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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Sogolytics

    Score9 out of 10
    N/ASogolytics (formerly SoGoSurvey) is an online survey software solution that helps users create surveys quickly. The free package includes basic features for building surveys and the paid package includes advanced features.N/A
    Pricing
    Sogolytics
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    Sogolytics
    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Yes
    Entry-level Setup FeeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Sogolytics
    Considered Both Products
    Sogolytics
    Chose Sogolytics
    More professional, more powerful, more customizable
    Incentivized
    Chose Sogolytics
    I have not used any other products that compare to the quality of Sogolytics. Google Forms is a great free option, but data is not available in as in-depth a report as Sogolytics offers. Additionally, Sogolytics produces much more professional-looking and visually appealing …
    Incentivized
    Chose Sogolytics
    In summary, Sogolytics has proven to be the perfect fit for our pre and post-test assessments. Its seamless integration, efficient data collection, and powerful reporting capabilities have significantly improved our ability to track and communicate the impact of our programs. …
    Incentivized
    Chose Sogolytics
    Sogolytics is better than google forms because it has more options and keeps better anonymity.
    Incentivized
    Chose Sogolytics
    in my opinion tools such as SoGoSurvey are perfect, especially for students and researchers in small institutions that cannot afford the prices of other platforms such as Qualtrics. SoGoSurvey is much more accessible in terms of prices and offers free advanced or super …
    Incentivized
    Chose Sogolytics
    When we were looking for a replacement for SurveyMonkey due to not being able to carry out a specific type of questionnaire without being on a higher level package we discovered SoGoSurvey who were able to provide these features without any additional costs. SoGoSurvey was the …
    Incentivized
    Chose Sogolytics
    SoGoSurvey is better than their opponent since they provide better support and it’s a lot easier to use.
    Incentivized
    Chose Sogolytics
    Look and feel and support were much better.
    Incentivized
    Chose Sogolytics
    I like Sogolytics for its ease of use.
    Incentivized
    Chose Sogolytics
    SurveyMonkey allowed our team to design a complete survey, before asking us to pay a subscription price after this had been finished. This wasted our time and felt like a trick, making us invest time and energy in designing something that would be wasted unless you gave them …
    Incentivized
    Chose Sogolytics
    I've used several other survey tools, but for this specific case, I needed a somewhat more sophisticated tool for a specific and larger customer survey with several options. Also the survey needed to be company branded so customers really felt it came from us.
    Incentivized
    Chose Sogolytics
    We ultimately went with SoGoSurvey because of its user friendly functionality, robust reporting with customizable graphs and charts, including the word cloud feature and the template library. I also found that the other products we considered were so much more robust than we …
    Incentivized
    Chose Sogolytics
    We've used SurveyGizmo and SurveyMonkey in the past. In terms of functionality, they all do the trick. But, in terms of pricing and customer service, there is no comparison. SoGoSurvey has far exceeded our expectations. As a pre-revenue startup they really went above and beyond …
    Incentivized
    Chose Sogolytics
    • Easier to use.
    • More contemporary look and feel.
    • Excellent customer service.
    Incentivized
    Chose Sogolytics
    We previously used another survey product that had limited functionality. When we were looking for a change we evaluated two other companies and SoGo stood out the most.
    Incentivized
    Chose Sogolytics
    They are very similar products but in the end SoGo's customer service won out. They were so helpful and attentive and we didn't go through multiple layers of people in the Sales process.
    Incentivized
    Chose Sogolytics
    SoGoSurvey provided more functionality and better reporting survey metrics for a good pricepoint.
    Incentivized
    Chose Sogolytics
    The three of them have many similarities, Qualtrics seemed more robust but it felt overwhelming for my needs. Once the SurveyMonkey trial period expired, we were unable to print or access any of the work we have done; this wasn't an issue with SoGo. SoGo customer service …
    Incentivized
    Chose Sogolytics
    I evaluated several different products, including SurveyMonkey. SoGoSurvey appeared to have the most features at the best value. Unfortunately, the "free" service didn't satisfy our needs and we had to upgrade during the first survey. I found SurveyMonkey and SoGoSurvey to …
    Incentivized
    Chose Sogolytics
    SoGoSurvey offered the best value for money mix of features compared to other products that I have investigated. However, recent price increases has undermined this.
    Incentivized
    Chose Sogolytics
    SoGoSurvey was more flexible in my opinion compared to the other survey company's I looked at. It had a monthly price option that allowed for the type of logic we needed in our questions. It had great reports, a simple user interface, and tons of helpful tools and question …
    Incentivized
    Chose Sogolytics
    It is user-friendly. It allows for a variety of different scenarios.
    Incentivized
    Chose Sogolytics
    Qualtrics and Google Forms both are ok but do not have the same functionality as SoGoSurvey, I would not use Google Forms because of serious shortcomings on question types and data analysis and I would prefer to use Sogo over Qualitics for the functionality boost, Qualtrics has …
    Incentivized
    Chose Sogolytics
    SoGoSurvey stacks up against these other two products with its diverse set of reporting/analytics options, question types, and overall workflow. The ability to track a user's score in the Assessments is highly useful for our team, and not possible on other platforms. We …
    Incentivized
    Key User Insights
    Would buy again
    100%
    Would buy again
    27 Answers
    Delivers good value for the price
    96%
    Delivers good value for the price
    22 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    27 Answers
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    23 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    25 Answers
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    Sogolytics
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    User Ratings
    Sogolytics
    Likelihood to Recommend
    9.0
    (36 ratings)
    Likelihood to Renew
    9.1
    (4 ratings)
    Usability
    8.9
    (22 ratings)
    Support Rating
    9.0
    (18 ratings)
    User Testimonials
    Sogolytics
    Likelihood to Recommend
    Sogolytics
    I think if you are surveying often to gather data, Sogolytics is a great product. If you are not seeking in-depth data, there are certainly more affordable options. As a non-profit, we find this to be a great tool for in-depth data and easy-to-use reports. The report feature is our main draw to this product; it is visually appealing, easy to share, and translates.
    Read full review
    Pros
    Sogolytics
    • Easy to use - easy to create surveys, send to participants and review the results
    • The library of ready to use templates is so helpful!
    • The large variety of question types helps to keep the survey interesting for the participant.
    • The "smart" question logic is amazing. I love having a follow up question appear depending on how the participant answers a previous question.
    Read full review
    Cons
    Sogolytics
    • Providing users the ability to follow along a specific question example (eg. placeholder text in questions that users can see what the answer might look like)
    • Better media management and implementation (eg. placing images/videos/gifs/etc. as standalone assets in the survey)
    • Making the images added into a survey responsive to the screen they are being viewed on (eg. any images added to a survey do not adjust to the size of the screen, consequently showing up very small on mobile/tablet view)
    • Exporting the survey to Word looks horrible - we'd love if the survey could be exported the way it looks when live into a similar-looking Word document or template
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    Likelihood to Renew
    Sogolytics
    Will definitely use the software again as soon as we need another survey to be conducted.
    Incentivized
    Read full review
    Usability
    Sogolytics
    Everything on the platform is laid out logically and in a manner that even our less technical administrators can go onto the system and create/manage any surveys or feedback questionnaires. The options for distribution of these surveys are also simple and straight forward with all available choices showing. Our users don't need to know the ins and outs of the system to be able to use it.
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    Support Rating
    Sogolytics
    I had an issue whereby I used a free trial that ended, locking me out of my account. I contacted their customer service to help with this issue, which they resolved in under half an hour. I was extremely impressed with their speed and quality of service, which led me to filling out this review!
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    Alternatives Considered
    Sogolytics
    In summary, Sogolytics has proven to be the perfect fit for our pre and post-test assessments. Its seamless integration, efficient data collection, and powerful reporting capabilities have significantly improved our ability to track and communicate the impact of our programs. We highly recommend Sogolytics to organizations looking for a reliable and user-friendly data management solution.
    Read full review
    Return on Investment
    Sogolytics
    • Members were very appreciative of the survey requesting their input on Capital Projects. Too many time, 1 - 2 staff members or Board members make decisions for the entire membership, which is not always the best approach.
    • Hoping for actionable areas to improve once the results of the Membership Satisfaction survey completes.
    Incentivized
    Read full review
    ScreenShots

    Sogolytics Screenshots

    Screenshot of Survey Design: Survey design with SoGoSurvey is quick, easy, and intuitive. To add comments or one of more than 25 question types, simply drag and drop from the left menu.Screenshot of Survey Distribution: SoGoSurvey provides multiple avenues for expanding survey outreach while maintaining the integrity of data. The most popular distribution options include email, web posting, and social media platforms.Screenshot of Reports: SoGoSurvey’s customers rave about the versatility of its reports and variety of data analysis options. Reports are easy to run and offer many customization features so you can crunch a few numbers quickly or prepare for a polished presentation.Screenshot of Surveys: The variety of options for survey design is expansive, including (clockwise, from upper right): themed templates, funky quiz options, inclusion of your organization’s logo (ipad display featured), and basic, professional designs.Screenshot of Customer Experience DashboardScreenshot of Customer Experience Survey Bank