TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Markup Hero

    Score9 out of 10
    Small Businesses (1-50 employees)
    Screenshot, Annotate & Share Markup Hero is an annotation and screenshot tool designed to allow users to capture ideas, communicate clearly, and save time. Features Include: Screenshots Desktop app for Mac, Windows & Linux Works on any device including mobile Chrome extension Annotate screenshots, PDF's, images and URL's Always editable - annotations do not flatten permanently Arrow, text, rectangle, oval,…

    $5

    all features, unlimited markups, unlimited storage, unlimited bandwidth

    Snagit

    Score9.7 out of 10
    N/ASnagit is screen capture and recording software from TechSmith, that lets users capture the screen and camera, add additional context, and share images, GIFs, or videos across preferred platforms.

    $39

    per year per user

    Pricing
    Markup HeroSnagit
    Editions & Modules
    Superhero
    $5/month
    all features, unlimited markups, unlimited storage, unlimited bandwidth
    Hero
    FREE
    10 markups per month, 3 days editing history
    No answers on this topic
    Offerings
    Pricing Offerings
    Markup HeroSnagit
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—One-time license cost One license per user - install on 2 machines, for work and home use Compatible with Windows and MacOS Optional Maintenance renewal - first year included FREE Upgrade to the next version Phone, chat and email support Access to Snagit Certification with 20+ exclusive how-to videos Enhanced Screencast integration to share content, plus the newest starter Assets for Snagit
    More Pricing Information
    Community Pulse
    Markup HeroSnagit
    Considered Both Products
    Markup Hero
    Chose Markup Hero
    Snagit is more powerful in some respects, but it's just overwhelming. I have Snagit too, but I only need the extra features like (unlimited colors, 50 different arrow shapes, etc.) like 1% of the time. I'd rather have simplicity and speed.

    Droplr was a good tool, but they …
    Incentivized
    TechSmith
    Chose Snagit
    Snagit can be a bit more expensive than some of the opensource options (some of which are free and effective), but I think its value comes from the fact that no matter your level of tech-savviness, Snagit remains an out of the box solution that is ready to go on Day 1. That, …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    96%
    Would buy again
    51 Answers
    Delivers good value for the price
    No answers on this topic
    98%
    Delivers good value for the price
    49 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    53 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    98%
    Lived up to sales and marketing promises
    40 Answers
    Implementation went as expected
    No answers on this topic
    98%
    Implementation went as expected
    43 Answers
    Best Alternatives
    Markup HeroSnagit
    Small Businesses
    Sendspark
    Score10 out of 10
    Sendspark
    Score10 out of 10
    Medium-sized Companies
    Snagit
    Score9.7 out of 10
    Atlassian Loom
    Score9.4 out of 10
    Enterprises
    Snagit
    Score9.7 out of 10
    Camtasia
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Markup HeroSnagit
    Likelihood to Recommend
    9.6
    (2 ratings)
    8.9
    (97 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.4
    (2 ratings)
    Usability
    -
    (0 ratings)
    7.5
    (4 ratings)
    Support Rating
    -
    (0 ratings)
    9.0
    (14 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Markup HeroSnagit
    Likelihood to Recommend
    Markup Hero
    For us, it's sending real estate setup sheets with multiple properties and lots of comments and feedback. It's great for quick feedback and shares. If I need to make a custom graphic tho its not quite powerful enough as Photoshop or other tools. The former is about 90% of my use cases, the latter only 10% so it's still worth it. But I can see they are adding more and more design oriented features so I suspect I won't need Photoshop much longer.
    Read full review
    TechSmith
    I have recommended Snagit several times. Discussion of screenshot programs is not something that often arises often, in my work environment. When such a situation does arise, I make it clear that Snagit is my go-to solution for anything related to screenshot capture. It opens the captured image directly into an editor window for quick and easy manipulation.
    Incentivized
    Read full review
    Pros
    Markup Hero
    • Quickly adding annotations
    • Sharing links to screenshots or marked up PDFs
    • Always editable and accessible from any device
    Read full review
    TechSmith
    • Being able to take screen captures quickly and with just a keystroke is a prime feature. I took several screenshots just yesterday to show folks, which saved me from taking the time to meet with [...] everyone.
    • Obviously recording and sharing video is Snagit's strength. It does this as well as any product I have used. It is not an editor but there are a lot of capture features that cover just about any situation.
    • One great feature that Snagit has is the ability to pull text from a capture. We don't use this a lot but when it is needed it is a huge time saver.
    • The settings and tools within Snagit are intuitive and easy to find.
    Incentivized
    Read full review
    Cons
    Markup Hero
    • Teams is basic right now; looking forward to more permissions and team folders
    • Love the insert image, but would like to be able to make my own library of images
    • Needs rotate when uploading from my iPhone - they're sideways right now
    Read full review
    TechSmith
    • Image merge - I wish there was an easier way to merge two images in one.
    • Scrolling capture - even though this is one thing I love, sometimes the text gets wonky when I use this feature.
    • The shortcut - this feature feels super unnecessary. And it can be annoying when every time I move my mouse to the right of the screen it pops up.
    Incentivized
    Read full review
    Likelihood to Renew
    Markup Hero
    No answers on this topic
    TechSmith
    I think that the tool is excellent for what it is being used for. I particuarly like the ability to capture content from the screen whilst using the scroll wheel on my mouse. It is very annoying when your try to capture something with grab and you can't scroll which leads to multiple images
    Incentivized
    Read full review
    Usability
    Markup Hero
    No answers on this topic
    TechSmith
    It's button centric for easy access to every feature. Everything allows undo! It works like any other standard Windows application. Everyone can be a professional without having to select every feature yourself by using the built in styles with just one click of a button in most cases. Every button is clearly labeled too.
    Incentivized
    Read full review
    Support Rating
    Markup Hero
    No answers on this topic
    TechSmith
    I've actually never had to contact support as the tool is easy to use. One aspect is that they upgrade and send email notifications of the upgrades. They don't charge extra for upgrades and their enhancements fall in line with the way we use the tool. We haven't had to submit any upgrade requests as the tool already does what we need it to do.
    Incentivized
    Read full review
    Implementation Rating
    Markup Hero
    No answers on this topic
    TechSmith
    It's a simple next next finish install. The SnagIt Library in the user profile should probably be backed up to make sure they have access to their old screen captures. We frequently will go back to previous captures and add context bubbles etc. when software changes to show the "old" vs "new". Also, go to SnagIt's website and download the additional Stamp Sets for the user. These are terrific. I wish there was one download to get them all, but you have to download and install them one set at a time. It's worth it - especially for training how-to's.
    Incentivized
    Read full review
    Alternatives Considered
    Markup Hero
    Markup Hero stands out because it is truly web based and supports PDFs (among a host of other file types). The annotation tools are significantly smoother and always editable. I don't know of any other products that provide a web experience that allows for edits at anytime. Plus the team is clearly working hard to iterate the product and regularly delivering new features.
    Read full review
    TechSmith
    Windows free snipping tool - Con: had to save each screen shot before I could take another screen shot and couldn't draw nice circles/rectangles around the area of the screen shot to bring attention. Chrome plugin options - Con: editing tools were lacking.
    Incentivized
    Read full review
    Return on Investment
    Markup Hero
    • Productivity - Save at least 30 mins per day per employee
    • Organization - No more hunting through emails finding content I sent to someone
    • Communication - My clients better understand our suggested properties when I add annotations.
    Read full review
    TechSmith
    • Snagit isn't a very expensive product in general so it has been a huge ROI for us
    • It saves me countless amounts of time each day
    • I'm able to share instructions much easier and allows for more time spent on other tasks
    Incentivized
    Read full review
    ScreenShots

    Markup Hero Screenshots

    Screenshot of Annotate and markup just about anything from almost anywhere.Screenshot of Always editable, saved in your history, set permissions and share with a click.Screenshot of Keep track with tags and never lose a past markup.Screenshot of Upload images, PDF's, website URL's, Google Docs and annotate away!Screenshot of Tons of annotation tools like arrows, text, blur, crop, highlight and more.Screenshot of Super simple user interface that you'll love coming back to again and again.