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MasterControl Quality Excellence vs. SAP Integrated Product Development

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    MasterControl Quality Excellence

    Score8.4 out of 10
    N/AMasterControl Quality Excellence is a Quality Management System (QMS) for the life sciences. It enables life-sciences companies to enable flexible quality event management, simplified document management, and automated training management that work together to close the loop on quality.

    $25,000

    per year

    SAP Integrated Product Development

    Score9 out of 10
    N/ASAP Integrated Product Development is a product lifecycle management solution used to define, develop, and deliver innovative and sustainable products faster by connecting insights, processes, and people.N/A
    Pricing
    MasterControl Quality ExcellenceSAP Integrated Product Development
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    MasterControl Quality ExcellenceSAP Integrated Product Development
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    MasterControl Quality ExcellenceSAP Integrated Product Development
    Considered Both Products
    MasterControl
    No answer on this topic
    SAP
    No answer on this topic
    Key User Insights
    Would buy again
    96%
    Would buy again
    158 Answers
    94%
    Would buy again
    15 Answers
    Delivers good value for the price
    95%
    Delivers good value for the price
    123 Answers
    93%
    Delivers good value for the price
    14 Answers
    Happy with the feature set
    96%
    Happy with the feature set
    157 Answers
    94%
    Happy with the feature set
    15 Answers
    Lived up to sales and marketing promises
    90%
    Lived up to sales and marketing promises
    72 Answers
    89%
    Lived up to sales and marketing promises
    8 Answers
    Implementation went as expected
    75%
    Implementation went as expected
    80 Answers
    92%
    Implementation went as expected
    11 Answers
    Best Alternatives
    MasterControl Quality ExcellenceSAP Integrated Product Development
    Small Businesses
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    Medium-sized Companies
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    Arena PLM and QMS
    Score8.5 out of 10
    Enterprises
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    Oracle Fusion Cloud PLM
    Score10 out of 10
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    User Ratings
    MasterControl Quality ExcellenceSAP Integrated Product Development
    Likelihood to Recommend
    7.9
    (166 ratings)
    9.8
    (17 ratings)
    Likelihood to Renew
    8.2
    (11 ratings)
    9.1
    (1 ratings)
    Usability
    7.2
    (161 ratings)
    7.5
    (14 ratings)
    Availability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Performance
    7.3
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    6.3
    (6 ratings)
    8.5
    (5 ratings)
    In-Person Training
    9.1
    (1 ratings)
    -
    (0 ratings)
    Online Training
    9.1
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.3
    (1 ratings)
    8.2
    (1 ratings)
    Configurability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    9.1
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    9.1
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    MasterControl Quality ExcellenceSAP Integrated Product Development
    Likelihood to Recommend
    MasterControl
    The MasterControl Quality Excellence suite is well suited for the life sciences and biotechnology as well as manufacturing companies that could benefit from the regulatory compliance that this suite of products offer. This product is highly recommended for industries that want to reduce paper overhead and digitally transform their QMS into a singular location
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    SAP
    I have used IPD for Material collaboration, where the design and specifications were maintained as per the country need. When there is a change based on local country compliance rules, it makes easy to refer and adjust the material specifications as per the new compliance defined. Handling this for multiple materials in a go makes a difference in this tool. But drawback is that navigation of the EDP interface, where it takes more time to adjust and needs more training for new users. Like making them understand the business need and change needed takes time.
    Incentivized
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    Pros
    MasterControl
    • Organization - the layout and idea behind how the website is displayed and functions.
    • Compliance - ensuring our documents are kept up to date and accurate.
    • Quality - by having a platform with all documents with all standards set out at once, quality standards are easily accessed.
    Incentivized
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    SAP
    • It allows us to strategically control operations by product monitoring and production changes.
    • Gives you the ability to source upcoming products because you have a complete and total view of all resources at all times.
    • It allows us to control batch management in the production process, this is a key element in our industry.
    Incentivized
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    Cons
    MasterControl
    • License model can become very expensive for small startup businesses.
    • More development with validation and more transparent information on how the improvements and or fixes may impact the current configuration. Currently, everything is listed, but it is not tailored to my system.
    • More information regarding the transition of previous processes to new processes. i.e., FBS to AQEM. I am currently working on the ADV/FBS forms and will eventually transition to AQEM/ADAPT. Still, I would like more information regarding the transition to inform current stakeholders about the improvements on the horizon.
    Incentivized
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    SAP
    • The interface is that of your typical SAP program, it's not very user friendly to a person who doesn't use it every single day.
    • Some simple Windows commands do not work in SAP PLM, such as a copy and paste.
    • Right click menus generally produce unconventional results if the user is more familiar with Windows right click menus.
    Incentivized
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    Likelihood to Renew
    MasterControl
    would rate MasterControl Quality Excellence a 7 out of 10 because, while it offers strong compliance tools, centralized document control, and effective audit readiness features, there are still areas that could be improved to enhance the overall user experience. The platform can sometimes feel complex and unintuitive, especially for new users, and customizing workflows to fit specific organizational needs can be challenging. Additionally, integration with other enterprise systems isn't always seamless, which can slow down processes. Despite these drawbacks, the system remains a reliable and valuable tool for maintaining quality and regulatory compliance.
    Incentivized
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    SAP
    We may not renew as SAP Integrated Product Development tool don't match considering our line of business with limited product lines.
    Incentivized
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    Usability
    MasterControl
    Some tasks require the users and SysAdmin to access multiple modules at a time. For example: to create a training course and an exam for a document in the system, the user needs to finish creating the document in the doc module, then go to the training module to create a course and an exam separately. Ideally, from the document page we should be able to access the training course, which could have some fields auto-populated. And from there, also create and link an exam, all without leaving the document page.
    Incentivized
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    SAP
    We just need to think about where we were back in the past and where we are at now! We used to have total chaos where everyone was working their own way. Now all involved groups work together as one team. This has increased the overall efficiency and the results are really astonishing!
    Incentivized
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    Reliability and Availability
    MasterControl
    they are good about keeping it running
    Incentivized
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    SAP
    No answers on this topic
    Performance
    MasterControl
    some reports take time to filter and to get them to give the correct information. This is usually because of inputs.
    Incentivized
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    SAP
    No answers on this topic
    Support Rating
    MasterControl
    The Technical Support team has grown exponentially over the last couple years. Some front line support staff are new to the system and so know less than the clients do. Back line staff are more seasoned and provide immediate assistance to the front line staff. They have an extensive knowledge bank to assist them as well as client access to most KB articles. Annual user group conference gives us chance to meet the support staff an also to resolve any outstanding issues. Any critical vendor notices are emailed immediately when found and a patch offered at the same time. These are rare, but quickly resolved.
    Incentivized
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    SAP
    Have received support in a timely and very effective manner.
    Incentivized
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    In-Person Training
    MasterControl
    I rated the MasterControl in-person training a 10 because it was clear, practical, and well-paced. The trainer explained concepts thoroughly and answered questions effectively. I appreciated the hands-on walkthroughs, which made it easier to understand how to apply the system in real scenarios. Overall, it was a valuable learning experience that boosted my confidence in using MasterControl.
    Incentivized
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    SAP
    No answers on this topic
    Online Training
    MasterControl
    transparent and immediate when the documents are updated. Easy to check on training and customizable to the company's expectations. Allows easy exam creation with GXP assist and the correlation between job codes and courses has proven reliable. What i would advocate is that you see who has trained on the course in the Course Infocard, to the document infocard
    Incentivized
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    SAP
    No answers on this topic
    Implementation Rating
    MasterControl
    The implementation of MasterControl Quality Excellence was largely successful, earning an 8 out of 10. The project was well-structured, and the implementation team provided solid guidance throughout the process. Key milestones were met on time, and the system was configured to meet most of our core requirements. One of the most valuable aspects was the hands-on training and support during go-live, which helped ensure user adoption. However, there were some challenges around data migration and aligning the system’s capabilities with our existing workflows, which required more time and effort than anticipated. Overall, the experience was positive, and the lessons learned have positioned us well for future system enhancements.
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    SAP
    i was not fully involved in implementation as most was carried out by external consultant.
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    Alternatives Considered
    MasterControl
    The products we evaluated were considered as potential replacements for MasterControl Quality Excellence. At this time, we continue using MasterControl Quality Excellence primarily due to the significant volume of data in our system and the operational impact of a platform transition. Intellect QMS emerged as a strong alternative, offering extensive, intuitive business process development tools and a wide range of built-in QMS processes out of the box. MasterControl Quality Excellence currently maintains the advantage solely because of the logistical and business burden associated with migrating to a new system.
    Incentivized
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    SAP
    The "One Version of the Truth" Mandate: Most organizations select SAP IPD not because it has the best CAD tools, but because it eliminates the "wall" between engineering and the rest of the company. If you need to know the real-time cost of a design change or its impact on your carbon footprint, SAP IPD provides that instantly because it lives inside your ERP.
    Incentivized
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    Scalability
    MasterControl
    there are many updates
    Incentivized
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    SAP
    No answers on this topic
    Professional Services
    MasterControl
    they are excellent
    Incentivized
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    SAP
    No answers on this topic
    Return on Investment
    MasterControl
    • Helped me keep up to date on any knowledge pertaining to my workflow.
    • Sometimes, using it for lesson plans with minor adjustments to review it again can be repetitive.
    • Helped with scheduling classes and keeping up to date with when they occur.
    Incentivized
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    SAP
    • It has advanced reporting capabilities, and its analytical features have enabled efficient decision-making, improving overall productivity.
    • The centralized data management system has helped improve efficiency and reduce errors.
    • I would say overall, it has reduced our manual effort by at least 20%, which has enhanced the resource utilization.
    Incentivized
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    ScreenShots

    SAP Integrated Product Development Screenshots

    Screenshot of collaboration capabilities.Screenshot of product and asset visualization.Screenshot of engineering and requirements management.Screenshot of the visual data integration to support design.Screenshot of visualization capabilities.