MatrixCare vs. WellSky Home Health

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
MatrixCare
Score 8.0 out of 10
N/A
MatrixCare, headquartered in Bloomington, MN, offers a suite of applications supporting in-patient assisted living operations, with CareAssist as the central application as its eMAR & point of care system. Also MatrixCare applications support KPI tracking, workforce management and payroll, and other processes inherent in providing in-patient care. MatrixCare acquired SigmaCare in 2017. The former SigmaCare technology is now integrated into MatrixCare.N/A
WellSky Home Health
Score 6.5 out of 10
N/A
WellSky (formed from the merger of Kinnser Software and Mediware) offers WellSky Home Health (formerly Kinnser Agency Manager), a home health agency management software emphasizing operations automation (e.g. scheduling, intake and electronic visit verification, etc.)N/A
Pricing
MatrixCareWellSky Home Health
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
MatrixCareWellSky Home Health
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Best Alternatives
MatrixCareWellSky Home Health
Small Businesses

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Jotform
Jotform
Score 8.9 out of 10
Medium-sized Companies

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Jotform
Jotform
Score 8.9 out of 10
Enterprises

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All AlternativesView all alternativesView all alternatives
User Ratings
MatrixCareWellSky Home Health
Likelihood to Recommend
9.8
(5 ratings)
7.0
(2 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(1 ratings)
Usability
-
(0 ratings)
10.0
(1 ratings)
Support Rating
10.0
(2 ratings)
9.0
(2 ratings)
Implementation Rating
-
(0 ratings)
10.0
(2 ratings)
User Testimonials
MatrixCareWellSky Home Health
Likelihood to Recommend
MatrixCare
MatrixCare is well suited for the size of this company and its budget. The support is awesome, very professional, polite and knows what they're doing. It is also well suited for my company based on the type of healthcare, LTC, and rehab. Although I don't use the MDS features, I hear my colleagues say how much they like using them. The providers like that they are able to create their progress notes right into Matrix and I like that too because there are no paper notes needing to scan. The providers also find the dashboard very helpful for knowing what orders need to be signed and which patients are due for visits. I am unaware of any scenarios where MatrixCare is not well suited for my company, as far as my role.
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WellSky
I think Kinnser Home Health is wonderful for all small, medium and large size agencies because you can't get any better from an employee perspective, and that is paramount to home health. I also love that you can go between Home Health and Hospice if you have both divisions in one system easily (a toggle button at the top of the screen). I think the financial management system is challenging when you are a large agency, but I still don't think there is anything better on the market, and I would highly recommend it to anyone
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Pros
MatrixCare
  • Store resident files, forms and scanned documents in a convenient location.
  • Navigate through each level of facility care for the super users is easy.
  • Security settings to make sure users can see what they need, not overly public per HIPPA rules.
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WellSky
  • It provides very basic tools to schedule visits and capture chart notes from clinicians.
  • It has a decent search feature.
  • It works on a desktop computer.
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Cons
MatrixCare
  • The reports can be challenging to run, having to reset the search criteria each time.
  • The MatrixCare program is not easily used on tablets.
  • There are some limitations with regards to the POC ability.
  • When the internet is down, there is not an offline version to be used in the interim.
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WellSky
  • The one thing that I feel the home health software could improve is its billing manager. While it submits the claims easily, if there are rejections, or problems, you have to work those through a different software (we use Ability EASE), or through DDE. They have come out with an Billing Manager 2.0 that one can upgrade to, but it has glitches as well, and so I feel that a new version still needs to be released soon. Its accounting is never exact, due to ADRs, and RAPs that have to be cancelled, but then eventually pay; scenarios that are uncommon but do happen. Therefore, I have to reconcile separately, which can be time consuming. Posting insurance payments can be tricky as well with unusual scenarios as well, such as Medicare Secondary Payments. They continue to make improvements, and I'm waiting for thebilling manager to improve. That being said, it is still much better than other softwares I have worked in.
  • I wish you could not delete a Face to Face and then bill -- there should be a block of some kind that prevents this from happening. The software won't let you bill without a Face to Face being completed, but then if it gets deleted (by accident) it doesn't let anyone know.
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Likelihood to Renew
MatrixCare
No answers on this topic
WellSky
Because it's truly the leader in the industry at the moment, and I'm very satisfied with their organization
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Usability
MatrixCare
No answers on this topic
WellSky
Because it is so easy to use
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Support Rating
MatrixCare
I have not had any problems with MatrixCare; however, I do not use the whole system and have not had to call MatrixCare or have support from them so I'm not the best to comment on that.
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WellSky
It's very good. For complex upgrades that I request, they don't obviously get to them immediately, but for all technical issues or training issues they are 100% on target
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Implementation Rating
MatrixCare
No answers on this topic
WellSky
It takes 60 days to move all patients over depending on when they re-certify. It was a very easy process
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Alternatives Considered
MatrixCare
I'm not sure
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WellSky
Our team has used Health Care First, Home Care Home Base, McKesson, and proprietary software, none of which have been able to compare to the benefits of Kinnser. Kinnser is the leader among them all. HealthCare First was terrible for multiple reasons, the most critical being user frustration in the field, and the back-office. It only worked on Internet Explorer, and certain settings had to be modified in order for it to work. Even when everything was done correctly, it still gave our field staff and office staff problems daily. It was cumbersome to schedule, and difficult to manage patients in the software. Even entering an order was complicated. Compared to Home Care Home Base, again, Kinnser is so much easier to use in the field, and in the office. I selected Kinnser for my employees to have something easy to chart in, but have been so happy with all the multiple additional benefits from having the leader in the industry as my software company
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Return on Investment
MatrixCare
  • I'm hard-pressed to speak on behalf of the entire company, which consists of seven locations and I'm just the Health Information Manager. As far as my daily objectives, one positive impact is I no longer need a full-time assistant.
  • Another positive impact is the reduction of paper. Since I started here, there have been no paper records. MatrixCare provides a well-organized chart that is is easy to navigate through.
  • A third positive impact is related to the reduction of paper, ROI (Release of Information). MatrixCare provides records in a PDF format, which most receiving entities and individuals require.
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WellSky
  • It has eliminated paper patient files which is a wonderful thing.
  • It provides a single place for our clinicians to see what is assigned to them each day/week.
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ScreenShots