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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Mattermost

    Score8.7 out of 10
    Enterprise companies (1,001+ employees)
    Mattermost from the company of the same name in Palo Alto is a messaging, collaboration and communication platform providing high security and compliance for the businesses that need it.

    $0

    per month per user

    ShareBase (discontinued)

    Score9.3 out of 10
    N/AShareBase is a cloud-based, enterprise file sync and share solution from Hyland, that provides a simple experience to store, search for and share content securely. Going forward Hyland will no longer offer the product.N/A
    Pricing
    MattermostShareBase (discontinued)
    Editions & Modules
    Free Self-Hosted
    $0
    per month per user
    Professional
    $10
    per month per user
    Enterprise
    Contact Us
    per month per user
    No answers on this topic
    Offerings
    Pricing Offerings
    MattermostShareBase (discontinued)
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    MattermostShareBase (discontinued)
    Considered Both Products
    Mattermost
    No answer on this topic
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    94%
    Would buy again
    46 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    44 Answers
    No answers on this topic
    Happy with the feature set
    98%
    Happy with the feature set
    48 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    21 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    34 Answers
    No answers on this topic
    Features
    MattermostShareBase (discontinued)
    Project Management
    Comparison of Project Management features of Mattermost and ShareBase (discontinued)
    Feature
    Mattermost
    8.4
    49 Ratings
    9% above category average
    ShareBase (discontinued)
    -
    Ratings
    Task Management8.637 Ratings00 Ratings
    Gantt Charts7.59 Ratings00 Ratings
    Scheduling7.69 Ratings00 Ratings
    Workflow Automation8.929 Ratings00 Ratings
    Mobile Access8.745 Ratings00 Ratings
    Search8.824 Ratings00 Ratings
    Visual planning tools8.511 Ratings00 Ratings
    Communication
    Comparison of Communication features of Mattermost and ShareBase (discontinued)
    Feature
    Mattermost
    8.4
    52 Ratings
    6% above category average
    ShareBase (discontinued)
    -
    Ratings
    Chat8.752 Ratings00 Ratings
    Notifications8.352 Ratings00 Ratings
    Discussions8.749 Ratings00 Ratings
    Surveys9.032 Ratings00 Ratings
    Internal knowledgebase9.335 Ratings00 Ratings
    Integrates with GoToMeeting7.78 Ratings00 Ratings
    Integrates with Gmail and Google Hangouts8.012 Ratings00 Ratings
    Integrates with Outlook7.58 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Mattermost and ShareBase (discontinued)
    Feature
    Mattermost
    8.9
    28 Ratings
    10% above category average
    ShareBase (discontinued)
    -
    Ratings
    Versioning7.911 Ratings00 Ratings
    Video files9.322 Ratings00 Ratings
    Audio files9.322 Ratings00 Ratings
    Document collaboration7.918 Ratings00 Ratings
    Access control9.922 Ratings00 Ratings
    Advanced security features9.019 Ratings00 Ratings
    Integrates with Google Drive8.212 Ratings00 Ratings
    Device sync10.016 Ratings00 Ratings
    Best Alternatives
    MattermostShareBase (discontinued)
    Small Businesses
    Flock
    Score9.5 out of 10
    Dropbox DocSend
    Score8.3 out of 10
    Medium-sized Companies
    Troop Messenger
    Score9.8 out of 10
    Dropbox DocSend
    Score8.3 out of 10
    Enterprises
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    MattermostShareBase (discontinued)
    Likelihood to Recommend
    8.6
    (54 ratings)
    10.0
    (1 ratings)
    Likelihood to Renew
    8.9
    (10 ratings)
    -
    (0 ratings)
    Usability
    7.2
    (8 ratings)
    -
    (0 ratings)
    Support Rating
    8.0
    (9 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    8.6
    (39 ratings)
    -
    (0 ratings)
    User Testimonials
    MattermostShareBase (discontinued)
    Likelihood to Recommend
    Mattermost
    I used Mattermost on a full remote company and it perfectly suited our collaboration and communication culture. The company dealt with privileged and personal information of a huge data base of users, so it was a significant advantage for our need to comply with industry regulations.
    Incentivized
    Read full review
    Discontinued Products
    Sometimes, there are professors and teachers that need to share with other people of the same department certain information to help them to improve their classes or just to communicate something that might be easily uploaded there than in other platforms or software. Also, it can help people of different departments to be aware of the contents that students are seeing constantly in classes.
    Incentivized
    Read full review
    Pros
    Mattermost
    • Easy intergration to our main CRM (Monday.com)
    • I'm not techy myself but I have seen a lot of our previous integrations in Slack transferred over to Mattermost so that's fun
    • The desktop and phone app (android) works well enough. I haven't tried it on the Apple ecosystem yet.
    Incentivized
    Read full review
    Discontinued Products
    • It has a great capacity.
    • Allows you to collaborate and share with others.
    • Take care of privacy.
    Incentivized
    Read full review
    Cons
    Mattermost
    • Some of the features in paid plans could be free, however, they have much offered in free plan (self-hosted)
    • The Desktop App we use on windows has some bugs, like when Mattermost is down and comes back up, the app needs restart
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Likelihood to Renew
    Mattermost
    Mattermost has been an excellent tool for our business, allowing for a very cost-effective means of communicating, collaborating, and sharing project and business documentation and resources. The free community edition allows for simple installation on existing cloud server resources which results in significantly lower recurring costs compared to the competition
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Usability
    Mattermost
    Since it helps track all the things at one place and the bots can be made which helps to automate many tasks. We use it in our security incident tracking in which there are pre defined tasks like adding people, creating groups, launching bots. All these things make the work easier and oraganized
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Support Rating
    Mattermost
    We have not had to contact support for Mattermost ever. All that we have needed has been available in the documentation or website. One of our DevOps team members set it up in a couple of hours. The whole team was using Mattermost that same day. No support needed.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Implementation Rating
    Mattermost
    This went as expected. No surprises or major hurdles.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Alternatives Considered
    Mattermost
    I feel slack is a bit more difficult to use overall than Mattermost. Mattermost makes the tasks of communicating across departments and team members easier, as well as giving the ability to share information via hyper links, attachments, and other forms of communication among every body here. Also, easier user interface
    Incentivized
    Read full review
    Discontinued Products
    I think that there is important to understand that there are some software or platforms that more than stacking up between them, complement each other to have a great diversity of tools and instruments for creating and presenting information in different ways. In this case, ShareBase is completely different than most of these pages and that makes it a valuable tool.
    Incentivized
    Read full review
    Return on Investment
    Mattermost
    • Improved Communication Efficiency by consolidating all the variety of messaging apps etc
    • real-time communication and collaboration has improved the orgs ability to address issues and implement changes rapidly.
    • Accelerated decision-making processes, reducing the time required for team approvals and discussions which used to be in back and forth emails.
    Incentivized
    Read full review
    Discontinued Products
    • Collaborating processes are benefitted.
    • Makes smaller the time of sharing documents and files.
    • Allows everyone to protect their information while communicating with others.
    Incentivized
    Read full review
    ScreenShots

    Mattermost Screenshots

    Screenshot of Channels: All team communications in one place.Screenshot of Playbooks: Orchestrates work across tools and teams.Screenshot of Boards: Project planning and milestones.Screenshot of Connections: Unites the entire technology stack through a single point of collaboration.

    ShareBase (discontinued) Screenshots

    Screenshot of ShareBase offers a Guided Uploads option for securely capturing the types of documents necessary to support a transaction within a business process intuitively and optimized for mobile devices without requiring a app to be downloaded.Screenshot of Link shares can be a single document share or a folder of documents, including any sub-folders within the parent folder.  Each link share includes the appropriate rights (download, modify, view-only) as well as how long the link will stay active, with both items able to be controlled by an Administrator.Screenshot of The majority of link share recipients use ShareBase on mobile devices so the link share experience has been designed and optimized for those devices without requiring an additional app to be downloaded on their devices.Screenshot of ShareBase allows organizations to brand the user experience when securely sharing and receiving content with individuals outside of their organization.