MEGA vs. CommUnity by Personify

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
MEGA
Score 8.5 out of 10
N/A
Launched in 2013, MEGA is a zero-knowledge cloud storage provider that delivers user-controlled end-to-end encryption, with an emphasis on easy accessibility.N/A
CommUnity by Personify
Score 10.0 out of 10
N/A
Small World Labs Community is a hosted collaboration and social networking platform with easy drag & drop modification capabilities. Small World Labs offers implementation and community engagement services, plus an open API for integration with other systems. Small World Labs has clients across industries, but a high concentration in the nonprofit area. Small World Labs was acquired by Personify Corp in 2016.N/A
Pricing
MEGACommUnity by Personify
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
MEGACommUnity by Personify
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
MEGACommUnity by Personify
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
MEGA
8.7
1 Ratings
3% above category average
CommUnity by Personify
-
Ratings
Versioning7.01 Ratings00 Ratings
Video files10.01 Ratings00 Ratings
Audio files10.01 Ratings00 Ratings
Document collaboration7.01 Ratings00 Ratings
Access control8.01 Ratings00 Ratings
File search9.01 Ratings00 Ratings
Device sync10.01 Ratings00 Ratings
Cloud Storage Security & Administration
Comparison of Cloud Storage Security & Administration features of Product A and Product B
MEGA
8.7
1 Ratings
0% above category average
CommUnity by Personify
-
Ratings
User and role management9.01 Ratings00 Ratings
File organization9.01 Ratings00 Ratings
Device management8.01 Ratings00 Ratings
Cloud Storage Platform
Comparison of Cloud Storage Platform features of Product A and Product B
MEGA
9.7
1 Ratings
13% above category average
CommUnity by Personify
-
Ratings
Performance10.01 Ratings00 Ratings
Reliability10.01 Ratings00 Ratings
Storage Reports9.01 Ratings00 Ratings
Best Alternatives
MEGACommUnity by Personify
Small Businesses
SugarSync
SugarSync
Score 6.0 out of 10
PowerDMS by NEOGOV
PowerDMS by NEOGOV
Score 7.7 out of 10
Medium-sized Companies
Druva Security Cloud
Druva Security Cloud
Score 9.7 out of 10
PowerDMS by NEOGOV
PowerDMS by NEOGOV
Score 7.7 out of 10
Enterprises
Druva Security Cloud
Druva Security Cloud
Score 9.7 out of 10
Verint Community
Verint Community
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
MEGACommUnity by Personify
Likelihood to Recommend
9.0
(4 ratings)
9.1
(3 ratings)
Likelihood to Renew
-
(0 ratings)
9.1
(3 ratings)
Usability
10.0
(1 ratings)
9.1
(1 ratings)
Availability
-
(0 ratings)
9.1
(1 ratings)
Performance
-
(0 ratings)
9.1
(1 ratings)
Support Rating
10.0
(1 ratings)
9.1
(1 ratings)
In-Person Training
-
(0 ratings)
9.1
(1 ratings)
Online Training
-
(0 ratings)
8.2
(1 ratings)
Implementation Rating
-
(0 ratings)
9.1
(1 ratings)
User Testimonials
MEGACommUnity by Personify
Likelihood to Recommend
MEGA - The Privacy Company
MEGA is great for storing and syncing files across devices. It has a great web interface, as well as a sync tool for desktop and a mobile app that works very well on iPhone. (I have not used the Android version of the app.) I like the overall usability, as well as some of the features like the QR code and contact list functionality. I like the file versioning and file management features as well. What works less well for me is collaboration with other users, and file sharing among users. I have not been able to find a way to view all files shared with me from other users in the same view as my own files. In fact, when files are shared with me, the only way I have been able to locate them is through Notifications, which is sub-par. I would much prefer to see all shared folders alongside my files, without having to make a copy of the shared folder, thus losing the ability to sync with another user's changes, as well as using up my storage space.
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Personify Corp
You can tell from the CEO and all staff that this is a very competent company that wants you to succeed with integrity. There is a strong
support and services team that works collaboratively with us to make
sure we are always getting what we need. They provide
24x7 emergency support, online ticket support, email support, a client
community, and the ability to call and talk to the same account manager or
community consultant every time (I even have Mariano's skype and he replies on weekends!). They recently launched a client community - so they are now even practicing what they preach. Our questions in the client community are always answered quickly.
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Pros
MEGA - The Privacy Company
  • Mega is very easy to use
  • Mega has a solid referral program unlike others
  • Mega is very secure
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Personify Corp
  • It's easy to use. The admin panel has a number of drag and drop options to modify the experience
  • Flexibility. There are a large number of standard block features that can be added to areas. In addition, each dynamic block as a number of settings that allow you to tailor the experience you want to create. You can do this without being a programmer.
  • Personalization. There are good tools that allow you to personalize the experience based on whether users are logged in or not, whether they are in particular segments (which we can create) or recommendations based on information the user has provided about themselves.
  • Mobile. Small World Labs has a really great way of doing mobile. They give you a drag and drop interface for designing the mobile environment so there is a lot of flexibility with this. We are currently turning this module on.
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Cons
MEGA - The Privacy Company
  • Sometimes the download rate drops by a lot, so the downloads take much longer.
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Personify Corp
  • Integration with our Association Management System (AMS) didn't go as smoothly as I had wished. Having said that all of the issues with that integration have been addressed.
  • Because the platform is updated so frequently you need to stay on top of what is available to you and your end users or you may miss out on key functionality releases.
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Likelihood to Renew
MEGA - The Privacy Company
No answers on this topic
Personify Corp
From the first conversation and beyond, it has been a pleasure working with Small World Labs. Their staff are genuinely interested in understanding our business and our goals, and actively make recommendation on continued improvement and long-term strategy. All of their staff demonstrate a clear understanding of the product and when to expect new features. Furthermore, their CEO, Michael Wilson, is more than competent and has proven to be an industry expert. He understands both the technical side and the community strategy side of the business. In fact, we have already initiated a project to build a second community with Small World Labs for a separate business unit
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Usability
MEGA - The Privacy Company
Clean, contemporary UI that is heavily polished and works great. You can tell they did a lot of user testing with this, and have a top notch UI design team that really cares about the customer. A highly user-friendly service across platforms and form factors, I found their web, desktop and mobile apps to all be impeccably designed and consistent.
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Personify Corp
There are a multitude of options to configure the exact user experience you want and what you want to emphasize.
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Reliability and Availability
MEGA - The Privacy Company
No answers on this topic
Personify Corp
Uptime has never been an issue.
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Performance
MEGA - The Privacy Company
No answers on this topic
Personify Corp
Speed is not an issue.
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Support Rating
MEGA - The Privacy Company
While I have never contacted customer support, there is a large user community that has posted solutions on third party websites to a number of common questions like how to share files, and how to access files that have been shared with you. When I received a 40 GB shared file, I was not able to find how to access it until I searched on Google to find a solution, which was easy to find. The large user community helps with support tremendously.
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Personify Corp
The people at Small World Labs are very accessible. I can email, open a ticket, or call and they are there. I'd also point out that senior management is quite available too. We frequently have talks about potential strategies and new things we might be doing, which is great. I think the whole organization genuinely likes what they do and likes helping us succeed.
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In-Person Training
MEGA - The Privacy Company
No answers on this topic
Personify Corp
In-person training is more ad-hoc based on if they are traveling to you or you are going to visit them. I imagine that if I paid for in-person training that it would be set up as well, but I've just used the standard training that comes with the initial set up and ongoing support.
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Online Training
MEGA - The Privacy Company
No answers on this topic
Personify Corp
Online training is through online webinar & how-to posts and videos in the client community.
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Implementation Rating
MEGA - The Privacy Company
No answers on this topic
Personify Corp
We had staff turnover at our own organization during the implementation. We were able to get the community up and live in a good timeframe even though that happened and we had to switch some people around for managing the project on our side.
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Alternatives Considered
MEGA - The Privacy Company
The two apps Google Drive and MEGA provided free cloud storage but Google Drive grants just 15 GB not more as free to try, At that time MEGA granted us 50 GB at the beginning of use, which gave us a chance to use it with high capacity.
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Personify Corp
We evaluated a few different community platform vendors over the course of a couple of months. I believe we also evaluated Jive, Lithium, KickApps, and Powered.
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Return on Investment
MEGA - The Privacy Company
  • Positive ROI
  • Easy to implement
  • Substantial additional free storage with referral program
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Personify Corp
  • Our community has been very active since the re-launch of our site. Have seen some increases in member engagement.
  • Feedback from our membership has been nothing but positive since we transitioned off of our older Sharepoint community. Look and feel and ease of use have been real pluses for our members.
  • Having the Small World Labs community is allowing us to be more creative with the way we integrate our community into all aspects of our online presence, web-site, social media, etc.
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ScreenShots

CommUnity by Personify Screenshots

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