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Great For Sync, Not So Much For Sharing and Collaboration
February 14, 2020

Great For Sync, Not So Much For Sharing and Collaboration

Jonah Dempcy | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with MEGA

I've used MEGA in a personal capacity for years, and in a business capacity on occasion when clients prefer it for sending and receiving files. Most recently I used it to receive 40 GB of documents, audio and video files sent from a client. I use the web client, as well as the desktop and mobile clients.
  • Sync across desktop and mobile devices.
  • Great user interface.
  • Takes a long time to log in using the web interface, upwards of 15 or 20 seconds.
  • User Interface affordances can get in the way (popup hints).
  • MEGA has had a positive impact in being able to send and receive files with clients who prefer it.
  • MEGA has also had a positive impact in allowing us to receive files without paying for a premium plan.
MEGA has a great user interface that I prefer to some of its competitors, although it is mostly par for the course, modeled after conventional file explorers such as you would find in the Windows Explorer, classic File Manager application, or OS X Finder. I do prefer some of its user interface decisions and clean, sleek design, and I find it more user-friendly than Google Drive, iCloud, or OneDrive. However, I feel that it lacks capabilities in the file sharing department because some of its sharing features are hidden in different tabs.
While I have never contacted customer support, there is a large user community that has posted solutions on third party websites to a number of common questions like how to share files, and how to access files that have been shared with you. When I received a 40 GB shared file, I was not able to find how to access it until I searched on Google to find a solution, which was easy to find. The large user community helps with support tremendously.

Do you think MEGA delivers good value for the price?

Yes

Are you happy with MEGA's feature set?

Yes

Did MEGA live up to sales and marketing promises?

Yes

Did implementation of MEGA go as expected?

Yes

Would you buy MEGA again?

Yes

Adobe Photoshop, Apple iCloud, Android Studio, Microsoft Office 365, 1Password, Evernote, FileZilla, Final Cut Pro X, VEGAS Pro, Adobe Premiere Pro, Ableton Live, Sound Forge, WaveLab, iMovie, Postman, Signal, Slack, VMware Fusion, Zoom, GoToMeeting
MEGA is great for storing and syncing files across devices. It has a great web interface, as well as a sync tool for desktop and a mobile app that works very well on iPhone. (I have not used the Android version of the app.) I like the overall usability, as well as some of the features like the QR code and contact list functionality. I like the file versioning and file management features as well.

What works less well for me is collaboration with other users, and file sharing among users. I have not been able to find a way to view all files shared with me from other users in the same view as my own files. In fact, when files are shared with me, the only way I have been able to locate them is through Notifications, which is sub-par. I would much prefer to see all shared folders alongside my files, without having to make a copy of the shared folder, thus losing the ability to sync with another user's changes, as well as using up my storage space.

Using MEGA

ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Sync across devices.
  • New user onboarding.
  • Sharing files with other people.
  • Seeing files that have been shared with you.
Yes - It works great! I am a big fan of their mobile app and found it very easy to use, and to choose exactly what files I want to sync to my device. It is really nice to be able to tell it to only sync a single folder and then be able to easily drop files into that folder and know they will show up on your device.
Clean, contemporary UI that is heavily polished and works great. You can tell they did a lot of user testing with this, and have a top notch UI design team that really cares about the customer. A highly user-friendly service across platforms and form factors, I found their web, desktop and mobile apps to all be impeccably designed and consistent.