MessageMedia SMS vs. Sprinklr Service
MessageMedia SMS vs. Sprinklr Service
Product | Rating | Most Used By | Product Summary | Starting Price |
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MessageMedia SMS | Small Businesses (1-50 employees) | With 90 per cent of messages read within 90 seconds and more than 65,000 customers worldwide, MessageMedia aims to drive business success by creating engaging mobile experiences that customers love. The vendor boasts users across all industries who use their SMS services, including retail, hospitality, health care, as well as government and non-profit entities. Use cases range from appointment reminders, alerts and notifications, and promotional marketing. Their web portal, REST… | $25 Messages | |
Sprinklr Service | N/A | Sprinklr Service is a cloud-native unified customer service platform powered by AI that enables seamless customer & agent experience across 30+ digital, social and voice channels, and delivers real-time actionable & scalable insights. Sprinklr Service – Enables customers to interact with a brand on their preferred channel for a consistent brand experience. Empowers agents with unified/360 customer view and… | $249 per month per seat |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | We offer both transactional (per message) and per user pricing. Pricing is based on volume and service requirements. | Omnichannel Automation, AI and Insights Reporting | ||||||||||||||
More Pricing Information |
MessageMedia SMS | Sprinklr Service | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Contact Center Software |
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Workforce Optimization (WFO) |
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MessageMedia SMS | Sprinklr Service | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | CloudTalk Score 9.5 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Cisco Business Edition 7000 (discontinued) Score 9.0 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
MessageMedia SMS | Sprinklr Service | |
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Likelihood to Recommend | 10.0 (1 ratings) | 8.5 (25 ratings) |
Likelihood to Renew | - (0 ratings) | 7.5 (7 ratings) |
Usability | - (0 ratings) | 8.0 (3 ratings) |
Availability | - (0 ratings) | 9.9 (3 ratings) |
Performance | - (0 ratings) | 9.9 (3 ratings) |
Support Rating | - (0 ratings) | 9.1 (10 ratings) |
In-Person Training | - (0 ratings) | 10.0 (1 ratings) |
Implementation Rating | - (0 ratings) | 9.0 (2 ratings) |
MessageMedia SMS | Sprinklr Service | |
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Likelihood to Recommend | Sinch (formerly CLX Communications) | Sprinklr |
Pros | Sinch (formerly CLX Communications) | Sprinklr |
Cons | Sinch (formerly CLX Communications) | Sprinklr |
Likelihood to Renew | Sinch (formerly CLX Communications) No answers on this topic | Sprinklr |
Usability | Sinch (formerly CLX Communications) No answers on this topic | Sprinklr |
Reliability and Availability | Sinch (formerly CLX Communications) No answers on this topic | Sprinklr |
Performance | Sinch (formerly CLX Communications) No answers on this topic | Sprinklr |
Support Rating | Sinch (formerly CLX Communications) No answers on this topic | Sprinklr |
In-Person Training | Sinch (formerly CLX Communications) No answers on this topic | Sprinklr |
Implementation Rating | Sinch (formerly CLX Communications) No answers on this topic | Sprinklr |
Alternatives Considered | Sinch (formerly CLX Communications) | Sprinklr |
Return on Investment | Sinch (formerly CLX Communications) | Sprinklr |
ScreenShots | MessageMedia SMS Screenshots |