Formerly known as Facebook Business Suite or Facebook for Business, a solution for small businesses used to manage all business activity on Facebook, Messenger and Instagram from one place. It is presented as a one-stop shop where business owners can manage all marketing and advertising activities on Facebook and Instagram. It centralizes tools that help the user to connect with customers on all apps and get better business results.
N/A
Viraltag
Score 8.7 out of 10
N/A
Viraltag is a social media marketing and management solution built to provide users with multi-channel content management based on engaging visual content. It includes third-party integrations with Dropbox, Picasa, Instagram, RSS feeds, and Canva, among others.
N/A
Pricing
Meta Business Suite
Viraltag
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Meta Business Suite
Viraltag
Free Trial
No
No
Free/Freemium Version
Yes
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
—
—
More Pricing Information
Community Pulse
Meta Business Suite
Viraltag
Features
Meta Business Suite
Viraltag
Listening/monitoring
Comparison of Listening/monitoring features of Product A and Product B
Meta Business Suite
6.3
14 Ratings
19% below category average
Viraltag
9.0
1 Ratings
17% above category average
Boolean keyword searches
6.39 Ratings
10.01 Ratings
Filtering out noise/spam
6.011 Ratings
8.01 Ratings
Sentiment analysis
6.611 Ratings
9.01 Ratings
Broad channel coverage
6.213 Ratings
9.01 Ratings
Publishing
Comparison of Publishing features of Product A and Product B
Meta Business Suite
7.1
16 Ratings
13% below category average
Viraltag
9.3
2 Ratings
14% above category average
Content planning and scheduling
7.616 Ratings
10.02 Ratings
Audience targeting
7.616 Ratings
9.01 Ratings
Content optimization
6.813 Ratings
8.02 Ratings
Workflow management
6.311 Ratings
10.02 Ratings
Engagement
Comparison of Engagement features of Product A and Product B
Meta Business Suite
6.7
13 Ratings
19% below category average
Viraltag
8.3
2 Ratings
3% above category average
Automated routing and prioritization
6.99 Ratings
8.02 Ratings
Customer interaction histories
6.412 Ratings
9.01 Ratings
Bulk actions
6.711 Ratings
8.01 Ratings
Marketing
Comparison of Marketing features of Product A and Product B
Meta Business Suite
7.2
16 Ratings
7% below category average
Viraltag
9.5
1 Ratings
21% above category average
Lead generation
7.215 Ratings
10.01 Ratings
Content marketing
7.014 Ratings
9.01 Ratings
Paid media management
7.715 Ratings
10.01 Ratings
Campaigns and promotions
7.113 Ratings
9.01 Ratings
Channel coverage/integration
Comparison of Channel coverage/integration features of Product A and Product B
Meta Business Suite
7.8
14 Ratings
7% below category average
Viraltag
9.2
2 Ratings
10% above category average
Twitter
8.34 Ratings
9.02 Ratings
Facebook
8.513 Ratings
9.02 Ratings
LinkedIn
7.45 Ratings
9.01 Ratings
Google+
7.35 Ratings
10.01 Ratings
Instagram
8.314 Ratings
9.01 Ratings
Pinterest
7.95 Ratings
9.02 Ratings
YouTube
7.25 Ratings
00 Ratings
Reporting/analytics
Comparison of Reporting/analytics features of Product A and Product B
Meta Business Suite
7.7
16 Ratings
0% below category average
Viraltag
9.7
1 Ratings
23% above category average
Campaign success analytics
7.816 Ratings
10.01 Ratings
Real-time tracking
7.616 Ratings
10.01 Ratings
Competitor analysis
7.610 Ratings
9.01 Ratings
Account management
Comparison of Account management features of Product A and Product B
Meta Business Suite has been highly effective in exposing our brand and our clients' brands to a large audience. It is also one of the most cost-effective ad platforms for B2B marketing campaigns. The issue is filtering out low-quality leads from a B2B lead generation process, as you often receive as many poor-quality leads as high-quality ones.
I found [Viraltag] offers great value for money. Especially, it allows you to just manage one account for all media social media platforms namely Pinterest, Instagram, Facebook, Facebook Pages, Twitter, and LinkedIn. Tailwind (another great social media posting tool), on the other hand, only allows 1 account for 1 social media platform. This implies that we have to pay more! However, [Viraltag] has been responsive to users' requests, and it is constantly improving its features over time.
Segmentation is HUGE. You can segment by almost anything you want, be it demographic, sociological, behavioral... you name it. You can also create targets based on your visitors and their actions. Even custom lists.
They are very good at optimizing your campaigns automatically. This is so important because it will improve your ROI in several multiples otherwise
Managing ads in general works fine, and the data, even though is not exactly as accurate as Analytics, it's pretty decent.
Gives you placements and different ad types so you can get the most out of it.
Pixel and catalog integration are very powerful. You can almost instantly start tracking and catalog fetches your site daily for updates.
The planner enables timings of others' posts to be seen easily, but an easier view of that content (eg by hovering over it) would be preferable
Insights gives detailed information on the performance of posts, but could be more intuitive - and it would be helpful if it flagged particularly good performers or practices.
Sometimes using @ tags is a little slow - and it's not always easy to tell which ones you want without opening another window and testing them yourself.
We have to continue using this tool in order to be effective on this marketing platform. Though there are several changes I wish we could see, the fact is that we will still need to use this product to provide customers with the information they need.
Meta Business Suite is a solid, centralized tool that covers the core needs of social media planning and publishing. However, some limitations — like inconsistent Reels functionality, clunky previews, and lack of creative asset organization — hold it back from being a seamless, end-to-end solution. There's a lot of potential with continued improvements.
I've only dealt with the API having issues a couple times, but as you can imagine an outage is not something an advertiser would find acceptable, especially during any ecommerce-heavy time of year. The overall platform could use some help with availability when it comes to authentication, as it struggles with consistency in authentication.
There are a lot of shortcomings when it comes to performance. There are pages that I do not expect to have much information to load on the page, yet it takes an incredibly long time (10+ secondes). I have not had experience with the integration slowing other platforms down too much.
I've found the Facebook for Business support to be hit or miss. For billing questions they're timely and helpful. For complex questions about specific services I've often received a longer wait and a less helpful experience. I'm often redirected to their docs, which are often not particularly helpful.
Take all of the training offered through Facebook first before attempting to create a page on the platform. Learn all of the capabilities available to you. Learn about the different types of audiences who might be interested in seeing your page. Create short video clips as though they are viewed at a much higher rate than anything else. Offer free giveaways or raffles to further build to your list of prospects and drive traffic to your website
Compared to the other tools listed above, Meta Business Suite has good navigation, great interest audience-building tools, okay ad analytics, a great messaging system, and below-average customer support. We chose Meta Business Suite for its massive user base and for its industry-leading targeting functionality (which is a result of that massive user base!).
This product is definitely able to run at scale, but it would be wise to have enough eyeballs to oversee it and the tools for keeping the campaigns, adsets, and ads organized could use some improvement. I can also see the UI interfering with usability at greater amounts of scale.
Overall positive ROI has been achieved using this platform. You must have a clear understanding of where your CPL maximums are to remain profitable and either optimize to success or pull the plug on campaigns that are bleeding spend.
This is a great platform to build new audiences or grow existing ones.
Building audience segments via pixel tracking is a huge win for this platform.