Meta Business Suite vs. Viraltag

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Meta Business Suite
Score 7.3 out of 10
N/A
Formerly known as Facebook Business Suite or Facebook for Business, a solution for small businesses used to manage all business activity on Facebook, Messenger and Instagram from one place. It is presented as a one-stop shop where business owners can manage all marketing and advertising activities on Facebook and Instagram. It centralizes tools that help the user to connect with customers on all apps and get better business results.N/A
Viraltag
Score 8.7 out of 10
N/A
Viraltag is a social media marketing and management solution built to provide users with multi-channel content management based on engaging visual content. It includes third-party integrations with Dropbox, Picasa, Instagram, RSS feeds, and Canva, among others.N/A
Pricing
Meta Business SuiteViraltag
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Meta Business SuiteViraltag
Free Trial
NoNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Meta Business SuiteViraltag
Features
Meta Business SuiteViraltag
Listening/monitoring
Comparison of Listening/monitoring features of Product A and Product B
Meta Business Suite
6.3
14 Ratings
19% below category average
Viraltag
9.0
1 Ratings
17% above category average
Boolean keyword searches6.39 Ratings10.01 Ratings
Filtering out noise/spam6.011 Ratings8.01 Ratings
Sentiment analysis6.611 Ratings9.01 Ratings
Broad channel coverage6.213 Ratings9.01 Ratings
Publishing
Comparison of Publishing features of Product A and Product B
Meta Business Suite
7.1
16 Ratings
13% below category average
Viraltag
9.3
2 Ratings
14% above category average
Content planning and scheduling7.616 Ratings10.02 Ratings
Audience targeting7.616 Ratings9.01 Ratings
Content optimization6.813 Ratings8.02 Ratings
Workflow management6.311 Ratings10.02 Ratings
Engagement
Comparison of Engagement features of Product A and Product B
Meta Business Suite
6.7
13 Ratings
19% below category average
Viraltag
8.3
2 Ratings
3% above category average
Automated routing and prioritization6.99 Ratings8.02 Ratings
Customer interaction histories6.412 Ratings9.01 Ratings
Bulk actions6.711 Ratings8.01 Ratings
Marketing
Comparison of Marketing features of Product A and Product B
Meta Business Suite
7.2
16 Ratings
7% below category average
Viraltag
9.5
1 Ratings
21% above category average
Lead generation7.215 Ratings10.01 Ratings
Content marketing7.014 Ratings9.01 Ratings
Paid media management7.715 Ratings10.01 Ratings
Campaigns and promotions7.113 Ratings9.01 Ratings
Channel coverage/integration
Comparison of Channel coverage/integration features of Product A and Product B
Meta Business Suite
7.8
14 Ratings
7% below category average
Viraltag
9.2
2 Ratings
10% above category average
Twitter8.34 Ratings9.02 Ratings
Facebook8.513 Ratings9.02 Ratings
LinkedIn7.45 Ratings9.01 Ratings
Google+7.35 Ratings10.01 Ratings
Instagram8.314 Ratings9.01 Ratings
Pinterest7.95 Ratings9.02 Ratings
YouTube7.25 Ratings00 Ratings
Reporting/analytics
Comparison of Reporting/analytics features of Product A and Product B
Meta Business Suite
7.7
16 Ratings
0% below category average
Viraltag
9.7
1 Ratings
23% above category average
Campaign success analytics7.816 Ratings10.01 Ratings
Real-time tracking7.616 Ratings10.01 Ratings
Competitor analysis7.610 Ratings9.01 Ratings
Account management
Comparison of Account management features of Product A and Product B
Meta Business Suite
7.3
14 Ratings
8% below category average
Viraltag
8.5
1 Ratings
7% above category average
Role-based user permissions & privileges7.414 Ratings8.01 Ratings
Mobile access7.213 Ratings9.01 Ratings
Best Alternatives
Meta Business SuiteViraltag
Small Businesses
CoSchedule Marketing Suite
CoSchedule Marketing Suite
Score 10.0 out of 10
CoSchedule Marketing Suite
CoSchedule Marketing Suite
Score 10.0 out of 10
Medium-sized Companies
CoSchedule Marketing Suite
CoSchedule Marketing Suite
Score 10.0 out of 10
CoSchedule Marketing Suite
CoSchedule Marketing Suite
Score 10.0 out of 10
Enterprises
Social Suite by Reputation.com
Social Suite by Reputation.com
Score 9.4 out of 10
Social Suite by Reputation.com
Social Suite by Reputation.com
Score 9.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Meta Business SuiteViraltag
Likelihood to Recommend
7.2
(109 ratings)
9.0
(2 ratings)
Likelihood to Renew
10.0
(7 ratings)
-
(0 ratings)
Usability
6.3
(17 ratings)
9.0
(1 ratings)
Performance
3.0
(1 ratings)
-
(0 ratings)
Support Rating
10.0
(4 ratings)
9.0
(1 ratings)
Implementation Rating
10.0
(4 ratings)
-
(0 ratings)
User Testimonials
Meta Business SuiteViraltag
Likelihood to Recommend
Meta Platforms Inc
Meta Business Suite has been highly effective in exposing our brand and our clients' brands to a large audience. It is also one of the most cost-effective ad platforms for B2B marketing campaigns. The issue is filtering out low-quality leads from a B2B lead generation process, as you often receive as many poor-quality leads as high-quality ones.
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Viraltag Inc.
I found [Viraltag] offers great value for money. Especially, it allows you to
just manage one account for all media social media platforms namely Pinterest,
Instagram, Facebook, Facebook Pages, Twitter, and LinkedIn. Tailwind (another
great social media posting tool), on the other hand, only allows 1 account for
1 social media platform. This implies that we have to pay more! However, [Viraltag] has
been responsive to users' requests, and it is constantly improving its features
over time.
Read full review
Pros
Meta Platforms Inc
  • Segmentation is HUGE. You can segment by almost anything you want, be it demographic, sociological, behavioral... you name it. You can also create targets based on your visitors and their actions. Even custom lists.
  • They are very good at optimizing your campaigns automatically. This is so important because it will improve your ROI in several multiples otherwise
  • Managing ads in general works fine, and the data, even though is not exactly as accurate as Analytics, it's pretty decent.
  • Gives you placements and different ad types so you can get the most out of it.
  • Pixel and catalog integration are very powerful. You can almost instantly start tracking and catalog fetches your site daily for updates.
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Viraltag Inc.
  • Affordable platform for Pinterest especially
  • Streamlining of pins at peak times on Pinterest
  • Easy to navigate platform
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Cons
Meta Platforms Inc
  • The planner enables timings of others' posts to be seen easily, but an easier view of that content (eg by hovering over it) would be preferable
  • Insights gives detailed information on the performance of posts, but could be more intuitive - and it would be helpful if it flagged particularly good performers or practices.
  • Sometimes using @ tags is a little slow - and it's not always easy to tell which ones you want without opening another window and testing them yourself.
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Viraltag Inc.
  • While the more costly arrangement offers Google examination, this is just insufficient for a business to see genuine commitment with our posts.
  • Visual investigations with charts, which are standard on numerous different arrangements, are just accessible in the top estimated plan at VT.
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Likelihood to Renew
Meta Platforms Inc
We have to continue using this tool in order to be effective on this marketing platform. Though there are several changes I wish we could see, the fact is that we will still need to use this product to provide customers with the information they need.
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Viraltag Inc.
No answers on this topic
Usability
Meta Platforms Inc
Meta Business Suite is a solid, centralized tool that covers the core needs of social media planning and publishing. However, some limitations — like inconsistent Reels functionality, clunky previews, and lack of creative asset organization — hold it back from being a seamless, end-to-end solution. There's a lot of potential with continued improvements.
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Viraltag Inc.
It is absolutely amazing software. I love to use this mind-blowing software.
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Reliability and Availability
Meta Platforms Inc
I've only dealt with the API having issues a couple times, but as you can imagine an outage is not something an advertiser would find acceptable, especially during any ecommerce-heavy time of year. The overall platform could use some help with availability when it comes to authentication, as it struggles with consistency in authentication.
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Viraltag Inc.
No answers on this topic
Performance
Meta Platforms Inc
There are a lot of shortcomings when it comes to performance. There are pages that I do not expect to have much information to load on the page, yet it takes an incredibly long time (10+ secondes). I have not had experience with the integration slowing other platforms down too much.
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Viraltag Inc.
No answers on this topic
Support Rating
Meta Platforms Inc
I've found the Facebook for Business support to be hit or miss. For billing questions they're timely and helpful. For complex questions about specific services I've often received a longer wait and a less helpful experience. I'm often redirected to their docs, which are often not particularly helpful.
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Viraltag Inc.
It is very supportive by all means.
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Implementation Rating
Meta Platforms Inc
Take all of the training offered through Facebook first before attempting to create a page on the platform. Learn all of the capabilities available to you. Learn about the different types of audiences who might be interested in seeing your page. Create short video clips as though they are viewed at a much higher rate than anything else. Offer free giveaways or raffles to further build to your list of prospects and drive traffic to your website
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Viraltag Inc.
No answers on this topic
Alternatives Considered
Meta Platforms Inc
Compared to the other tools listed above, Meta Business Suite has good navigation, great interest audience-building tools, okay ad analytics, a great messaging system, and below-average customer support. We chose Meta Business Suite for its massive user base and for its industry-leading targeting functionality (which is a result of that massive user base!).
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Viraltag Inc.
We don't use Hootsuite for Pinterest and we don't use Viraltag (much) for Twitter, Instagram or Facebook feeds.
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Scalability
Meta Platforms Inc
This product is definitely able to run at scale, but it would be wise to have enough eyeballs to oversee it and the tools for keeping the campaigns, adsets, and ads organized could use some improvement. I can also see the UI interfering with usability at greater amounts of scale.
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Viraltag Inc.
No answers on this topic
Return on Investment
Meta Platforms Inc
  • Overall positive ROI has been achieved using this platform. You must have a clear understanding of where your CPL maximums are to remain profitable and either optimize to success or pull the plug on campaigns that are bleeding spend.
  • This is a great platform to build new audiences or grow existing ones.
  • Building audience segments via pixel tracking is a huge win for this platform.
Read full review
Viraltag Inc.
  • Viraltag, when used to optimize Pinterest stream, saved advertising dollars and reached organic audience really well
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ScreenShots