Microsoft Azure IoT Edge vs. Salesforce Lightning Components & Developer Experience

Deployment of mission critical business support solutions particularly those that support virtual learning and video conferencing environments. This is because they help organisations such as the university to effectively transition to a digitally compliant organisation.

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If you have a large customer base and a large amount of data on each of your customers, it is really strong in creating personalized content that your salespeople can use in their pitch meetings—and then setting up workflows for automated for lifecycle journey creations to automatically go out to customers.

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• It works even if there is no internet at client location. It will record all the generated data and only send them to cloud storage when there is internet connection.
• It allows you to bring cloud functionality down to Edge location in the form of docker container.
• It also supports two way communication from device to cloud and vice-versa.

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• It has a very smooth integration with Salesforce and third-party tools, ensuring easy tracking of policies and assets.
• It also has impressive security features like used-based permissions and encrypted data.
• Everything can be managed from a centralized place which saves a lot of time.

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• For some reason, the containerized architecture was also making this very hard
• Had some issues when debugging edge modules, needs a professional grade remote debugging
• Industrial automation still requires attention. OPC-UA was good but Modbus or custom PLCs etc was painful to set up

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• It takes a while before it recognizes bounced emails.
• We get so many notifications from a single action. Not sure if this can be modified in the settings though.
• Error messages are sometimes unclear which makes it hard for us to identify the problem.

Most of the time it works perfectly, does not require any attention, but when there is a problem, it's really hard to diagnose it. I think the documentation for the positive scenarios are good on the Microsoft side, but for negative scenarios, I don't think there is enough community help out there, in my opinion.

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It's very good, but it's still living in a little bit in an older design aspect, but I think a lot of it is about to come out, just hasn't quite gotten there yet. Still a little clunky from a you have to know it to know it or you know it to use it. It takes a little bit of training to get into it. It's not quite the, anybody can come in and start using it immediately, type feel.

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I am not an administrator so there may very well be outstanding Support and I am just not privy to it. On a user level it's hard to gauge the effectiveness and responsiveness of Support because nearly everything has to go through an administrator

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The reason Behind this is the cost, as Microsoft provides solutions and integrations of services cheaper than AWS.

We were previously using an older version prior to it becoming Salesforce Lightning Platform so we were well adverse on the advantages of using a CRM, to begin with. It made sense to convert to Salesforce Lightning Platform after we were given a free trial of the platform. Certain reps were chosen to experiment with it and from there a decision was made to move forward. We've been customers ever since.

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• Very valuable return on investment for IT capex committed to the deployment
• Improvements in overall organisational efficiency and agility
• Repositioning the organisation to become digitally transformed

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• Better visibility of Accounts and Contacts interactions makes it easier to maintain during employee transitions.
• Tracking of current jobs and relating them to past jobs is very useful.
• More efficient use of Sales Reps time.
• Sales Managers have good visibility into how their people are working.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info