TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft Copilot Studio

    Score8.4 out of 10
    N/AMicrosoft Copilot Studio is a low-code tool that empowers users to build their copilots or customize Microsoft Copilot. With its conversational capabilities, including custom GPTs, generative AI plugins, and manual topics, Copilot Studio is a platform that can be adapted to suit a range of use cases. Microsoft Copilot Studio provides an end-to-end lifecycle for standalone copilots and customizations through a single web-based experience. This allows users to build, deploy,…

    $200

    per month per month/tenant for 25,000 messages. You can purchase additional packs.

    Rasa

    Score8.4 out of 10
    Enterprise companies (1,001+ employees)
    Rasa is a conversational AI platform from the company of the same name headquartered in San Francisco, enabling enterprises to build customer experiences. Rasa’s platform was built to create enterprise-grade virtual assistants, allowing personalized conversations with customers - at scale. Rasa’s conversational AI platform allows companies to build better customer experiences by lowering costs through automation, improving customer satisfaction, and providing a scalable way to gather customer…

    $0

    Pricing
    Microsoft Copilot StudioRasa
    Editions & Modules
    No answers on this topic
    Developer Edition
    $0
    Growth
    starting at $35k
    Enterprise
    Contact Sales
    Offerings
    Pricing Offerings
    Microsoft Copilot StudioRasa
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsFor building a copilot: $200 per month/tenant for 25,000 messages. Additional packs available. For customizing Copilot for Microsoft 365: Copilot Studio is included in the $30 user license.—
    More Pricing Information
    Best Alternatives
    Microsoft Copilot StudioRasa
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    Azure AI Bot Service
    Score7.9 out of 10
    Azure AI Bot Service
    Score7.9 out of 10
    Enterprises
    Azure AI Bot Service
    Score7.9 out of 10
    Azure AI Bot Service
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Microsoft Copilot StudioRasa
    Likelihood to Recommend
    9.4
    (3 ratings)
    8.4
    (4 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    9.4
    (3 ratings)
    7.0
    (4 ratings)
    Availability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    10.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Configurability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    10.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Microsoft Copilot StudioRasa
    Likelihood to Recommend
    Microsoft
    It has performed exceptionally well where I have required deep contextual understanding , multi deimension analysis or web research. Recently it helped me in the implementation of SAP Project. It helped to prepare documentation like business blue prints, conduct workshops. Understand business requirement with the help of reviewing the information by summarizing.
    Incentivized
    Read full review
    Rasa Technologies Inc
    Rasa Pro is well suited for corporate use and for chatbots which require backend connections. Smaller chatbots with a few flows might be better served with a simple dialogue engine and custom AI agents, or Rasa Open Source. Rasa does not come with its own complex vector database, just in-memory FAISS and connectors to external vector DB's such as Milvus and Qdrant. It provides only a basic document parser and embedder for FAISS. If you need to build a RAG focused chatbot around a large knowledge base with complex documents, e.g. lots of MS Word or PDF files, you'll have to build a separate document parser and embedder, as well as your own semantic search engine
    Incentivized
    Read full review
    Pros
    Microsoft
    • Agentic workflows
    • AI chatbots
    • Deploying via Teams
    • Multiple knowledge sources
    Incentivized
    Read full review
    Rasa Technologies Inc
    • Rasa team has Top notch AI knowledge
    • Greate customer support, by listening towards the clients needs.
    • And building future proof solutions around client Business Requirements within dazzling timeframes
    Incentivized
    Read full review
    Cons
    Microsoft
    • Ability to combine multiple sources in one query (indexing)
    • SharePoint integration - word count limit detrimental
    • Clearer communication and understanding of features and limitations
    Incentivized
    Read full review
    Rasa Technologies Inc
    • No-code apps could be improved
    • Online docs can be messy
    • Steep learning curve
    Incentivized
    Read full review
    Likelihood to Renew
    Microsoft
    At first, it stands out in integrating with the Microsoft ecosystem like Teams, Word, and Outlook. It makes simple for creation and deployment of AI agents and tools with out heavy coding. Great for the purpose of creating AI chat bots for regular tasks. It is excellent for quickly running mock demos.
    Incentivized
    Read full review
    Rasa Technologies Inc
    No answers on this topic
    Usability
    Microsoft
    I would give 9 as it works well for us by utilizing the agentic part we are able to utilize the capabilities of copilot studio, If the billing structure and hallucinations can be corrected I would have given 10 as well. I would recommend everyone to give it a try if you want to up your game in Agentic AI with clients.
    Read full review
    Rasa Technologies Inc
    With the help of dedicated team - documentation and video resources it is relatively easier to build. We prioritized pro-code usage to begin with launch.
    Incentivized
    Read full review
    Performance
    Microsoft
    No performance issue till date.
    Incentivized
    Read full review
    Rasa Technologies Inc
    No answers on this topic
    Support Rating
    Microsoft
    No answers on this topic
    Rasa Technologies Inc
    Rasa support has been very responsive, trying to fix any reported issues ASAP. They've also listened to many requests for improvement. The Rasa features and changelog are well documented
    Incentivized
    Read full review
    Online Training
    Microsoft
    We had an excellent experience during the online training of Microsoft Copilot Studio. We were given training which included complete informations in the session. The session include the how we can use it. It gave us the complete guide. We had recorded sessions for future reference.
    Incentivized
    Read full review
    Rasa Technologies Inc
    No answers on this topic
    Alternatives Considered
    Microsoft
    It is worldwide accepted and we already have the workspace and other tools from Microsoft family which compels us to go for copilot rather than google as it gives you wide range to explore in other areas in the same workspace. Rating and worldwide acceptance is more for Microsoft when compared to any other tool with respect to Agentic AI platform.
    Read full review
    Rasa Technologies Inc
    Incentivized
    Read full review
    Scalability
    Microsoft
    As it is low code it empowers everyone even with non technical person to create and deploy and publish the custom agents. Then agents can operate and plan, learn and scale the complex and challenging tasks across the entire business process. It helps to connect with data and take respective action.
    Incentivized
    Read full review
    Rasa Technologies Inc
    No answers on this topic
    Professional Services
    Microsoft
    Not used.
    Incentivized
    Read full review
    Rasa Technologies Inc
    No answers on this topic
    Return on Investment
    Microsoft
    • Speed of delivery
    • Scale of deployment
    • Increase of access
    Incentivized
    Read full review
    Rasa Technologies Inc
    • Cost Savings & Efficiency
    • Increased Conversion Rates
    • Improved Customer Satisfaction
    • Operational ROI
    Incentivized
    Read full review
    ScreenShots

    Microsoft Copilot Studio Screenshots

    Screenshot of Microsoft Copilot Studio - WorkflowScreenshot of Microsoft Copilot Studio - ChatScreenshot of Microsoft Copilot Studio - Conversational AIScreenshot of Microsoft Copilot Studio - ActionsScreenshot of Microsoft Copilot Studio - AnalyticsScreenshot of Microsoft Copilot Studio - Conversation

    Rasa Screenshots

    Screenshot of the Studio interface, where a new Flow can be tried out. The user can trace the flow of conversation through the AI Assistant to test and debug new developments.Screenshot of the extensible generative conversational AI framework in a no-code user interface, which enables business users to drag and drop dialogue components for easier AI assistant development.Screenshot of central content management to curate the AI Assistant training data. Users can repurpose and reuse assistant data: search, add, edit, and update assistant data directly in Studio.Screenshot of where analysts, testers, and builders can review user conversations to optimize the AI assistant performance and improve the user experience. Filter and tag key conversations for review, and share within a team for increased collaboration and efficiency.Screenshot of the fully transparent conversational AI enables deep customization and explainability enabling a high-performance architecture.