Likelihood to Recommend Usually we had lots two platforms tasked with scanning exposures, anti-malware and provision for information and threat management. But with Microsoft Defender for Endpoint we have an all inclusive platform that even integrate with other Microsoft security apps such as Microsoft Defender for Cloud for enhanced threat insights and visibility.
Read full review Zscaler Internet Access is an internet tunnel that pairs with the network adapter to secure traffic between servers and workstations. It can refresh policies automatically and log intrusions but does not broadcast intrusions. Cloud-based Zscaler Internet Access is easy to deploy and scale, with no hardware or software needed. In a hybrid model, Zscaler Internet Access performs some security functions on-premises and others in the cloud, allowing organizations to keep infrastructure. There is a slight learning curve from VPN and appliance architecture to this paradigm.
Read full review Pros It provides a unified security experience when combined with other Microsoft products such as Microsoft Defender for 365 and Azure Defender. It has an excellent dashboard and centralized view that make it easy to see and control everything from one location. It's an EDR tool designed to help you understand incidents and alerts better. Real-time detection of attacks and prompt endpoint device responses. It effortlessly interacts with additional Microsoft security products. Read full review Zscaler completely moved away from the traditional firewall setup to a hosted firewall solution. We don't have to worry about the hardware failing or maintaining it as part of our service plan compared to our on-premise firewall. Zscaler has a lot of data centres across the world where they are maintaining their solutions so mobile consultants will always be close to one of their data centres. Rolling out Zscaler solutions to our end customers' computers is actually pretty easy and hassle-free. As part of onboarding of new employees we can set up the Zscaler solution and push it to our end users' machines and get them connected to the cloud solutions. Zscaler does proper market research on the latest emerging threats and they keep their firewall patched and updated to the latest versions so the security team does not have to worry about keeping the firewall updated. Read full review Cons Does not allow for remediation from the management console. The ticket system doesn't alert the person assigned to the ticket. You have to submit requests for whitelisting applications. Scanning exclusions are tricky to find. Adding devices, especially Apple devices, is very cumbersome. Read full review Chat or email support is not available. Only option is to either call them or raise a ticket by logging into their website. Pricing is not transparent and quote based. Access to websites is a little too slow with Zscaler monitoring on. Read full review Usability Zscaler is a mandatory solution required by almost every large organization with a workforce working remotely or using cloud-based apps. Its deployment is relatively easy and it keeps on working in the background without actively bothering the user. Apart from a few weird messages which a user is unable to comprehend, Zscaler is able to provide fast and safe access to the internet and other external applications.
Read full review Support Rating The first time I tried to onboard my macOS endpoints to MDE I struggled for quite a bit. I had to reach out to Microsoft's MDE support team. The tech was very helpful in walking me through the steps during a screen share session
Read full review I cannot give a fair rating for this as I have not had to contact Zscaler support. There was one time we had to contact them because we needed to check if they were having issues on their end. Our ISP was actually the problem but support seemed very friendly.
Read full review Alternatives Considered in an overall protection sentinelone is providing better protection for us, but as it comes with subscription's limitation, we have to be really careful in managing the licenses, the MS Defender for endpoint is providing us a decent protection which we are not complaining about, why we chose them ? as mentioned, this is coming with our subscription
Read full review Zscaler Intenet Access proved to be superior and the difference for us was the speed of policy delivery since your policy is applied in a web console and is effective in a matter of seconds. Another point to congratulate the solution is its compatibility with different platforms (macOS, Linux, Windows, Android, and iOS).
Read full review Return on Investment By providing robust threat protection, Defender for Endpoint can prevent downtime caused by security issues. Employees can work without interruptions, leading to increased productivity. By significantly decreasing the frequency of security incidents like malware infections and data breaches, Microsoft Defender for Endpoint can protect your network. The cost of incident response, cleanup, and potential regulatory fines are reduced as a result of the decrease in events. The implementation and configuration of Microsoft Defender for Endpoint may require an initial investment in licensing, training, and deployment, which can temporarily affect ROI. The cost of licensing can be substantial, especially for larger organizations. This cost needs to be factored into the ROI calculation. Read full review ROI is there and it is safeguarding the data and user access to net. Being a cloud based can be scaled up when required. Third parties can be allowed based on the company IT policies (Clients or Vendors etc.) for business perspective. Read full review ScreenShots Microsoft Defender for Endpoint Screenshots