Microsoft Dynamics 365 Business Central vs. SAP Business One

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Microsoft Dynamics 365 Business Central
Score 7.9 out of 10
N/A
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV) is one of the ERP products in the Dynamics family. The technology is based on the Navision product acquired by Microsoft in 2002. This product is the best-selling Microsoft ERP platform, and is often used by companies in the manufacturing and distribution verticals.N/A
SAP Business One
Score 7.6 out of 10
N/A
SAP Business One is an integrated enterprise resource planning (ERP) solution for small and medium-sized businesses, The product encompasses functionality around sales, customer relationships, inventory, operations, financials and human resources.
$99
per month
Pricing
Microsoft Dynamics 365 Business CentralSAP Business One
Editions & Modules
No answers on this topic
Limited
$99.00
per month
Starter
$110.00
per month
Pro
$132.00
per month
Offerings
Pricing Offerings
Microsoft Dynamics 365 Business CentralSAP Business One
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Microsoft Dynamics 365 Business CentralSAP Business One
Considered Both Products
Microsoft Dynamics 365 Business Central
Chose Microsoft Dynamics 365 Business Central
MS Dynamics NAV is a powerful tool in terms of functionality as it provides financial management, supply chain, project management, service, and CRM capabilities. It has a very reasonable price compared to the other tools that are well overpriced. It also provides several …
SAP Business One
Top Pros
Top Cons
Features
Microsoft Dynamics 365 Business CentralSAP Business One
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Microsoft Dynamics 365 Business Central
7.6
6 Ratings
5% above category average
SAP Business One
10.0
9 Ratings
32% above category average
Pay calculation7.86 Ratings10.08 Ratings
Benefit plan administration7.04 Ratings10.07 Ratings
Direct deposit files9.35 Ratings10.08 Ratings
Customization
Comparison of Customization features of Product A and Product B
Microsoft Dynamics 365 Business Central
8.0
16 Ratings
10% above category average
SAP Business One
5.3
35 Ratings
31% below category average
API for custom integration8.015 Ratings4.233 Ratings
Plug-ins8.013 Ratings6.433 Ratings
Security
Comparison of Security features of Product A and Product B
Microsoft Dynamics 365 Business Central
9.0
20 Ratings
10% above category average
SAP Business One
7.1
39 Ratings
13% below category average
Single sign-on capability9.016 Ratings7.032 Ratings
Role-based user permissions9.020 Ratings7.239 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Microsoft Dynamics 365 Business Central
5.1
21 Ratings
31% below category average
SAP Business One
6.4
40 Ratings
9% below category average
Dashboards5.117 Ratings4.736 Ratings
Standard reports5.121 Ratings6.440 Ratings
Custom reports5.120 Ratings8.036 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
Microsoft Dynamics 365 Business Central
8.8
21 Ratings
14% above category average
SAP Business One
5.1
41 Ratings
40% below category average
Accounts payable9.020 Ratings7.841 Ratings
Accounts receivable8.419 Ratings7.840 Ratings
Global Financial Support9.08 Ratings7.026 Ratings
Primary and Secondary Ledgers10.07 Ratings7.026 Ratings
Journals and Reconciliations10.010 Ratings6.633 Ratings
Configurable Accounting10.010 Ratings6.231 Ratings
Standardized Processes9.011 Ratings7.036 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
Microsoft Dynamics 365 Business Central
8.7
16 Ratings
10% above category average
SAP Business One
7.4
40 Ratings
6% below category average
Inventory tracking9.016 Ratings6.440 Ratings
Automatic reordering6.79 Ratings8.028 Ratings
Location management9.013 Ratings7.237 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
Microsoft Dynamics 365 Business Central
7.9
19 Ratings
2% above category average
SAP Business One
6.4
38 Ratings
19% below category average
Pricing7.117 Ratings7.237 Ratings
Order entry8.016 Ratings7.238 Ratings
Credit card processing10.011 Ratings8.522 Ratings
Cost of goods sold8.015 Ratings7.238 Ratings
Order Orchestration8.05 Ratings7.030 Ratings
Subledger and Financial Process
Comparison of Subledger and Financial Process features of Product A and Product B
Microsoft Dynamics 365 Business Central
8.4
11 Ratings
13% above category average
SAP Business One
5.9
34 Ratings
23% below category average
Billing Management8.39 Ratings6.129 Ratings
Cash and Asset Management9.010 Ratings3.226 Ratings
Travel & Expense Management7.86 Ratings8.821 Ratings
Budgetary Control & Encumbrance Accounting8.37 Ratings2.225 Ratings
Period Close10.010 Ratings8.031 Ratings
Project Financial Management
Comparison of Project Financial Management features of Product A and Product B
Microsoft Dynamics 365 Business Central
8.7
8 Ratings
13% above category average
SAP Business One
7.0
19 Ratings
8% below category average
Budgeting and Forecasting10.08 Ratings7.017 Ratings
Project Costing10.07 Ratings7.016 Ratings
Cost Capture10.08 Ratings7.016 Ratings
Capital Project Management8.05 Ratings7.011 Ratings
Customer Contract Compliance10.06 Ratings7.014 Ratings
Project Revenue Recognition8.04 Ratings6.116 Ratings
Project Execution Management
Comparison of Project Execution Management features of Product A and Product B
Microsoft Dynamics 365 Business Central
7.7
4 Ratings
12% above category average
SAP Business One
8.9
15 Ratings
26% above category average
Project Planning and Scheduling8.03 Ratings7.014 Ratings
Task Insight for Project Managers8.03 Ratings10.011 Ratings
Project Mobile Functionality8.03 Ratings10.010 Ratings
Definable Resource Pools7.03 Ratings10.08 Ratings
Grants Management
Comparison of Grants Management features of Product A and Product B
Microsoft Dynamics 365 Business Central
9.7
3 Ratings
25% above category average
SAP Business One
7.7
15 Ratings
2% above category average
Award Lifecycle Management10.03 Ratings7.09 Ratings
Procurement
Comparison of Procurement features of Product A and Product B
Microsoft Dynamics 365 Business Central
8.0
6 Ratings
14% above category average
SAP Business One
8.1
16 Ratings
15% above category average
Bids Analyzed and Compared8.03 Ratings9.310 Ratings
Contract Authoring8.03 Ratings7.511 Ratings
Contract Repository7.03 Ratings8.69 Ratings
Requisitions-to-Purchase Orders Integrated7.55 Ratings8.213 Ratings
Supplier Management8.03 Ratings7.012 Ratings
Risk Management
Comparison of Risk Management features of Product A and Product B
Microsoft Dynamics 365 Business Central
9.6
3 Ratings
38% above category average
SAP Business One
8.0
8 Ratings
21% above category average
Risk Repository9.32 Ratings8.36 Ratings
Control Management9.43 Ratings8.97 Ratings
Control Efficiency Assessments9.32 Ratings7.76 Ratings
Issue Detection10.03 Ratings8.37 Ratings
Remediation and Certification9.72 Ratings7.76 Ratings
Logistics
Comparison of Logistics features of Product A and Product B
Microsoft Dynamics 365 Business Central
7.7
3 Ratings
12% above category average
SAP Business One
6.9
20 Ratings
1% above category average
Transportation Planning and Optimization8.02 Ratings6.213 Ratings
Transportation Execution Management8.02 Ratings6.211 Ratings
Trade and Customs Management8.02 Ratings7.011 Ratings
Fulfillment Management7.93 Ratings6.816 Ratings
Warehouse Workforce Management8.02 Ratings6.213 Ratings
Manufacturing
Comparison of Manufacturing features of Product A and Product B
Microsoft Dynamics 365 Business Central
7.1
3 Ratings
6% below category average
SAP Business One
8.3
19 Ratings
10% above category average
Production Process Design9.02 Ratings8.217 Ratings
Production Management5.83 Ratings8.218 Ratings
Configuration Management1.32 Ratings7.613 Ratings
Work Execution9.02 Ratings8.215 Ratings
Manufacturing Costs8.63 Ratings8.215 Ratings
Supply Chain
Comparison of Supply Chain features of Product A and Product B
Microsoft Dynamics 365 Business Central
9.5
5 Ratings
27% above category average
SAP Business One
6.4
23 Ratings
12% below category average
Forecasting9.05 Ratings6.222 Ratings
Inventory Planning10.05 Ratings6.223 Ratings
Performance Monitoring10.05 Ratings6.017 Ratings
Product Lifecycle Management
Comparison of Product Lifecycle Management features of Product A and Product B
Microsoft Dynamics 365 Business Central
9.3
2 Ratings
25% above category average
SAP Business One
9.0
15 Ratings
21% above category average
Proposal Management9.01 Ratings6.012 Ratings
Product Master Data Management9.01 Ratings7.013 Ratings
Best Alternatives
Microsoft Dynamics 365 Business CentralSAP Business One
Small Businesses
Acumatica
Acumatica
Score 8.7 out of 10
Acumatica
Acumatica
Score 8.7 out of 10
Medium-sized Companies
Infor VISUAL
Infor VISUAL
Score 7.2 out of 10
Infor VISUAL
Infor VISUAL
Score 7.2 out of 10
Enterprises
SAP Business ByDesign
SAP Business ByDesign
Score 7.5 out of 10
SAP Business ByDesign
SAP Business ByDesign
Score 7.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Microsoft Dynamics 365 Business CentralSAP Business One
Likelihood to Recommend
8.0
(21 ratings)
7.6
(46 ratings)
Likelihood to Renew
10.0
(1 ratings)
4.6
(9 ratings)
Usability
9.0
(3 ratings)
7.1
(11 ratings)
Availability
8.0
(1 ratings)
9.0
(3 ratings)
Performance
-
(0 ratings)
8.0
(1 ratings)
Support Rating
10.0
(2 ratings)
9.0
(11 ratings)
In-Person Training
-
(0 ratings)
7.7
(2 ratings)
Online Training
-
(0 ratings)
4.5
(2 ratings)
Implementation Rating
-
(0 ratings)
2.9
(24 ratings)
Ease of integration
-
(0 ratings)
9.0
(1 ratings)
Product Scalability
-
(0 ratings)
9.0
(2 ratings)
Vendor post-sale
-
(0 ratings)
8.0
(1 ratings)
Vendor pre-sale
-
(0 ratings)
8.0
(1 ratings)
User Testimonials
Microsoft Dynamics 365 Business CentralSAP Business One
Likelihood to Recommend
Microsoft
It addresses well some integration and connectivity issues with other software and adapted technologies: formulation and manufacturing batching software, scanners and bar codes, inventory, financials, emailing of invoices and statement, sales and purchasing... etc. I believe it to be better suited to a medium to large company. Not as simple and seamless as we expected for migrating from another Microsoft Dynamics software product (we moved from GP to NAV). Our staff is going through a tougher time than we thought to learn some procedures. Normal growing pains?!
Read full review
SAP
SAP Business One would be more useful if it contained tools to acommodate the growing need of online sales. A more complete shipping module which handles tracking numbers with the common couriers would be great. A built in warehouse management system would be great designed to be used with barcode scanners
Read full review
Pros
Microsoft
  • Automate the creation of bills of materials for production. We can now generate a BoM from a sales order.
  • Organization of all data pertaining to thousands of parts, assemblies, and finished goods. Engineering and purchasing have a common portal.
  • We can create sales orders from quotations instead of re-entering them (this did require some bolt-on software). Less redundant work with fewer entry errors.
  • Accounting can provide reports based on specific criteria stored in NAV. We can pull better and more detailed intelligence.
Read full review
SAP
  • SAP Business One is more suitable for small and medium scale enterprises
  • SAP Business One is : analytics, mobile technologies, cloud technologies
  • SAP Business One has exceptional performance in handling business functions such as purchasing and operations and customer relationship management
  • An important key features of SAP Business One is Reporting and Analytics.
Read full review
Cons
Microsoft
  • The version of software that we currently use isn't compatible with Windows 7, therefore we had to install it using the virtual computer under Windows XP. This created a few additional steps that the users had to go through in order to access the software which generated more calls to our IT Helpdesk.
  • We did research how much it would cost to upgrade the software so that we could get a version compatible with Windows 7, but the cost was way too expensive for our organization. Also, when we need to make updates or changes to the software, there are very few consultants who are familiar with the software so we are limited in who we can use for consulting services. Since we are limited in choosing consultants who can make updates and changes to the software the fees are usually really expensive for their services.
  • There is a .zup file that we constantly have to delete in order for the database to work properly and update. Users get a pop-up about once a week asking if they want to replace the .zup file and if the file is not deleted then the opening page for the software will not show up correctly and the database will not have the most up to date information.
Read full review
SAP
  • Following a bench mark process - this seems contradicting to flexibility however we have wished we could follow more of an industry benchmark. Our challenge as a small company has been knowing how to properly use the system. We have discovered that we have set up the system wrong based and are using it improperly which has cause a lot work to correct.
  • Better live reporting options - current we are on prem SQL. Yes SAP is moving to HANA however smaller companies like ourselves are not ready for that. We need to be able to maintain our existing SQL DB. We also have a demand for live BI Reporting. It has been difficult to do this with our current set up.
  • Error handling - have found it very difficult to troubleshoot. Errors are not always clear and answers are hard to find.
Read full review
Likelihood to Renew
Microsoft
We've already decided to continue using this software. It is too expensive for us to upgrade so we made a workaround by using the virtual computer with Windows XP installed on it. We did research replacing this software, but it was a better financial decision to keep what we had instead
Read full review
SAP
As I said before, it is a first level tool, well developed, and with very strong development support, although the learning curve, its implementation, the cost-benefit ratio, the price and the user experience is not the most suitable for small and medium-sized companies. It is a company with extensive experience, market positioning, technical support and expanded use
Read full review
Usability
Microsoft
It has simplified all processes and reduces turnaround time for month end processes. You can easily navigate through the dashboard which is very user friendly and easily guides you to different functionalities. Duplications of Invoices is avoided because NAV rejects posting of an invoice number already in the system so you increase accuracy.
Read full review
SAP
I would like to give 8 out of 10 rating for SAP Business One because SAP Business One is a good choice for the mostly used business management solutions for the small and medium-sized companies. SAP Business One can help in optimizing the existing business process and enables streamline business processes for the daily activities for all users across the entire organization. The importance realization of SAP Business One implementation is based on the selection of the good reputation partner and its approach for the entire implementation. SAP Business One is a user-friendly and easy to use Enterprise system that the organization can benefit its features and functionalities by utilizing it.
Read full review
Reliability and Availability
Microsoft
No answers on this topic
SAP
The SAP Business One software is up and running every time
you need it as it was planned. In more than 6 years that we have been
using the product, it has never been unavailable and if it ever was, it was because of a planned maintenance window scheduled in the company.
Read full review
Performance
Microsoft
No answers on this topic
SAP
SAP Business One performance depends mostly on the speed of your internal servers, should you have the solution on premise as we do. Sometimes the system tends to be a little slower for some users when others are executing really big reports of performing some batch loads, but generally, the performance is acceptable to all the users.
Read full review
Support Rating
Microsoft
It provides one to efficiently be able to manage bookkeeping and inventory without much challenges. One can easily navigate through workflow processes while managing usages and budgets. Being able to produce reports in Word, Excel or PDF means one is able to have a working document to produce trends and graphs or produce pivot tables.
Read full review
SAP
I rate my experience with SAP Business One's support team as excellent (10). They are easy to contact and effortless to work with on any issue or concern. I like the support SAP provides for any of their products. SAP has a great backing and I would recommend them to any of my colleagues.
Read full review
In-Person Training
Microsoft
No answers on this topic
SAP
The training I get was a consultant level training, so it's basically a 6 weeks training covering every aspect and every module of the system. It covered most common use cases and exercise training so you can get along with the software, as well as examples so there culd be a better understanding.
Read full review
Online Training
Microsoft
No answers on this topic
SAP
Over the past two years SAP has added a great deal of new SAP Business One on-line training for version 9.0 and 9.1. Most of the training is very strong, but some is difficult to understand and follow. Additionally, SAP still has a few holes in their on-line training around Production, Bill-of-Materials, MRP and Service.
Read full review
Implementation Rating
Microsoft
No answers on this topic
SAP
These implementations are not easy. Even a standard implementation can be difficult. With a never-been-done-before implementation, the implementation team and the user team need to be thorough with planning, make a decision on key points, and stick to them before any design happens. Our biggest challenge was not from StellarOne, rather it was from the mid-implementation decisions from our internal team. StellarOne did a great job warning us, implementing our decision, and then helping us adjust our SAP to handle the new direction we took.
Read full review
Alternatives Considered
Microsoft
I have personally supported all of the Dynamic family of ERP systems and made the decision to concentrate on NAV as the solution of choice. From a support and development standpoint there are few if any packages that can compare. It is not uncommon for most of the companies that I support to only call me once or twice a month after the first year. This is due to the ease of tracking down problems and errors and the ability for a developer to provide the end-user with routines that automatically correct the most basic kind of error
Read full review
SAP
SAP provides the most robust solution, with modules available for all department managers and even options for customization according to the company's special needs. We especially used the Crystal reports options to provide reports for each module. Overall, even if it's not the least expensive option, it has the best value for money.
Read full review
Scalability
Microsoft
No answers on this topic
SAP
For most small businesses, the only way you outgrow SAP Business One is if the nature of your business changes radically. Going from 1 to 50 users is quite easy with SAP B1. Going beyond 50 may require moving to the Hana SAP B1 platform to maintain or improve performance, but the path is there.
Add-ons to SAP B1 can also be added as specific needs are encountered that are not closely met by the standard product. These may be required early in the product life because of the nature of your business, or as you expand the use of SAP B1.
Read full review
Return on Investment
Microsoft
  • Automation processing, including EDI functionality, has increased employee efficiency and prevented the need for adding additional employees.
  • Implementation of the warehouse functionality, including cycle counts, has resulted in better inventory control/less shrinkage.
  • Implementation of e-Ship and e-Receive, has resulted in greater efficiency and order accuracy.
Read full review
SAP
  • Employee efficiency has definitely increased with SAP Business One. This is attributed in a lot of ways to information visibility. Our employees are able to gather the data they need, quickly, and effectively.
  • Identifying inconsistencies in pricing has also been accomplished through use of reporting off individual tables. Previously, we weren't able to access our data in such a way as to enable us to write custom reports in-house.
  • We have also benefited greatly from having a single source of all business information. We utilize SAP Business One exclusively in-house. All documentation is attached to specific orders and Business Partners, as well as serialized equipment that has been sold.
Read full review
ScreenShots