171 Ratings
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Score 8.1 out of 100
196 Ratings
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Score 8.1 out of 100

Feature Set Ratings

  • Microsoft Dynamics 365 Business Central ranks higher in 2 feature sets: Security, General Ledger and Configurable Accounting
  • SAP Business One ranks higher in 15 feature sets: Payroll Management, Customization, Reporting & Analytics, Inventory Management, Order Management, Subledger and Financial Process, Project Financial Management, Project Execution Management, Grants Management, Procurement, Risk Management, Logistics, Manufacturing, Supply Chain, Product Lifecycle Management

Payroll Management

7.4

Microsoft Dynamics 365 Business Central

74%
10.0

SAP Business One

100%
SAP Business One ranks higher in 5/5 features

Pay calculation

7.0
70%
7 Ratings
10.0
100%
8 Ratings

Benefit plan administration

8.0
80%
5 Ratings
10.0
100%
7 Ratings

Direct deposit files

7.0
70%
6 Ratings
10.0
100%
8 Ratings

Salary revision and increment management

8.0
80%
5 Ratings
10.0
100%
8 Ratings

Reimbursement management

7.0
70%
5 Ratings
10.0
100%
9 Ratings

Customization

8.0

Microsoft Dynamics 365 Business Central

80%
8.6

SAP Business One

86%
SAP Business One ranks higher in 2/2 features

API for custom integration

8.0
80%
16 Ratings
8.9
89%
32 Ratings

Plug-ins

8.0
80%
14 Ratings
8.3
83%
31 Ratings

Security

9.0

Microsoft Dynamics 365 Business Central

90%
8.9

SAP Business One

89%
Microsoft Dynamics 365 Business Central ranks higher in 2/2 features

Single sign-on capability

9.0
90%
17 Ratings
8.9
89%
31 Ratings

Role-based user permissions

9.0
90%
21 Ratings
8.9
89%
37 Ratings

Reporting & Analytics

7.4

Microsoft Dynamics 365 Business Central

74%
9.0

SAP Business One

90%
SAP Business One ranks higher in 3/3 features

Dashboards

7.1
71%
18 Ratings
8.7
87%
34 Ratings

Standard reports

7.5
75%
22 Ratings
9.2
92%
38 Ratings

Custom reports

7.5
75%
21 Ratings
9.2
92%
35 Ratings

General Ledger and Configurable Accounting

8.2

Microsoft Dynamics 365 Business Central

82%
6.5

SAP Business One

65%
Microsoft Dynamics 365 Business Central ranks higher in 6/11 features

Accounts payable

7.0
70%
21 Ratings
9.0
90%
39 Ratings

Accounts receivable

7.1
71%
20 Ratings
9.3
93%
38 Ratings

Global Financial Support

9.0
90%
9 Ratings
8.9
89%
24 Ratings

Primary and Secondary Ledgers

6.9
69%
8 Ratings
8.3
83%
24 Ratings

Intercompany Accounting

9.0
90%
8 Ratings
8.3
83%
24 Ratings

Localizations

8.4
84%
10 Ratings
9.0
90%
24 Ratings

Journals and Reconciliations

8.5
85%
11 Ratings
9.3
93%
31 Ratings

Enterprise Accounting

9.0
90%
10 Ratings
8.6
86%
26 Ratings

Configurable Accounting

9.0
90%
11 Ratings
8.2
82%
29 Ratings

Centralized Rules Framework

8.5
85%
10 Ratings
7.9
79%
26 Ratings

Standardized Processes

9.0
90%
12 Ratings
8.6
86%
34 Ratings

Inventory Management

8.6

Microsoft Dynamics 365 Business Central

86%
8.8

SAP Business One

88%
Microsoft Dynamics 365 Business Central ranks higher in 2/4 features

Inventory tracking

8.7
87%
17 Ratings
9.2
92%
38 Ratings

Automatic reordering

8.0
80%
10 Ratings
8.9
89%
27 Ratings

Location management

9.0
90%
14 Ratings
8.5
85%
35 Ratings

Manufacturing module

9.0
90%
16 Ratings
8.5
85%
27 Ratings

Order Management

7.8

Microsoft Dynamics 365 Business Central

78%
8.9

SAP Business One

89%
SAP Business One ranks higher in 7/7 features

Pricing

8.2
82%
18 Ratings
8.7
87%
35 Ratings

Order entry

8.0
80%
17 Ratings
9.2
92%
36 Ratings

Credit card processing

8.4
84%
12 Ratings
8.5
85%
22 Ratings

Cost of goods sold

7.0
70%
16 Ratings
8.5
85%
36 Ratings

Order Orchestration

8.0
80%
6 Ratings
9.0
90%
28 Ratings

End-to-end order visibility

8.0
80%
7 Ratings
9.0
90%
29 Ratings

Order exception Resolution

7.0
70%
5 Ratings
9.3
93%
24 Ratings

Subledger and Financial Process

8.3

Microsoft Dynamics 365 Business Central

83%
8.6

SAP Business One

86%
Microsoft Dynamics 365 Business Central ranks higher in 7/14 features

Automated Invoice Processing

9.0
90%
11 Ratings
8.6
86%
21 Ratings

Shared Services Payments

8.5
85%
7 Ratings
7.6
76%
18 Ratings

Billings Management

9.0
90%
10 Ratings
7.9
79%
28 Ratings

Customer Receipt Applications

6.1
61%
9 Ratings
8.9
89%
21 Ratings

Customer Collections

8.0
80%
8 Ratings
8.3
83%
26 Ratings

Revenue Recognition

8.0
80%
9 Ratings
8.6
86%
23 Ratings

Cash Management

8.5
85%
11 Ratings
8.3
83%
25 Ratings

Asset Management

8.6
86%
10 Ratings
9.0
90%
25 Ratings

Travel & Expense Management

7.0
70%
7 Ratings
8.9
89%
21 Ratings

Budgetary Control & Encumbrance Accounting

9.0
90%
8 Ratings
8.4
84%
24 Ratings

Period Close

9.0
90%
11 Ratings
8.6
86%
30 Ratings

Transactions Tax

8.4
84%
8 Ratings
8.6
86%
25 Ratings

Subledger Reconciliations

9.5
95%
10 Ratings
8.8
88%
22 Ratings

3rd Party Accounting Systems

7.9
79%
5 Ratings
9.4
94%
15 Ratings

Project Financial Management

8.2

Microsoft Dynamics 365 Business Central

82%
8.9

SAP Business One

89%
SAP Business One ranks higher in 10/12 features

Budgeting and Forecasting

9.5
95%
9 Ratings
8.4
84%
16 Ratings

Project Costing

9.0
90%
8 Ratings
9.0
90%
15 Ratings

Cost Capture

9.0
90%
9 Ratings
9.0
90%
15 Ratings

Capital Project Management

8.0
80%
6 Ratings
9.0
90%
10 Ratings

Customer Invoicing

9.0
90%
9 Ratings
9.5
95%
18 Ratings

Customer Contract Compliance

8.5
85%
7 Ratings
9.0
90%
13 Ratings

Project Revenue Recognition

8.0
80%
5 Ratings
9.0
90%
15 Ratings

Project Financial Performance Analysis

8.0
80%
6 Ratings
8.9
89%
15 Ratings

Project Financials Dashboard

7.0
70%
6 Ratings
9.9
99%
13 Ratings

Real-time Financial Reporting

7.0
70%
6 Ratings
10.0
100%
17 Ratings

Embedded Business Intelligence

7.0
70%
5 Ratings
7.4
74%
13 Ratings

Project Planning Collaboration

8.0
80%
4 Ratings
7.4
74%
13 Ratings

Project Execution Management

7.7

Microsoft Dynamics 365 Business Central

77%
9.8

SAP Business One

98%
SAP Business One ranks higher in 15/15 features

Project Planning and Scheduling

8.0
80%
4 Ratings
9.0
90%
13 Ratings

Project Manager Dashboard

8.0
80%
4 Ratings
10.0
100%
11 Ratings

Resource Manager Dashboard

7.0
70%
4 Ratings
10.0
100%
10 Ratings

Task Insight for Project Managers

8.0
80%
4 Ratings
9.9
99%
11 Ratings

Project Manager Mobile Functionality

7.0
70%
4 Ratings
9.9
99%
10 Ratings

Team Member Task Collaboration

8.0
80%
5 Ratings
9.9
99%
9 Ratings

Team Member Mobile Functionality

8.0
80%
4 Ratings
10.0
100%
8 Ratings

Project Candidate Search

8.0
80%
4 Ratings
9.9
99%
6 Ratings

Project Candidate Comparison and Analysis

8.0
80%
4 Ratings
10.0
100%
7 Ratings

Defineable Resource Pools

7.0
70%
4 Ratings
9.9
99%
8 Ratings

Defineable Resource Pools

8.0
80%
4 Ratings
9.9
99%
8 Ratings

Talent Profiles

8.0
80%
4 Ratings
10.0
100%
4 Ratings

Real-Time Project Reporting

7.0
70%
4 Ratings
8.4
84%
11 Ratings

Absence Management

8.0
80%
4 Ratings
10.0
100%
6 Ratings

Product Lifecycle Management

8.0
80%
4 Ratings
9.9
99%
10 Ratings

Grants Management

7.8

Microsoft Dynamics 365 Business Central

78%
7.9

SAP Business One

79%
Microsoft Dynamics 365 Business Central ranks higher in 3/4 features

Award Lifecycle Management

8.0
80%
4 Ratings
7.4
74%
9 Ratings

Spending Control

8.0
80%
4 Ratings
8.0
80%
11 Ratings

Indirect Cost Management

8.0
80%
3 Ratings
7.9
79%
12 Ratings

Billing

7.0
70%
4 Ratings
8.3
83%
15 Ratings

Procurement

7.9

Microsoft Dynamics 365 Business Central

79%
8.7

SAP Business One

87%
SAP Business One ranks higher in 15/19 features

Sourcing Team Collaboration

9.0
90%
6 Ratings
9.0
90%
11 Ratings

Sourcing Analysis

9.0
90%
6 Ratings
9.4
94%
13 Ratings

Bids Analyzed and Compared

9.0
90%
4 Ratings
9.4
94%
10 Ratings

Catalog Shopping E-Commerce for Employees

8.0
80%
4 Ratings
9.4
94%
10 Ratings

Contract Authoring

7.0
70%
4 Ratings
7.6
76%
11 Ratings

Contract Compliance Management

8.0
80%
4 Ratings
8.9
89%
10 Ratings

Contract History

8.0
80%
4 Ratings
7.6
76%
12 Ratings

Contract Renewal Automation

8.0
80%
4 Ratings
7.6
76%
10 Ratings

Contract Repository

8.0
80%
4 Ratings
8.9
89%
9 Ratings

Contract Standardization and Enforcement

7.0
70%
4 Ratings
8.9
89%
9 Ratings

Electronic Signatures

8.0
80%
4 Ratings
8.9
89%
9 Ratings

Invoice Automated Matching

8.0
80%
4 Ratings
8.9
89%
12 Ratings

Purchasing Risk and Compliance Management

8.0
80%
4 Ratings
8.9
89%
9 Ratings

Requisitions-to-Purchase Orders Integrated

8.9
89%
6 Ratings
8.4
84%
13 Ratings

Spend Compliance Management

8.0
80%
4 Ratings
9.9
99%
9 Ratings

Supplier Assessment

8.0
80%
5 Ratings
7.9
79%
11 Ratings

Supplier Communication and Collaboration

7.0
70%
4 Ratings
7.4
74%
12 Ratings

Supplier Management

7.0
70%
4 Ratings
7.4
74%
12 Ratings

Supplier Portal

7.0
70%
4 Ratings
9.9
99%
8 Ratings

Risk Management

8.0

Microsoft Dynamics 365 Business Central

80%
8.4

SAP Business One

84%
SAP Business One ranks higher in 6/9 features

Risk Repository

8.0
80%
3 Ratings
8.5
85%
6 Ratings

Control Management

8.0
80%
4 Ratings
9.0
90%
7 Ratings

Control Mapping

7.0
70%
4 Ratings
7.9
79%
6 Ratings

Control Efficiency Assessments

8.0
80%
3 Ratings
7.9
79%
6 Ratings

Automated Control Assessments

8.0
80%
3 Ratings
9.5
95%
6 Ratings

Assessment Capture

8.0
80%
3 Ratings
7.9
79%
6 Ratings

Issue Detection

8.0
80%
4 Ratings
8.4
84%
7 Ratings

Automatic Notification

9.0
90%
3 Ratings
9.0
90%
7 Ratings

Remediation and Certification

8.0
80%
3 Ratings
7.9
79%
6 Ratings

Logistics

7.2

Microsoft Dynamics 365 Business Central

72%
8.5

SAP Business One

85%
SAP Business One ranks higher in 12/13 features

Transportation Planning and Optimization

8.0
80%
3 Ratings
8.5
85%
12 Ratings

Transportation Sourcing Management

9.0
90%
3 Ratings
9.0
90%
10 Ratings

Transportation Process Integration

7.9
79%
3 Ratings
8.6
86%
10 Ratings

Transportation Execution Management

8.0
80%
3 Ratings
9.0
90%
10 Ratings

Freight Payment Automation

7.0
70%
3 Ratings
8.4
84%
11 Ratings

Trade Management

7.0
70%
3 Ratings
8.0
80%
10 Ratings

Trade Regulatory Compliance Management

7.0
70%
3 Ratings
7.9
79%
9 Ratings

Customs Entry Management

4.1
41%
3 Ratings
8.2
82%
11 Ratings

Customs Document Management

8.0
80%
3 Ratings
8.0
80%
11 Ratings

Customs Document Collaboration

3.1
31%
4 Ratings
8.0
80%
11 Ratings

Fulfillment Management

9.0
90%
4 Ratings
8.2
82%
14 Ratings

Inventory Visibility

8.0
80%
4 Ratings
9.2
92%
18 Ratings

Warehouse Workforce Management

8.0
80%
3 Ratings
9.0
90%
12 Ratings

Manufacturing

6.9

Microsoft Dynamics 365 Business Central

69%
8.4

SAP Business One

84%
SAP Business One ranks higher in 8/9 features

Production Process Design

7.0
70%
3 Ratings
8.4
84%
17 Ratings

Supply Chain Business Flows

6.0
60%
3 Ratings
9.0
90%
16 Ratings

Production Management

7.0
70%
4 Ratings
8.4
84%
18 Ratings

Contracted Manufacturing Management

8.0
80%
3 Ratings
9.0
90%
11 Ratings

Configuration Management

7.0
70%
3 Ratings
7.9
79%
13 Ratings

Work Definition

6.0
60%
2 Ratings
8.4
84%
14 Ratings

Work Execution

5.0
50%
3 Ratings
8.4
84%
15 Ratings

Advanced Fulfillment

8.0
80%
3 Ratings
7.9
79%
13 Ratings

Manufacturing Costs

8.0
80%
4 Ratings
8.4
84%
15 Ratings

Supply Chain

8.6

Microsoft Dynamics 365 Business Central

86%
8.7

SAP Business One

87%
Microsoft Dynamics 365 Business Central ranks higher in 2/4 features

Forecasting

8.5
85%
6 Ratings
9.3
93%
20 Ratings

Inventory Planning

8.9
89%
6 Ratings
8.3
83%
21 Ratings

Multi-tier Supply Chain Planning

8.5
85%
6 Ratings
8.4
84%
15 Ratings

Performance Monitoring

8.4
84%
6 Ratings
8.9
89%
16 Ratings

Product Lifecycle Management

7.4

Microsoft Dynamics 365 Business Central

74%
9.8

SAP Business One

98%
SAP Business One ranks higher in 7/7 features

Ideation Management

8.0
80%
2 Ratings
9.9
99%
10 Ratings

Requirements Management

8.0
80%
2 Ratings
9.9
99%
11 Ratings

Proposal Management

7.0
70%
2 Ratings
9.9
99%
11 Ratings

Innovation Portfolio Management

6.0
60%
2 Ratings
10.0
100%
7 Ratings

Product Master Data Management

8.0
80%
2 Ratings
9.0
90%
12 Ratings

Vendor Portal

8.0
80%
3 Ratings
9.9
99%
6 Ratings

Project Portfolio Management

7.0
70%
2 Ratings
10.0
100%
6 Ratings

Attribute Ratings

  • Microsoft Dynamics 365 Business Central is rated higher in 3 areas: Likelihood to Renew, Usability, Support Rating
  • SAP Business One is rated higher in 2 areas: Likelihood to Recommend, Availability

Likelihood to Recommend

8.6

Microsoft Dynamics 365 Business Central

86%
22 Ratings
8.7

SAP Business One

87%
44 Ratings

Likelihood to Renew

10.0

Microsoft Dynamics 365 Business Central

100%
1 Rating
5.5

SAP Business One

55%
9 Ratings

Usability

9.0

Microsoft Dynamics 365 Business Central

90%
4 Ratings
8.2

SAP Business One

82%
10 Ratings

Availability

8.0

Microsoft Dynamics 365 Business Central

80%
2 Ratings
9.0

SAP Business One

90%
6 Ratings

Performance

Microsoft Dynamics 365 Business Central

N/A
0 Ratings
8.0

SAP Business One

80%
2 Ratings

Support Rating

9.4

Microsoft Dynamics 365 Business Central

94%
3 Ratings
8.2

SAP Business One

82%
15 Ratings

In-Person Training

Microsoft Dynamics 365 Business Central

N/A
0 Ratings
7.7

SAP Business One

77%
2 Ratings

Online Training

Microsoft Dynamics 365 Business Central

N/A
0 Ratings
4.5

SAP Business One

45%
2 Ratings

Implementation Rating

Microsoft Dynamics 365 Business Central

N/A
0 Ratings
7.7

SAP Business One

77%
47 Ratings

Product Scalability

Microsoft Dynamics 365 Business Central

N/A
0 Ratings
9.0

SAP Business One

90%
2 Ratings

Likelihood to Recommend

Microsoft Dynamics 365 Business Central

It addresses well some integration and connectivity issues with other software and adapted technologies: formulation and manufacturing batching software, scanners and bar codes, inventory, financials, emailing of invoices and statement, sales and purchasing... etc. I believe it to be better suited to a medium to large company. Not as simple and seamless as we expected for migrating from another Microsoft Dynamics software product (we moved from GP to NAV). Our staff is going through a tougher time than we thought to learn some procedures. Normal growing pains?!
FRANCISCO OLIVEIRA | TrustRadius Reviewer

SAP Business One

SAP Business One provides a comprehensive and sophisticated financial system that also easily extends to add the functions of a true ERP system including modules for production, HR, CRM, and MRP. I think it represents the company's small to midsize enterprise offering.
Some important benefits of choosing SAP Business One is that it is a complete [set of] small-business essentials in a single system and it helps you to save money for implementation.
Anonymous | TrustRadius Reviewer

Pros

Microsoft Dynamics 365 Business Central

  • Automate the creation of bills of materials for production. We can now generate a BoM from a sales order.
  • Organization of all data pertaining to thousands of parts, assemblies, and finished goods. Engineering and purchasing have a common portal.
  • We can create sales orders from quotations instead of re-entering them (this did require some bolt-on software). Less redundant work with fewer entry errors.
  • Accounting can provide reports based on specific criteria stored in NAV. We can pull better and more detailed intelligence.
Jenny Christensen | TrustRadius Reviewer

SAP Business One

  • It allows making a real follow-up of the state of the company, without the need to wait for periodic reports. This provides a corrective tool for situations that deviate from the standard.
  • It prevents the business areas from working separately so the information is not duplicated and is managed effectively by all involved. thus avoiding conflicts and optimizing resources.
  • It allows the proper management of the client portfolio, accurately projecting the inputs and outputs of resources, products, orders, and invoices. Therefore, the inventory and cash flow are properly managed.
  • By correctly managing cash inflows and customer requirements, a real plan of goals can be established that is adjusted to the company's capabilities.
  • It is a standardized program in its use, with a parent company with decades in the market and renowned, which provides adequate user support to the tool.
Ronald Socorro | TrustRadius Reviewer

Cons

Microsoft Dynamics 365 Business Central

  • The version of software that we currently use isn't compatible with Windows 7, therefore we had to install it using the virtual computer under Windows XP. This created a few additional steps that the users had to go through in order to access the software which generated more calls to our IT Helpdesk.
  • We did research how much it would cost to upgrade the software so that we could get a version compatible with Windows 7, but the cost was way too expensive for our organization. Also, when we need to make updates or changes to the software, there are very few consultants who are familiar with the software so we are limited in who we can use for consulting services. Since we are limited in choosing consultants who can make updates and changes to the software the fees are usually really expensive for their services.
  • There is a .zup file that we constantly have to delete in order for the database to work properly and update. Users get a pop-up about once a week asking if they want to replace the .zup file and if the file is not deleted then the opening page for the software will not show up correctly and the database will not have the most up to date information.
Roberta Jones | TrustRadius Reviewer

SAP Business One

  • Following a bench mark process - this seems contradicting to flexibility however we have wished we could follow more of an industry benchmark. Our challenge as a small company has been knowing how to properly use the system. We have discovered that we have set up the system wrong based and are using it improperly which has cause a lot work to correct.
  • Better live reporting options - current we are on prem SQL. Yes SAP is moving to HANA however smaller companies like ourselves are not ready for that. We need to be able to maintain our existing SQL DB. We also have a demand for live BI Reporting. It has been difficult to do this with our current set up.
  • Error handling - have found it very difficult to troubleshoot. Errors are not always clear and answers are hard to find.
John SCOTT Livingston | TrustRadius Reviewer

Pricing Details

Microsoft Dynamics 365 Business Central

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Microsoft Dynamics 365 Business Central Editions & Modules

Additional Pricing Details

SAP Business One

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$99 per month

SAP Business One Editions & Modules

Edition
Starter$110.001
Limited$99.001
Pro$132.001
  1. per month
Additional Pricing Details

Likelihood to Renew

Microsoft Dynamics 365 Business Central

Microsoft Dynamics 365 Business Central 10.0
Based on 1 answer
We've already decided to continue using this software. It is too expensive for us to upgrade so we made a workaround by using the virtual computer with Windows XP installed on it. We did research replacing this software, but it was a better financial decision to keep what we had instead
Roberta Jones | TrustRadius Reviewer

SAP Business One

SAP Business One 5.5
Based on 9 answers
I cannot run my business without SAP Business One in place. I only consult on on product and that is SAP Business One. Business volume goes to zero if I don't use SAP Business One. It is the best product on the market - head and shoulders above other ERP packages I have looked at or implemented in the past.
Dr. Don Maes | TrustRadius Reviewer

Usability

Microsoft Dynamics 365 Business Central

Microsoft Dynamics 365 Business Central 9.0
Based on 4 answers
Microsoft Dynamics 365 Business Central is offering the same for enterprise resource planning solutions in sectors like finance, logistics, and management. Although the solution is being marketed through consultants, the vendor will provide price quotes based on client needs, users, and deployment. This makes Microsoft Dynamics365 Business Central's usability very high.
Anonymous | TrustRadius Reviewer

SAP Business One

SAP Business One 8.2
Based on 10 answers
I would like to give 8 out of 10 rating for SAP Business One because SAP Business One is a good choice for the mostly used business management solutions for the small and medium-sized companies. SAP Business One can help in optimizing the existing business process and enables streamline business processes for the daily activities for all users across the entire organization. The importance realization of SAP Business One implementation is based on the selection of the good reputation partner and its approach for the entire implementation. SAP Business One is a user-friendly and easy to use Enterprise system that the organization can benefit its features and functionalities by utilizing it.
Ye Yint Moe | TrustRadius Reviewer

Reliability and Availability

Microsoft Dynamics 365 Business Central

Microsoft Dynamics 365 Business Central 8.0
Based on 2 answers
No answer on this topic is available.

SAP Business One

SAP Business One 9.0
Based on 6 answers
The SAP Business One software is up and running every time
you need it as it was planned. In more than 6 years that we have been
using the product, it has never been unavailable and if it ever was, it was because of a planned maintenance window scheduled in the company.
Guillermo Villamizar | TrustRadius Reviewer

Performance

Microsoft Dynamics 365 Business Central

No score
No answers yet
No answers on this topic

SAP Business One

SAP Business One 8.0
Based on 2 answers
SAP Business One performance depends mostly on the speed of your internal servers, should you have the solution on premise as we do. Sometimes the system tends to be a little slower for some users when others are executing really big reports of performing some batch loads, but generally, the performance is acceptable to all the users.
Guillermo Villamizar | TrustRadius Reviewer

Support Rating

Microsoft Dynamics 365 Business Central

Microsoft Dynamics 365 Business Central 9.4
Based on 3 answers
It provides one to efficiently be able to manage bookkeeping and inventory without much challenges. One can easily navigate through workflow processes while managing usages and budgets. Being able to produce reports in Word, Excel or PDF means one is able to have a working document to produce trends and graphs or produce pivot tables.
Patient Gomba | TrustRadius Reviewer

SAP Business One

SAP Business One 8.2
Based on 15 answers
I rate my experience with SAP Business One's support team as excellent (10). They are easy to contact and effortless to work with on any issue or concern. I like the support SAP provides for any of their products. SAP has a great backing and I would recommend them to any of my colleagues.
Anonymous | TrustRadius Reviewer

In-Person Training

Microsoft Dynamics 365 Business Central

No score
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SAP Business One

SAP Business One 7.7
Based on 2 answers
The training I get was a consultant level training, so it's basically a 6 weeks training covering every aspect and every module of the system. It covered most common use cases and exercise training so you can get along with the software, as well as examples so there culd be a better understanding.
Guillermo Villamizar | TrustRadius Reviewer

Online Training

Microsoft Dynamics 365 Business Central

No score
No answers yet
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SAP Business One

SAP Business One 4.5
Based on 2 answers
Over the past two years SAP has added a great deal of new SAP Business One on-line training for version 9.0 and 9.1. Most of the training is very strong, but some is difficult to understand and follow. Additionally, SAP still has a few holes in their on-line training around Production, Bill-of-Materials, MRP and Service.
Robert Markley, Jr. | TrustRadius Reviewer

Implementation Rating

Microsoft Dynamics 365 Business Central

No score
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SAP Business One

SAP Business One 7.7
Based on 47 answers
These implementations are not easy. Even a standard implementation can be difficult. With a never-been-done-before implementation, the implementation team and the user team need to be thorough with planning, make a decision on key points, and stick to them before any design happens. Our biggest challenge was not from StellarOne, rather it was from the mid-implementation decisions from our internal team. StellarOne did a great job warning us, implementing our decision, and then helping us adjust our SAP to handle the new direction we took.
Jose Arreola | TrustRadius Reviewer

Alternatives Considered

Microsoft Dynamics 365 Business Central

I have personally supported all of the Dynamic family of ERP systems and made the decision to concentrate on NAV as the solution of choice. From a support and development standpoint there are few if any packages that can compare. It is not uncommon for most of the companies that I support to only call me once or twice a month after the first year. This is due to the ease of tracking down problems and errors and the ability for a developer to provide the end-user with routines that automatically correct the most basic kind of error
Gene Fagelson | TrustRadius Reviewer

SAP Business One

SAP provides the most robust solution, with modules available for all department managers and even options for customization according to the company's special needs. We especially used the Crystal reports options to provide reports for each module. Overall, even if it's not the least expensive option, it has the best value for money.
Anonymous | TrustRadius Reviewer

Scalability

Microsoft Dynamics 365 Business Central

No score
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SAP Business One

SAP Business One 9.0
Based on 2 answers
For most small businesses, the only way you outgrow SAP Business One is if the nature of your business changes radically. Going from 1 to 50 users is quite easy with SAP B1. Going beyond 50 may require moving to the Hana SAP B1 platform to maintain or improve performance, but the path is there.
Add-ons to SAP B1 can also be added as specific needs are encountered that are not closely met by the standard product. These may be required early in the product life because of the nature of your business, or as you expand the use of SAP B1.
Dr. Don Maes | TrustRadius Reviewer

Return on Investment

Microsoft Dynamics 365 Business Central

  • Automation processing, including EDI functionality, has increased employee efficiency and prevented the need for adding additional employees.
  • Implementation of the warehouse functionality, including cycle counts, has resulted in better inventory control/less shrinkage.
  • Implementation of e-Ship and e-Receive, has resulted in greater efficiency and order accuracy.
Brian Sanders | TrustRadius Reviewer

SAP Business One

  • Employee efficiency has definitely increased with SAP Business One. This is attributed in a lot of ways to information visibility. Our employees are able to gather the data they need, quickly, and effectively.
  • Identifying inconsistencies in pricing has also been accomplished through use of reporting off individual tables. Previously, we weren't able to access our data in such a way as to enable us to write custom reports in-house.
  • We have also benefited greatly from having a single source of all business information. We utilize SAP Business One exclusively in-house. All documentation is attached to specific orders and Business Partners, as well as serialized equipment that has been sold.
John Bird | TrustRadius Reviewer

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