Microsoft Dynamics 365 Business Central vs. SAP Business One

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Microsoft Dynamics 365 Business Central
Score 7.8 out of 10
N/A
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV) is one of the ERP products in the Dynamics family. The technology is based on the Navision product acquired by Microsoft in 2002. This product is the best-selling Microsoft ERP platform, and is often used by companies in the manufacturing and distribution verticals.
$8
per month per user
SAP Business One
Score 8.1 out of 10
N/A
SAP Business One is an integrated enterprise resource planning (ERP) solution for small and medium-sized businesses, The product encompasses functionality around sales, customer relationships, inventory, operations, financials and human resources.
$99
per month
Pricing
Microsoft Dynamics 365 Business CentralSAP Business One
Editions & Modules
Dynamics 365 Business Central Team Members
$8
per month per user
Dynamics 365 Business Central Essentials
$70
per month per user
Dynamics 365 Business Central Premium
$100
per month per user
Limited
$99.00
per month
Starter
$110.00
per month
Pro
$132.00
per month
Offerings
Pricing Offerings
Microsoft Dynamics 365 Business CentralSAP Business One
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Microsoft Dynamics 365 Business CentralSAP Business One
Considered Both Products
Microsoft Dynamics 365 Business Central
Chose Microsoft Dynamics 365 Business Central
As compared to others Microsoft Dynamics 365 Business Central is more advanced in terms of features and tools available along. In terms of pricing it gives a fight with the competition. Make it the ideal choice as its easy to use and for streamlining operations across multiple …
Chose Microsoft Dynamics 365 Business Central
MS Dynamics NAV is a powerful tool in terms of functionality as it provides financial management, supply chain, project management, service, and CRM capabilities. It has a very reasonable price compared to the other tools that are well overpriced. It also provides several …
SAP Business One
Features
Microsoft Dynamics 365 Business CentralSAP Business One
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Microsoft Dynamics 365 Business Central
6.5
10 Ratings
11% below category average
SAP Business One
10.0
10 Ratings
31% above category average
Pay calculation6.310 Ratings10.09 Ratings
Benefit plan administration5.68 Ratings10.07 Ratings
Direct deposit files6.39 Ratings10.08 Ratings
Customization
Comparison of Customization features of Product A and Product B
Microsoft Dynamics 365 Business Central
7.4
23 Ratings
2% below category average
SAP Business One
9.3
38 Ratings
21% above category average
API for custom integration7.322 Ratings9.336 Ratings
Plug-ins7.520 Ratings9.336 Ratings
Security
Comparison of Security features of Product A and Product B
Microsoft Dynamics 365 Business Central
8.8
27 Ratings
5% above category average
SAP Business One
8.9
42 Ratings
6% above category average
Single sign-on capability8.623 Ratings8.734 Ratings
Role-based user permissions9.026 Ratings9.141 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Microsoft Dynamics 365 Business Central
7.3
28 Ratings
0% below category average
SAP Business One
8.1
43 Ratings
10% above category average
Dashboards7.024 Ratings7.238 Ratings
Standard reports7.528 Ratings8.343 Ratings
Custom reports7.327 Ratings8.839 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
Microsoft Dynamics 365 Business Central
8.3
28 Ratings
8% above category average
SAP Business One
5.7
44 Ratings
29% below category average
Accounts payable8.627 Ratings9.344 Ratings
Accounts receivable8.326 Ratings9.643 Ratings
Global Financial Support7.315 Ratings7.527 Ratings
Primary and Secondary Ledgers7.914 Ratings8.529 Ratings
Journals and Reconciliations8.017 Ratings9.136 Ratings
Configurable Accounting7.517 Ratings9.134 Ratings
Standardized Processes8.218 Ratings9.139 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
Microsoft Dynamics 365 Business Central
8.4
24 Ratings
6% above category average
SAP Business One
8.2
43 Ratings
3% above category average
Inventory tracking8.024 Ratings8.843 Ratings
Automatic reordering7.616 Ratings7.029 Ratings
Location management7.820 Ratings9.139 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
Microsoft Dynamics 365 Business Central
7.6
26 Ratings
3% below category average
SAP Business One
6.1
41 Ratings
25% below category average
Pricing7.723 Ratings7.739 Ratings
Order entry8.223 Ratings8.841 Ratings
Credit card processing6.115 Ratings2.023 Ratings
Cost of goods sold8.321 Ratings8.140 Ratings
Order Orchestration8.212 Ratings8.631 Ratings
Subledger and Financial Process
Comparison of Subledger and Financial Process features of Product A and Product B
Microsoft Dynamics 365 Business Central
8.0
18 Ratings
7% above category average
SAP Business One
6.9
37 Ratings
7% below category average
Billing Management7.916 Ratings8.732 Ratings
Cash and Asset Management8.017 Ratings9.028 Ratings
Travel & Expense Management7.012 Ratings6.022 Ratings
Budgetary Control & Encumbrance Accounting7.814 Ratings8.527 Ratings
Period Close7.617 Ratings9.533 Ratings
Project Financial Management
Comparison of Project Financial Management features of Product A and Product B
Microsoft Dynamics 365 Business Central
8.7
8 Ratings
14% above category average
SAP Business One
7.0
19 Ratings
8% below category average
Budgeting and Forecasting10.08 Ratings7.017 Ratings
Project Costing10.07 Ratings7.016 Ratings
Cost Capture10.08 Ratings7.016 Ratings
Capital Project Management8.05 Ratings7.011 Ratings
Customer Contract Compliance10.06 Ratings7.014 Ratings
Project Revenue Recognition8.04 Ratings6.116 Ratings
Project Execution Management
Comparison of Project Execution Management features of Product A and Product B
Microsoft Dynamics 365 Business Central
7.4
10 Ratings
7% above category average
SAP Business One
7.9
16 Ratings
13% above category average
Project Planning and Scheduling6.79 Ratings8.015 Ratings
Task Insight for Project Managers6.49 Ratings7.012 Ratings
Project Mobile Functionality6.38 Ratings1.011 Ratings
Definable Resource Pools6.29 Ratings5.09 Ratings
Grants Management
Comparison of Grants Management features of Product A and Product B
Microsoft Dynamics 365 Business Central
8.9
7 Ratings
19% above category average
SAP Business One
7.7
15 Ratings
5% above category average
Award Lifecycle Management6.87 Ratings7.09 Ratings
Procurement
Comparison of Procurement features of Product A and Product B
Microsoft Dynamics 365 Business Central
7.7
14 Ratings
10% above category average
SAP Business One
8.3
18 Ratings
17% above category average
Bids Analyzed and Compared6.38 Ratings8.011 Ratings
Contract Authoring6.18 Ratings10.012 Ratings
Contract Repository6.58 Ratings8.010 Ratings
Requisitions-to-Purchase Orders Integrated7.612 Ratings9.014 Ratings
Supplier Management7.011 Ratings9.013 Ratings
Risk Management
Comparison of Risk Management features of Product A and Product B
Microsoft Dynamics 365 Business Central
8.0
10 Ratings
19% above category average
SAP Business One
7.7
9 Ratings
15% above category average
Risk Repository6.69 Ratings7.07 Ratings
Control Management6.59 Ratings8.08 Ratings
Control Efficiency Assessments6.79 Ratings8.07 Ratings
Issue Detection6.99 Ratings8.08 Ratings
Remediation and Certification7.07 Ratings7.76 Ratings
Logistics
Comparison of Logistics features of Product A and Product B
Microsoft Dynamics 365 Business Central
7.2
8 Ratings
5% above category average
SAP Business One
7.1
23 Ratings
4% above category average
Transportation Planning and Optimization6.16 Ratings8.116 Ratings
Transportation Execution Management6.16 Ratings7.414 Ratings
Trade and Customs Management6.66 Ratings7.813 Ratings
Fulfillment Management6.58 Ratings5.417 Ratings
Warehouse Workforce Management7.66 Ratings6.215 Ratings
Manufacturing
Comparison of Manufacturing features of Product A and Product B
Microsoft Dynamics 365 Business Central
7.4
8 Ratings
0% below category average
SAP Business One
6.1
20 Ratings
19% below category average
Production Process Design7.66 Ratings2.018 Ratings
Production Management7.47 Ratings8.218 Ratings
Configuration Management6.16 Ratings2.014 Ratings
Work Execution7.66 Ratings4.016 Ratings
Manufacturing Costs7.38 Ratings5.016 Ratings
Supply Chain
Comparison of Supply Chain features of Product A and Product B
Microsoft Dynamics 365 Business Central
7.2
10 Ratings
0% below category average
SAP Business One
7.2
25 Ratings
0% below category average
Forecasting6.110 Ratings7.123 Ratings
Inventory Planning7.110 Ratings7.725 Ratings
Performance Monitoring6.510 Ratings7.119 Ratings
Product Lifecycle Management
Comparison of Product Lifecycle Management features of Product A and Product B
Microsoft Dynamics 365 Business Central
8.7
7 Ratings
18% above category average
SAP Business One
9.0
17 Ratings
22% above category average
Proposal Management6.76 Ratings4.913 Ratings
Product Master Data Management7.36 Ratings8.415 Ratings
Best Alternatives
Microsoft Dynamics 365 Business CentralSAP Business One
Small Businesses
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Score 9.2 out of 10
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Score 9.2 out of 10
Medium-sized Companies
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Infor VISUAL
Score 8.3 out of 10
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Infor VISUAL
Score 8.3 out of 10
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Score 8.5 out of 10
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User Ratings
Microsoft Dynamics 365 Business CentralSAP Business One
Likelihood to Recommend
8.0
(29 ratings)
8.6
(49 ratings)
Likelihood to Renew
10.0
(1 ratings)
4.6
(9 ratings)
Usability
8.5
(9 ratings)
9.5
(13 ratings)
Availability
8.0
(1 ratings)
9.0
(3 ratings)
Performance
-
(0 ratings)
8.0
(1 ratings)
Support Rating
10.0
(2 ratings)
9.0
(11 ratings)
In-Person Training
-
(0 ratings)
7.7
(2 ratings)
Online Training
-
(0 ratings)
4.5
(2 ratings)
Implementation Rating
-
(0 ratings)
2.8
(24 ratings)
Ease of integration
-
(0 ratings)
9.0
(1 ratings)
Product Scalability
-
(0 ratings)
9.0
(2 ratings)
Vendor post-sale
-
(0 ratings)
8.0
(1 ratings)
Vendor pre-sale
-
(0 ratings)
8.0
(1 ratings)
User Testimonials
Microsoft Dynamics 365 Business CentralSAP Business One
Likelihood to Recommend
Microsoft
Microsoft Dynamics 365 Business Central is well suited for inventory management in all aspects. Its accessibility, along with my other apps, when out of the office is unparalleled. I find it easy to work with on a desktop or laptop; however, it could use some work on a mobile device.
Read full review
SAP
SAP Business One would be more useful if it contained tools to acommodate the growing need of online sales. A more complete shipping module which handles tracking numbers with the common couriers would be great. A built in warehouse management system would be great designed to be used with barcode scanners
Read full review
Pros
Microsoft
  • Automate the creation of bills of materials for production. We can now generate a BoM from a sales order.
  • Organization of all data pertaining to thousands of parts, assemblies, and finished goods. Engineering and purchasing have a common portal.
  • We can create sales orders from quotations instead of re-entering them (this did require some bolt-on software). Less redundant work with fewer entry errors.
  • Accounting can provide reports based on specific criteria stored in NAV. We can pull better and more detailed intelligence.
Read full review
SAP
  • SAP Business One is more suitable for small and medium scale enterprises
  • SAP Business One is : analytics, mobile technologies, cloud technologies
  • SAP Business One has exceptional performance in handling business functions such as purchasing and operations and customer relationship management
  • An important key features of SAP Business One is Reporting and Analytics.
Read full review
Cons
Microsoft
  • Some functions could be a bit more user friendly, intuitive.
  • Better migration from previous ERP software (especially other Microsoft products). "Growing pains" associated with change?! Maybe.
  • A few redundancies and procedural missteps on menus and tabs can make the portal a bit crowded.
Read full review
SAP
  • Following a bench mark process - this seems contradicting to flexibility however we have wished we could follow more of an industry benchmark. Our challenge as a small company has been knowing how to properly use the system. We have discovered that we have set up the system wrong based and are using it improperly which has cause a lot work to correct.
  • Better live reporting options - current we are on prem SQL. Yes SAP is moving to HANA however smaller companies like ourselves are not ready for that. We need to be able to maintain our existing SQL DB. We also have a demand for live BI Reporting. It has been difficult to do this with our current set up.
  • Error handling - have found it very difficult to troubleshoot. Errors are not always clear and answers are hard to find.
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Likelihood to Renew
Microsoft
We've already decided to continue using this software. It is too expensive for us to upgrade so we made a workaround by using the virtual computer with Windows XP installed on it. We did research replacing this software, but it was a better financial decision to keep what we had instead
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SAP
As I said before, it is a first level tool, well developed, and with very strong development support, although the learning curve, its implementation, the cost-benefit ratio, the price and the user experience is not the most suitable for small and medium-sized companies. It is a company with extensive experience, market positioning, technical support and expanded use
Read full review
Usability
Microsoft
Best in terms of reporting or coming up with a great dashboard. Seamlessly collaborated with teams without depending on particular device as its web version is the buddy for people with work flexibility. Licensing price and integrations can be the areas of improvement and can simplify the interface which will be easy for a new user.
Read full review
SAP
I would like to give 8 out of 10 rating for SAP Business One because SAP Business One is a good choice for the mostly used business management solutions for the small and medium-sized companies. SAP Business One can help in optimizing the existing business process and enables streamline business processes for the daily activities for all users across the entire organization. The importance realization of SAP Business One implementation is based on the selection of the good reputation partner and its approach for the entire implementation. SAP Business One is a user-friendly and easy to use Enterprise system that the organization can benefit its features and functionalities by utilizing it.
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Reliability and Availability
Microsoft
No answers on this topic
SAP
The SAP Business One software is up and running every time
you need it as it was planned. In more than 6 years that we have been
using the product, it has never been unavailable and if it ever was, it was because of a planned maintenance window scheduled in the company.
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Performance
Microsoft
No answers on this topic
SAP
SAP Business One performance depends mostly on the speed of your internal servers, should you have the solution on premise as we do. Sometimes the system tends to be a little slower for some users when others are executing really big reports of performing some batch loads, but generally, the performance is acceptable to all the users.
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Support Rating
Microsoft
It provides one to efficiently be able to manage bookkeeping and inventory without much challenges. One can easily navigate through workflow processes while managing usages and budgets. Being able to produce reports in Word, Excel or PDF means one is able to have a working document to produce trends and graphs or produce pivot tables.
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SAP
I rate my experience with SAP Business One's support team as excellent (10). They are easy to contact and effortless to work with on any issue or concern. I like the support SAP provides for any of their products. SAP has a great backing and I would recommend them to any of my colleagues.
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In-Person Training
Microsoft
No answers on this topic
SAP
The training I get was a consultant level training, so it's basically a 6 weeks training covering every aspect and every module of the system. It covered most common use cases and exercise training so you can get along with the software, as well as examples so there culd be a better understanding.
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Online Training
Microsoft
No answers on this topic
SAP
Over the past two years SAP has added a great deal of new SAP Business One on-line training for version 9.0 and 9.1. Most of the training is very strong, but some is difficult to understand and follow. Additionally, SAP still has a few holes in their on-line training around Production, Bill-of-Materials, MRP and Service.
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Implementation Rating
Microsoft
No answers on this topic
SAP
These implementations are not easy. Even a standard implementation can be difficult. With a never-been-done-before implementation, the implementation team and the user team need to be thorough with planning, make a decision on key points, and stick to them before any design happens. Our biggest challenge was not from StellarOne, rather it was from the mid-implementation decisions from our internal team. StellarOne did a great job warning us, implementing our decision, and then helping us adjust our SAP to handle the new direction we took.
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Alternatives Considered
Microsoft
I have personally supported all of the Dynamic family of ERP systems and made the decision to concentrate on NAV as the solution of choice. From a support and development standpoint there are few if any packages that can compare. It is not uncommon for most of the companies that I support to only call me once or twice a month after the first year. This is due to the ease of tracking down problems and errors and the ability for a developer to provide the end-user with routines that automatically correct the most basic kind of error
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SAP
SAP provides the most robust solution, with modules available for all department managers and even options for customization according to the company's special needs. We especially used the Crystal reports options to provide reports for each module. Overall, even if it's not the least expensive option, it has the best value for money.
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Scalability
Microsoft
No answers on this topic
SAP
For most small businesses, the only way you outgrow SAP Business One is if the nature of your business changes radically. Going from 1 to 50 users is quite easy with SAP B1. Going beyond 50 may require moving to the Hana SAP B1 platform to maintain or improve performance, but the path is there.
Add-ons to SAP B1 can also be added as specific needs are encountered that are not closely met by the standard product. These may be required early in the product life because of the nature of your business, or as you expand the use of SAP B1.
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Return on Investment
Microsoft
  • Automation processing, including EDI functionality, has increased employee efficiency and prevented the need for adding additional employees.
  • Implementation of the warehouse functionality, including cycle counts, has resulted in better inventory control/less shrinkage.
  • Implementation of e-Ship and e-Receive, has resulted in greater efficiency and order accuracy.
Read full review
SAP
  • Employee efficiency has definitely increased with SAP Business One. This is attributed in a lot of ways to information visibility. Our employees are able to gather the data they need, quickly, and effectively.
  • Identifying inconsistencies in pricing has also been accomplished through use of reporting off individual tables. Previously, we weren't able to access our data in such a way as to enable us to write custom reports in-house.
  • We have also benefited greatly from having a single source of all business information. We utilize SAP Business One exclusively in-house. All documentation is attached to specific orders and Business Partners, as well as serialized equipment that has been sold.
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