Overall Satisfaction with SAP Business One
We use SAP B1 9.3 for our entire procure to pay process. We're a small company that has been able to benefit from the use of an ERP system like SAP B1. After several years of using SAP B1 we are still working on process improvement however we've experienced strong company growth in the past 3 year. We are confident we chose the correct platform as it has allowed for our growth.
- Flexibility in reporting and form development
- Easy adaptability to third party applications
- For a small company it has been easy to manage technically
- Following a bench mark process - this seems contradicting to flexibility however we have wished we could follow more of an industry benchmark. Our challenge as a small company has been knowing how to properly use the system. We have discovered that we have set up the system wrong based and are using it improperly which has cause a lot work to correct.
- Better live reporting options - current we are on prem SQL. Yes SAP is moving to HANA however smaller companies like ourselves are not ready for that. We need to be able to maintain our existing SQL DB. We also have a demand for live BI Reporting. It has been difficult to do this with our current set up.
- Error handling - have found it very difficult to troubleshoot. Errors are not always clear and answers are hard to find.
- First goal was to gain better control and visibility of our finances
Trust in size of SAP and the partner network they've built. It was ultimately Vision33 that made the difference for us. We also liked the feature fit to our manufacturing needs.