Microsoft Dynamics 365 is a CRM providing sales, marketing, and service functionality. It is offered as SaaS and on-premise. Dynamics 365 is part of the larger Dynamics suite of business intelligence and ERP products.
$44
per month
MongoDB
Score 8.9 out of 10
N/A
MongoDB is an open source document-oriented database system. It is part of the NoSQL family of database systems. Instead of storing data in tables as is done in a "classical" relational database, MongoDB stores structured data as JSON-like documents with dynamic schemas (MongoDB calls the format BSON), making the integration of data in certain types of applications easier and faster.
$0.10
million reads
Pricing
Microsoft Dynamics 365
MongoDB
Editions & Modules
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Shared
$0
per month
Serverless
$0.10million reads
million reads
Dedicated
$57
per month
Offerings
Pricing Offerings
Microsoft Dynamics 365
MongoDB
Free Trial
Yes
Yes
Free/Freemium Version
No
Yes
Premium Consulting/Integration Services
Yes
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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Fully managed, global cloud database on AWS, Azure, and GCP
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Community Pulse
Microsoft Dynamics 365
MongoDB
Features
Microsoft Dynamics 365
MongoDB
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Microsoft Dynamics 365
7.7
84 Ratings
2% below category average
MongoDB
-
Ratings
Customer data management / contact management
7.981 Ratings
00 Ratings
Workflow management
7.980 Ratings
00 Ratings
Territory management
7.160 Ratings
00 Ratings
Opportunity management
7.572 Ratings
00 Ratings
Integration with email client (e.g., Outlook or Gmail)
8.079 Ratings
00 Ratings
Contract management
7.961 Ratings
00 Ratings
Quote & order management
7.458 Ratings
00 Ratings
Interaction tracking
8.171 Ratings
00 Ratings
Channel / partner relationship management
7.362 Ratings
00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Microsoft Dynamics 365
8.0
68 Ratings
4% above category average
MongoDB
-
Ratings
Case management
7.863 Ratings
00 Ratings
Call center management
7.850 Ratings
00 Ratings
Help desk management
8.457 Ratings
00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Microsoft Dynamics 365
7.8
78 Ratings
0% above category average
MongoDB
-
Ratings
Lead management
7.672 Ratings
00 Ratings
Email marketing
8.171 Ratings
00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Microsoft Dynamics 365
8.0
76 Ratings
4% above category average
MongoDB
-
Ratings
Task management
8.171 Ratings
00 Ratings
Billing and invoicing management
8.054 Ratings
00 Ratings
Reporting
8.065 Ratings
00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Microsoft Dynamics 365
7.6
77 Ratings
1% below category average
MongoDB
-
Ratings
Forecasting
7.667 Ratings
00 Ratings
Pipeline visualization
7.773 Ratings
00 Ratings
Customizable reports
7.476 Ratings
00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Microsoft Dynamics 365
7.7
80 Ratings
0% above category average
MongoDB
-
Ratings
Custom fields
7.678 Ratings
00 Ratings
Custom objects
7.572 Ratings
00 Ratings
Scripting environment
7.956 Ratings
00 Ratings
API for custom integration
7.861 Ratings
00 Ratings
Security
Comparison of Security features of Product A and Product B
Microsoft Dynamics 365
8.8
75 Ratings
4% above category average
MongoDB
-
Ratings
Single sign-on capability
8.869 Ratings
00 Ratings
Role-based user permissions
8.770 Ratings
00 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Microsoft Dynamics 365
7.7
44 Ratings
3% above category average
MongoDB
-
Ratings
Social data
7.843 Ratings
00 Ratings
Social engagement
7.643 Ratings
00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Microsoft Dynamics 365
7.2
65 Ratings
4% below category average
MongoDB
-
Ratings
Marketing automation
7.665 Ratings
00 Ratings
Compensation management
6.834 Ratings
00 Ratings
Platform
Comparison of Platform features of Product A and Product B
Microsoft Dynamics 365
6.8
56 Ratings
11% below category average
MongoDB
-
Ratings
Mobile access
6.856 Ratings
00 Ratings
NoSQL Databases
Comparison of NoSQL Databases features of Product A and Product B
Provides our company access to manage and customize the folds tailored to our needs. We needed to have certain paragraphs on certain paperwork per customer. MD 365 has those options to customize where needed and remove when not. The system is easy to navigate, and training can be done in a matter of days, even without prior knowledge of the system or similar systems.
If asked by a colleague I would highly recommend MongoDB. MongoDB provides incredible flexibility and is quick and easy to set up. It also provides extensive documentation which is very useful for someone new to the tool. Though I've used it for years and still referenced the docs often. From my experience and the use cases I've worked on, I'd suggest using it anywhere that needs a fast, efficient storage space for non-relational data. If a relational database is needed then another tool would be more apt.
Best to use for AP - like in our organization, there are plenty of AP bills, so with Dynamics, we can quickly enter the same into the Excel utility, which means CSV-based upload, and then we can easily upload the same to the software. It's a time saver.
Best for Bank reconciliation - MS Dynamics makes Bank reconciliation easy. Banks can easily sync with software and easily get reconciled.
Generating invoices to customers and directly sending them to their inbox is easy with this software.
Being a JSON language optimizes the response time of a query, you can directly build a query logic from the same service
You can install a local, database-based environment rather than the non-relational real-time bases such a firebase does not allow, the local environment is paramount since you can work without relying on the internet.
Forming collections in Mango is relatively simple, you do not need to know of query to work with it, since it has a simple graphic environment that allows you to manage databases for those who are not experts in console management.
Small learning curve, obviously. You won't figure this out in a day, a week, or even a month. But given time, you can learn to be an expert. Or you can always get a consultant or hire in somebody. But learning the tool isn't out of the questions by any means.
Licensing can be confusing at times and isn't cheap, but it is cheaper than Salesforce. Plus no additional fees for data calls to better integrate your D365 CE data with other systems.
The Classic user interface left a bit to be desired, but now with the much-improved Unified Interface, the web client and the mobile client look the same, much more modern, and have more flexibility and power behind them for customizers as well.
An aggregate pipeline can be a bit overwhelming as a newcomer.
There's still no real concept of joins with references/foreign keys, although the aggregate framework has a feature that is close.
Database management/dev ops can still be time-consuming if rolling your own deployments. (Thankfully there are plenty of providers like Compose or even MongoDB's own Atlas that helps take care of the nitty-gritty.
CRM has allowed us to keep all of our data in one place that is easy for all users within the company to view. I came into the company after they had been using CRM for about 4 years. They have all said that since we have used this it has helped us control work processes better, it has allowed us to be able to track things so much better, and has been something that has helped unite many processes that used to be all over the place. We are currently using CRM 4.0 and are planning on upgrading in the next 18 months to the 2011 version. Support for 4.0 is almost all but dried up. Understandably so. Some of the customization we have done, and a plugins we use, are now contained within the 2011 version so we are looking forward to that upgrade. We use an email marketing company as well, and they primarily support the 2011 version, but their product connects and is integrated within CRM. This is a great benefit as well so that all of our marketing information can be contained in one location.
I am looking forward to increasing our SaaS subscriptions such that I get to experience global replica sets, working in reads from secondaries, and what not. Can't wait to be able to exploit some of the power that the "Big Boys" use MongoDB for.
The usability is easily adopted for users familiar with other Microsoft products. Dynamics 365 has several interfaces that cross over browsers and tablets. These multiple interfaces will be phased out and updated to a single unified interface eventually to provide the same usability across all devices. The backend configurations is slowly improving with the introduction of PowerApps compared to pre-D365 Online versions
NoSQL database systems such as MongoDB lack graphical interfaces by default and therefore to improve usability it is necessary to install third-party applications to see more visually the schemas and stored documents. In addition, these tools also allow us to visualize the commands to be executed for each operation.
Our partner, Ledgeview Partners has been FANTASTIC to work with. They are always timely in their response and have taken time to understand our business and our specific needs. We've made a lot of advanced customizations and they have been a great help in making those updates.
Finding support from local companies can be difficult. There were times when the local company could not find a solution and we reached a solution by getting support globally. If a good local company is found, it will overcome all your problems with its global support.
We used a data warehouse to house our data, and our IT team and implementation vendor worked diligently ahead of time to construct idea implementation plans. Out of millions of records- we had less than a dozen errors, which is remarkable. My major insight is simply having a group of completely devoted individuals working towards your goal who fully understand the desired outcome. Focused resources for implementation season are critical to success.
While the setup and configuration of MongoDB is pretty straight forward, having a vendor that performs automatic backups and scales the cluster automatically is very convenient. If you do not have a system administrator or DBA familiar with MongoDB on hand, it's a very good idea to use a 3rd party vendor that specializes in MongoDB hosting. The value is very well worth it over hosting it yourself since the cost is often reasonable among providers.
Microsoft Dynamics was part of a system overhaul for a local school, and we looked at many products. If we had used it for a company with low turnover, then it might have been more feasible. They needed something a new person could learn quickly, someone who might also be learning marketing terms at the same time - especially if there is nobody to train the individual now expected to know the system. Similar issues occurred with all of these programs (we called it being too big for their britches), and one of the bigger things we liked was that it is more compatible with MS Office products in both technical and visual appeal. If you have a steady employees who use a CRM consistently, low turnover, and those who are very familiar with Office products, Dynamics would be the smartest option for you. Unfortunately, this was just not true for the school environment
We have [measured] the speed in reading/write operations in high load and finally select the winner = MongoDBWe have [not] too much data but in case there will be 10 [times] more we need Cassandra. Cassandra's storage engine provides constant-time writes no matter how big your data set grows. For analytics, MongoDB provides a custom map/reduce implementation; Cassandra provides native Hadoop support.
On our purchase, I'd been interrogated about our usage. Our needs are met by Microsoft Dynamics 365, which is simple to use. With so much data and information available, we must ensure that it is presented correctly to managers. Due to a lack of use, we don't have to spend as much money on Salesforce.
My company's preferred program right now is Microsoft Dynamics 365. We use it to keep track of customers and important sales metrics in a streamlined manner. Anyone familiar with CRMs will find the tool extremely useful. Considering that we have a good turnover, this product will be used for its basic segments. As a result, there are few chances of error with Microsoft dynamics because it is so easy to use. Many options for recording data on these leads are available. It meets our needs and pays off.
For those without a centralized, all in one solution for major HR, Finance and other departments, Microsoft Dynamics 365 has vastly improved employee time utilization and profit.
Migrating clients from on-premise to the cloud has reaped benefits including better security, no unscheduled downtime and frequent updates to functionality.
Those transferring from cheaper solutions have lost money in the aim to be better integrated with other Microsoft products and AI they don't really utilize.
Open Source w/ reasonable support costs have a direct, positive impact on the ROI (we moved away from large, monolithic, locked in licensing models)
You do have to balance the necessary level of HA & DR with the number of servers required to scale up and scale out. Servers cost money - so DR & HR doesn't come for free (even though it's built into the architecture of MongoDB