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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft Dynamics 365

    Score8 out of 10
    N/AMicrosoft Dynamics 365 is a CRM providing sales, marketing, and service functionality. It is offered as SaaS and on-premise. Dynamics 365 is part of the larger Dynamics suite of business intelligence and ERP products.

    $44

    per month

    Oracle PeopleSoft ERP

    Score7.2 out of 10
    N/AOracle's PeopleSoft ERP (or PeopleSoft FSCM) is a software solution used to reduce costs by automating and centralizing global transactional processes and the enterprise entire supply chain. Oracle states they have extended support for PeopleSoft to 2034.N/A
    Pricing
    Microsoft Dynamics 365Oracle PeopleSoft ERP
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Microsoft Dynamics 365Oracle PeopleSoft ERP
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Microsoft Dynamics 365Oracle PeopleSoft ERP
    Considered Both Products
    Microsoft
    Chose Microsoft Dynamics 365
    Microsoft Dynamics 365 is easier to implement and with Office integration a better solution for our divisions.
    Incentivized
    Oracle
    No answer on this topic
    Key User Insights
    Would buy again
    88%
    Would buy again
    23 Answers
    83%
    Would buy again
    5 Answers
    Delivers good value for the price
    87%
    Delivers good value for the price
    20 Answers
    No answers on this topic
    Happy with the feature set
    88%
    Happy with the feature set
    23 Answers
    83%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    86%
    Lived up to sales and marketing promises
    12 Answers
    No answers on this topic
    Implementation went as expected
    82%
    Implementation went as expected
    18 Answers
    No answers on this topic
    Features
    Microsoft Dynamics 365Oracle PeopleSoft ERP
    Sales Force Automation
    Comparison of Sales Force Automation features of Microsoft Dynamics 365 and Oracle PeopleSoft ERP
    Feature
    Microsoft Dynamics 365
    7.7
    84 Ratings
    2% below category average
    Oracle PeopleSoft ERP
    -
    Ratings
    Customer data management / contact management7.981 Ratings00 Ratings
    Workflow management7.980 Ratings00 Ratings
    Territory management7.160 Ratings00 Ratings
    Opportunity management7.672 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)7.879 Ratings00 Ratings
    Contract management7.961 Ratings00 Ratings
    Quote & order management7.258 Ratings00 Ratings
    Interaction tracking8.171 Ratings00 Ratings
    Channel / partner relationship management7.362 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Microsoft Dynamics 365 and Oracle PeopleSoft ERP
    Feature
    Microsoft Dynamics 365
    8.0
    68 Ratings
    4% above category average
    Oracle PeopleSoft ERP
    -
    Ratings
    Case management7.863 Ratings00 Ratings
    Call center management7.950 Ratings00 Ratings
    Help desk management8.557 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Microsoft Dynamics 365 and Oracle PeopleSoft ERP
    Feature
    Microsoft Dynamics 365
    7.9
    78 Ratings
    2% above category average
    Oracle PeopleSoft ERP
    -
    Ratings
    Lead management7.672 Ratings00 Ratings
    Email marketing8.171 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Microsoft Dynamics 365 and Oracle PeopleSoft ERP
    Feature
    Microsoft Dynamics 365
    8.0
    76 Ratings
    4% above category average
    Oracle PeopleSoft ERP
    -
    Ratings
    Task management8.171 Ratings00 Ratings
    Billing and invoicing management8.054 Ratings00 Ratings
    Reporting8.065 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Microsoft Dynamics 365 and Oracle PeopleSoft ERP
    Feature
    Microsoft Dynamics 365
    7.6
    77 Ratings
    1% below category average
    Oracle PeopleSoft ERP
    -
    Ratings
    Forecasting7.667 Ratings00 Ratings
    Pipeline visualization7.773 Ratings00 Ratings
    Customizable reports7.476 Ratings00 Ratings
    Customization
    Comparison of Customization features of Microsoft Dynamics 365 and Oracle PeopleSoft ERP
    Feature
    Microsoft Dynamics 365
    7.7
    80 Ratings
    1% above category average
    Oracle PeopleSoft ERP
    2.5
    22 Ratings
    101% below category average
    Custom fields7.678 Ratings00 Ratings
    Custom objects7.572 Ratings00 Ratings
    Scripting environment7.956 Ratings00 Ratings
    API for custom integration7.861 Ratings2.521 Ratings
    Plug-ins00 Ratings2.518 Ratings
    Security
    Comparison of Security features of Microsoft Dynamics 365 and Oracle PeopleSoft ERP
    Feature
    Microsoft Dynamics 365
    8.8
    75 Ratings
    5% above category average
    Oracle PeopleSoft ERP
    9.3
    29 Ratings
    10% above category average
    Single sign-on capability8.869 Ratings9.225 Ratings
    Role-based user permissions8.770 Ratings9.427 Ratings
    Social CRM
    Comparison of Social CRM features of Microsoft Dynamics 365 and Oracle PeopleSoft ERP
    Feature
    Microsoft Dynamics 365
    7.7
    44 Ratings
    2% above category average
    Oracle PeopleSoft ERP
    -
    Ratings
    Social data7.843 Ratings00 Ratings
    Social engagement7.643 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Microsoft Dynamics 365 and Oracle PeopleSoft ERP
    Feature
    Microsoft Dynamics 365
    7.2
    65 Ratings
    5% below category average
    Oracle PeopleSoft ERP
    -
    Ratings
    Marketing automation7.665 Ratings00 Ratings
    Compensation management6.834 Ratings00 Ratings
    Platform
    Comparison of Platform features of Microsoft Dynamics 365 and Oracle PeopleSoft ERP
    Feature
    Microsoft Dynamics 365
    6.8
    56 Ratings
    11% below category average
    Oracle PeopleSoft ERP
    -
    Ratings
    Mobile access6.856 Ratings00 Ratings
    Payroll Management
    Comparison of Payroll Management features of Microsoft Dynamics 365 and Oracle PeopleSoft ERP
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    Oracle PeopleSoft ERP
    7.4
    20 Ratings
    2% below category average
    Pay calculation00 Ratings8.120 Ratings
    Benefit plan administration00 Ratings6.018 Ratings
    Direct deposit files00 Ratings9.019 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Microsoft Dynamics 365 and Oracle PeopleSoft ERP
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    Oracle PeopleSoft ERP
    5.9
    30 Ratings
    25% below category average
    Dashboards00 Ratings5.726 Ratings
    Standard reports00 Ratings7.628 Ratings
    Custom reports00 Ratings4.328 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Microsoft Dynamics 365 and Oracle PeopleSoft ERP
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    Oracle PeopleSoft ERP
    7.5
    33 Ratings
    3% below category average
    Accounts payable00 Ratings7.027 Ratings
    Accounts receivable00 Ratings6.526 Ratings
    Global Financial Support00 Ratings6.518 Ratings
    Primary and Secondary Ledgers00 Ratings7.025 Ratings
    Journals and Reconciliations00 Ratings7.025 Ratings
    Configurable Accounting00 Ratings6.021 Ratings
    Standardized Processes00 Ratings7.723 Ratings
    Inventory Management
    Comparison of Inventory Management features of Microsoft Dynamics 365 and Oracle PeopleSoft ERP
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    Oracle PeopleSoft ERP
    8.0
    13 Ratings
    0% above category average
    Inventory tracking00 Ratings9.012 Ratings
    Automatic reordering00 Ratings9.010 Ratings
    Location management00 Ratings9.012 Ratings
    Order Management
    Comparison of Order Management features of Microsoft Dynamics 365 and Oracle PeopleSoft ERP
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    Oracle PeopleSoft ERP
    8.2
    10 Ratings
    3% above category average
    Pricing00 Ratings8.08 Ratings
    Order entry00 Ratings9.09 Ratings
    Credit card processing00 Ratings8.06 Ratings
    Cost of goods sold00 Ratings9.05 Ratings
    Order Orchestration00 Ratings9.04 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of Microsoft Dynamics 365 and Oracle PeopleSoft ERP
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    Oracle PeopleSoft ERP
    7.6
    29 Ratings
    1% above category average
    Billing Management00 Ratings9.620 Ratings
    Cash and Asset Management00 Ratings8.117 Ratings
    Travel & Expense Management00 Ratings2.715 Ratings
    Budgetary Control & Encumbrance Accounting00 Ratings6.417 Ratings
    Period Close00 Ratings7.922 Ratings
    Project Financial Management
    Comparison of Project Financial Management features of Microsoft Dynamics 365 and Oracle PeopleSoft ERP
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    Oracle PeopleSoft ERP
    7.4
    12 Ratings
    2% below category average
    Budgeting and Forecasting00 Ratings7.012 Ratings
    Project Costing00 Ratings7.111 Ratings
    Cost Capture00 Ratings7.110 Ratings
    Capital Project Management00 Ratings8.310 Ratings
    Customer Contract Compliance00 Ratings8.710 Ratings
    Project Revenue Recognition00 Ratings8.310 Ratings
    Project Execution Management
    Comparison of Project Execution Management features of Microsoft Dynamics 365 and Oracle PeopleSoft ERP
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    Oracle PeopleSoft ERP
    7.3
    9 Ratings
    3% above category average
    Project Planning and Scheduling00 Ratings9.09 Ratings
    Task Insight for Project Managers00 Ratings9.08 Ratings
    Project Mobile Functionality00 Ratings9.08 Ratings
    Definable Resource Pools00 Ratings8.08 Ratings
    Grants Management
    Comparison of Grants Management features of Microsoft Dynamics 365 and Oracle PeopleSoft ERP
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    Oracle PeopleSoft ERP
    9.5
    11 Ratings
    23% above category average
    Award Lifecycle Management00 Ratings9.010 Ratings
    Procurement
    Comparison of Procurement features of Microsoft Dynamics 365 and Oracle PeopleSoft ERP
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    Oracle PeopleSoft ERP
    6.7
    18 Ratings
    6% below category average
    Bids Analyzed and Compared00 Ratings8.010 Ratings
    Contract Authoring00 Ratings9.08 Ratings
    Contract Repository00 Ratings9.012 Ratings
    Requisitions-to-Purchase Orders Integrated00 Ratings7.014 Ratings
    Supplier Management00 Ratings9.012 Ratings
    Risk Management
    Comparison of Risk Management features of Microsoft Dynamics 365 and Oracle PeopleSoft ERP
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    Oracle PeopleSoft ERP
    7.2
    4 Ratings
    6% above category average
    Risk Repository00 Ratings9.04 Ratings
    Control Management00 Ratings9.04 Ratings
    Control Efficiency Assessments00 Ratings8.04 Ratings
    Issue Detection00 Ratings9.04 Ratings
    Remediation and Certification00 Ratings9.04 Ratings
    Logistics
    Comparison of Logistics features of Microsoft Dynamics 365 and Oracle PeopleSoft ERP
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    Oracle PeopleSoft ERP
    8.8
    3 Ratings
    23% above category average
    Transportation Planning and Optimization00 Ratings8.03 Ratings
    Transportation Execution Management00 Ratings8.03 Ratings
    Trade and Customs Management00 Ratings7.03 Ratings
    Fulfillment Management00 Ratings10.03 Ratings
    Warehouse Workforce Management00 Ratings10.03 Ratings
    Manufacturing
    Comparison of Manufacturing features of Microsoft Dynamics 365 and Oracle PeopleSoft ERP
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    Oracle PeopleSoft ERP
    9.1
    5 Ratings
    20% above category average
    Production Process Design00 Ratings6.04 Ratings
    Production Management00 Ratings10.05 Ratings
    Configuration Management00 Ratings10.05 Ratings
    Work Execution00 Ratings10.04 Ratings
    Manufacturing Costs00 Ratings10.05 Ratings
    Supply Chain
    Comparison of Supply Chain features of Microsoft Dynamics 365 and Oracle PeopleSoft ERP
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    Oracle PeopleSoft ERP
    9.1
    11 Ratings
    21% above category average
    Forecasting00 Ratings9.011 Ratings
    Inventory Planning00 Ratings10.010 Ratings
    Performance Monitoring00 Ratings9.010 Ratings
    Product Lifecycle Management
    Comparison of Product Lifecycle Management features of Microsoft Dynamics 365 and Oracle PeopleSoft ERP
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    Oracle PeopleSoft ERP
    8.6
    4 Ratings
    15% above category average
    Proposal Management00 Ratings7.03 Ratings
    Product Master Data Management00 Ratings9.04 Ratings
    Best Alternatives
    Microsoft Dynamics 365Oracle PeopleSoft ERP
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    Salesflare
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    Score9.2 out of 10
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    Kintone
    Score9.7 out of 10
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    Score9.2 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Microsoft Dynamics 365Oracle PeopleSoft ERP
    Likelihood to Recommend
    7.9
    (104 ratings)
    6.2
    (43 ratings)
    Likelihood to Renew
    8.0
    (20 ratings)
    10.0
    (3 ratings)
    Usability
    7.8
    (34 ratings)
    6.2
    (6 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    8.0
    (11 ratings)
    7.0
    (2 ratings)
    Online Training
    7.5
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.2
    (4 ratings)
    7.0
    (2 ratings)
    Contract Terms and Pricing Model
    3.8
    (3 ratings)
    -
    (0 ratings)
    Professional Services
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Microsoft Dynamics 365Oracle PeopleSoft ERP
    Likelihood to Recommend
    Microsoft
    Provides our company access to manage and customize the folds tailored to our needs. We needed to have certain paragraphs on certain paperwork per customer. MD 365 has those options to customize where needed and remove when not. The system is easy to navigate, and training can be done in a matter of days, even without prior knowledge of the system or similar systems.
    Incentivized
    Read full review
    Oracle
    You really need a big enterprise to take advantage of PeopleSoft. It is not entirely user-friendly, and it often requires massive amounts of customization to make it work for layers if you will. Business experts can figure it out, but if you are expecting someone to easily learn how to use the timekeeping modules without heavy customization, it's really not for you. You need to know going in, that this is not for a small business at all, and not even a medium-sized enterprise. It's geared to massive organizations that need to integrate business processes over geographic areas and multiple departments.
    Incentivized
    Read full review
    Pros
    Microsoft
    • Best to use for AP - like in our organization, there are plenty of AP bills, so with Dynamics, we can quickly enter the same into the Excel utility, which means CSV-based upload, and then we can easily upload the same to the software. It's a time saver.
    • Best for Bank reconciliation - MS Dynamics makes Bank reconciliation easy. Banks can easily sync with software and easily get reconciled.
    • Generating invoices to customers and directly sending them to their inbox is easy with this software.
    Incentivized
    Read full review
    Oracle
    • One of the best thing it does is it is customizable. You can implement any business logic you need. This is one of the very key assets of PeopleSoft Financials.
    • PeopleSoft Financials's accounting methods are in line with industry standards. You can use the process as is and ledger will be taken care of.
    • It supports multiple ways to integrate with other systems.
    Incentivized
    Read full review
    Cons
    Microsoft
    • Small learning curve, obviously. You won't figure this out in a day, a week, or even a month. But given time, you can learn to be an expert. Or you can always get a consultant or hire in somebody. But learning the tool isn't out of the questions by any means.
    • Licensing can be confusing at times and isn't cheap, but it is cheaper than Salesforce. Plus no additional fees for data calls to better integrate your D365 CE data with other systems.
    • The Classic user interface left a bit to be desired, but now with the much-improved Unified Interface, the web client and the mobile client look the same, much more modern, and have more flexibility and power behind them for customizers as well.
    Incentivized
    Read full review
    Oracle
    • PeopleSoft Financials does not address the needs of small organizations that do not have a large enough staff to maintain the software or utilize the features it provides as it requires a moderate staff to keep track of all of the transactions and processing
    • PeopleSoft licensing costs are significant, which are relative to the features provided but in many cases those features may not be necessary
    • PeopleSoft licensing structures can be frustrating at times when certain modules would allow you to perform the complex task needed but it would require the entire module to be licensed for just that one feature (e.g. Cash Management for loading bank statements in certain formats)
    Incentivized
    Read full review
    Likelihood to Renew
    Microsoft
    CRM has allowed us to keep all of our data in one place that is easy for all users within the company to view. I came into the company after they had been using CRM for about 4 years. They have all said that since we have used this it has helped us control work processes better, it has allowed us to be able to track things so much better, and has been something that has helped unite many processes that used to be all over the place. We are currently using CRM 4.0 and are planning on upgrading in the next 18 months to the 2011 version. Support for 4.0 is almost all but dried up. Understandably so. Some of the customization we have done, and a plugins we use, are now contained within the 2011 version so we are looking forward to that upgrade. We use an email marketing company as well, and they primarily support the 2011 version, but their product connects and is integrated within CRM. This is a great benefit as well so that all of our marketing information can be contained in one location.
    Read full review
    Oracle
    PRISM is a great tool to track and watch numerous financial documents. I would like to see more of an integration platform that would control tracking for specific project details. There is currently only a little section for job notes which I would like to see improve. I think navigation could be improved, but isn't the worst compared to some platforms I have worked with as it provides a tree like structure on the backend which helps synchronize information together for fiscal financials.
    Read full review
    Usability
    Microsoft
    The usability is easily adopted for users familiar with other Microsoft products. Dynamics 365 has several interfaces that cross over browsers and tablets. These multiple interfaces will be phased out and updated to a single unified interface eventually to provide the same usability across all devices. The backend configurations is slowly improving with the introduction of PowerApps compared to pre-D365 Online versions
    Incentivized
    Read full review
    Oracle
    The usability is very outdated In my opinion. The screens resemble those of Windows 3.1. Too many clicks and drop-downs or clicks to go to a new screen. The business logic also appears dated and requires an update. Overall, it does not have a pleasing User Interface and should be refreshed, or a new interface should be built from the ground up.
    Incentivized
    Read full review
    Support Rating
    Microsoft
    Our partner, Ledgeview Partners has been FANTASTIC to work with. They are always timely in their response and have taken time to understand our business and our specific needs. We've made a lot of advanced customizations and they have been a great help in making those updates.
    Incentivized
    Read full review
    Oracle
    I can't give them a perfect rating because it does often take a long time and usually more [expensive] to resolve trying issues that cannot be solved by our in-house team. PeopleSoft is complicated, and the mix and match of user-created and stock modules cause problems very often. These usually require more customization to completely fix, requiring more money spent with
    Incentivized
    Read full review
    Implementation Rating
    Microsoft
    We used a data warehouse to house our data, and our IT team and implementation vendor worked diligently ahead of time to construct idea implementation plans. Out of millions of records- we had less than a dozen errors, which is remarkable. My major insight is simply having a group of completely devoted individuals working towards your goal who fully understand the desired outcome. Focused resources for implementation season are critical to success.
    Read full review
    Oracle
    I recommend that everyone pay special attention to developing a solid testing and training plan if you are even thinking of implementing PeopleSoft. Be ready to obtain good trainers and developers, otherwise, your journey can be unnecessarily painful and much more expensive. Try to stay with an implementation partner who really has your needs at heart, and actually takes the time to understand your organization!
    Incentivized
    Read full review
    Alternatives Considered
    Microsoft
    Microsoft Dynamics was part of a system overhaul for a local school, and we looked at many products. If we had used it for a company with low turnover, then it might have been more feasible. They needed something a new person could learn quickly, someone who might also be learning marketing terms at the same time - especially if there is nobody to train the individual now expected to know the system. Similar issues occurred with all of these programs (we called it being too big for their britches), and one of the bigger things we liked was that it is more compatible with MS Office products in both technical and visual appeal. If you have a steady employees who use a CRM consistently, low turnover, and those who are very familiar with Office products, Dynamics would be the smartest option for you. Unfortunately, this was just not true for the school environment
    Incentivized
    Read full review
    Oracle
    PeopleSoft is much more appropriate for large organizations than the software programs listed here. I'm involved in a project to bring billing and accounts receivable functions out of "shadow systems" like those listed here and into PeopleSoft, and PeopleSoft is more robust, flexible, and standardizable. We've found it to be an excellent solution.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Microsoft
    On our purchase, I'd been interrogated about our usage. Our needs are met by Microsoft Dynamics 365, which is simple to use. With so much data and information available, we must ensure that it is presented correctly to managers. Due to a lack of use, we don't have to spend as much money on Salesforce.
    Read full review
    Oracle
    No answers on this topic
    Professional Services
    Microsoft
    My company's preferred program right now is Microsoft Dynamics 365. We use it to keep track of customers and important sales metrics in a streamlined manner. Anyone familiar with CRMs will find the tool extremely useful. Considering that we have a good turnover, this product will be used for its basic segments. As a result, there are few chances of error with Microsoft dynamics because it is so easy to use. Many options for recording data on these leads are available. It meets our needs and pays off.
    Read full review
    Oracle
    No answers on this topic
    Return on Investment
    Microsoft
    • For those without a centralized, all in one solution for major HR, Finance and other departments, Microsoft Dynamics 365 has vastly improved employee time utilization and profit.
    • Migrating clients from on-premise to the cloud has reaped benefits including better security, no unscheduled downtime and frequent updates to functionality.
    • Those transferring from cheaper solutions have lost money in the aim to be better integrated with other Microsoft products and AI they don't really utilize.
    Incentivized
    Read full review
    Oracle
    • Provides better controls to ensure that spend does not increase beyond the PO amount.
    • sPro reverse invoicing provides a mechanism to only pay our staff aug firms for only the hours that entered into PeopleSoft. There is no more reconciliation between the vendor invoices and the hours that were charged within the internal time tracking system.
    • PeopleSoft Financials increases employee efficiency through the use of dashboards and work centers.
    Incentivized
    Read full review
    ScreenShots