You, Me And Prism Review: The Truth
December 02, 2013

You, Me And Prism Review: The Truth

Laura Leistikow | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version

Basic

Overall Satisfaction

Pros

  • Report Running : Overall settings provided to have numerous "Run Codes" is a great way to multi-task. I also like that each run can be unique to what information is needed to pull and how it is formatted for review
  • New Window : I use this all the time when gathering information from different sections of the program. It saves me a lot of time when switching screens.
  • Billing : Invoicing is a breeze despite different methods of billing jobs

Cons

  • Constant login to a job can become tedious.
  • I would like to see a full format where a job can be looked at for estimate/billing/approvals all under 1 screen (or platform). Prism gets a bit tedious when you need to pick a function first and then change the job. I think it would be easier if you were able to pull a job and then pick a function.
  • As all programs - glitches exist. They are sometimes unexplainable, but PRISM seems to keep a good record at maintaining a forward positive movement on upgrades. I would like to see a speedier process time as well as less crashes.
  • With the ease of using reports, I have been able to manage accounts by categories increasing my awareness for profitability.
  • I would like to have a clearer system of entering time/materials into the system. Something to track outside costs before an invoice has hit as a notification would be awesome.
PRISM is a great tool to track and watch numerous financial documents. I would like to see more of an integration platform that would control tracking for specific project details. There is currently only a little section for job notes which I would like to see improve. I think navigation could be improved, but isn't the worst compared to some platforms I have worked with as it provides a tree like structure on the backend which helps synchronize information together for fiscal financials.
Controls, controls, controls. PRISM is based off of controls, and as long as these are properly set up, PRISM works with ease. I would learn specific terminology and codes that PRISM uses to make sure that the information that you are reading is received correctly. Step by step directions can be found online and through the system books; although I think a short-hand could be written on these as they are overloaded in information at times that don't pertain to what it is that you are actually trying to accomplish by system.

Product Usage

100 - Across the board - permissions and usability changes.
Financial, Project Management, Production/Coordination
1 - They are administrators and part of the Tech. I don't manage this group so I am unable to know actual qualifications needed to support the Prism system.
  • Financial
  • Organization by categories
  • Reports, reports, reports
  • Using it with an electronic job system, it matches nicely with "Process"
  • Integrating the system into more of a client forward facing system

Comments

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