Remote Desktop Services vs. SupremeViewer

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Remote Desktop Services
Score 9.1 out of 10
N/A
Remote Desktop Services from Microsoft is virtual desktop and remote user session technology.N/A
SupremeViewer
Score 8.4 out of 10
N/A
SupremeViewer is a lightweight Remote Desktop Access software with a free option, that allows to connect and control a computer from a remote location. It is used for variety of purposes, including: screen sharing, file transfer, and remote desktop control. The software consist of two parts: client (SupremeViewer Client) and server (SupremeViewer Server). The users install SupremeViewer Client software on their devices to connect to host computers where the SupremeViewer Server is…
$0
Pricing
Remote Desktop ServicesSupremeViewer
Editions & Modules
No answers on this topic
SupremeViewer
$0
Offerings
Pricing Offerings
Remote Desktop ServicesSupremeViewer
Free Trial
NoNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Remote Desktop ServicesSupremeViewer
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
Remote Desktop ServicesSupremeViewer
Remote Administration
Comparison of Remote Administration features of Product A and Product B
Remote Desktop Services
8.9
3 Ratings
7% above category average
SupremeViewer
9.0
4 Ratings
8% above category average
Screen sharing9.33 Ratings9.14 Ratings
File transfer9.33 Ratings9.14 Ratings
Secure remote access with Smart Card authentication8.01 Ratings00 Ratings
Access to sleeping/powered-off computers8.01 Ratings00 Ratings
Over-the-Internet remote session8.73 Ratings9.14 Ratings
Initiate remote control from mobile10.02 Ratings00 Ratings
Remote management of servers & workstations9.02 Ratings00 Ratings
Remote Active Directory® management9.02 Ratings00 Ratings
Centralized management dashboard9.02 Ratings00 Ratings
Session record9.52 Ratings00 Ratings
Monitoring and Alerts8.02 Ratings00 Ratings
Instant message00 Ratings8.94 Ratings
Best Alternatives
Remote Desktop ServicesSupremeViewer
Small Businesses
Getscreen.me
Getscreen.me
Score 9.8 out of 10
Getscreen.me
Getscreen.me
Score 9.8 out of 10
Medium-sized Companies
mRemoteNG
mRemoteNG
Score 9.7 out of 10
mRemoteNG
mRemoteNG
Score 9.7 out of 10
Enterprises
BeyondTrust Privileged Remote Access
BeyondTrust Privileged Remote Access
Score 9.1 out of 10
Remote Desktop Services
Remote Desktop Services
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Remote Desktop ServicesSupremeViewer
Likelihood to Recommend
9.3
(17 ratings)
8.4
(4 ratings)
Likelihood to Renew
6.0
(1 ratings)
-
(0 ratings)
Usability
6.6
(2 ratings)
-
(0 ratings)
Performance
5.0
(1 ratings)
-
(0 ratings)
Support Rating
3.0
(1 ratings)
-
(0 ratings)
Ease of integration
5.0
(1 ratings)
-
(0 ratings)
User Testimonials
Remote Desktop ServicesSupremeViewer
Likelihood to Recommend
Microsoft
Remote Desktop services are well suited for people looking to connect to Local computers/Servers after connecting to VPN or Local Area Network. It is easy to use and performs superbly without any issues. However, it does not have support for connecting to Non-Windows-based Devices and Applications like Teamviewer beat RDP when it comes to connecting to machines outside one's network.
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SupremeViewer
SupremeViewer is best for troubleshooting technical issues on remote computers. You can do connections all over the world without any configurations. Just run or install and connect. It is secured and works behind NAT. The easy installation process without additional configuration helps a lot when our customers need to run the server.
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Pros
Microsoft
  • When you connect with RDS, everything looks and feels (and is) exactly like you're sitting at that desktop. This is great for us and for users.
  • You can sign in with RDS and the desktop will be the same as when you left it (if you choose to set it up that way).
  • Although they take some setup, RemoteApps are a very handy way to let users access a program without requiring them to actually connect to a remote desktop on the server.
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SupremeViewer
  • Remote Access
  • File Transfer
  • Quick and easy to use
  • Getting Screenshots for Analysis
  • Live chat during remote sessions
  • Multiple sessions to one server
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Cons
Microsoft
  • Remote Desktop Services currently does not support multiple monitors on the terminal server. Unlike other applications such as Teamviewer, there's no feature to toggle between multiple screens even if they were connected to the terminal server.
  • Remote Desktop Services should provide an option to scale up or down the screen size after a connection is established. Currently you can only adjust the screen size prior to a connection is established. So you'll have to take a best guess at what display screen resolution will fit best on your screen.
  • Remote Desktop Services should offer some kind of menu to send special key strokes like Ctrl+Alt+Del to the terminal server. Currently the substitute for that particular combination is Ctrl+Alt+End. But I have yet to discover a replacement for other combination keystrokes such as Alt+PrintScrn.
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SupremeViewer
  • Only email support
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Usability
Microsoft
The initial setup for Remote Desktop Services is complex, and licensing is costly. Each user connects to their virtual desktop hosted by a single server or group of servers, so a change or issue with servers quickly impacts every single user at the same time. Aside from that, users appreciate seeing their same personal desktop from any device or geographical location.
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SupremeViewer
No answers on this topic
Performance
Microsoft
There are some third party tools available that allow you to manage multiple connections.
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SupremeViewer
No answers on this topic
Support Rating
Microsoft
As with any Microsoft Server product, support for Remote Desktop Services requires a paid support package. These are license-based and very costly, on top of the already costly product licensing. Microsoft's licensing is complicated to begin with, so setting up licensing alone essentially requires a licensing expert's counsel. There is community documentation and support available on Microsoft websites, as well as community websites.
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SupremeViewer
No answers on this topic
Alternatives Considered
Microsoft
We selected Remote Desktop Services based upon price alone. Other solutions on the market are significantly more expensive, but if your company can foot the bill you should seriously consider products that have been on the market for longer. The lack of an ability to easily upgrade farm servers has been a challenge for us - although it is still faster than updating an application on 2000+ machines. The lack of a centralized management console in 2008 R2 is also challenging, but you get by with the tools available to you. If you don't have the money to spend on Citrix or VMWare Horizon, Remote Desktop Services is a decent replacement.
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SupremeViewer
At the beginning we used Windows Remote Desktop service. The main problem with Remote Desktop was that the remote computer needs a publicly visible IP address which will allow us to connect to that PC. For that reason we started using TeamViewer. TeamViewer works great behind NAT and with its free option was best solution for small company as ours. I think that now they are mainly targeting corporate customers and the price of their products is too high for us. This led us to look for other solutions. That's how we discovered SupremeViewer.
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Return on Investment
Microsoft
  • Allowed remote users access from home
  • Shared file access for multipolar users from a centralized location
  • Cost to add additional users when maxed out
  • Purchase multiple licenses for programs to run in virtual machines. Or unable to run on a virtual machine
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SupremeViewer
  • By using SupremeViewer we actually save on shipping costs and time.
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ScreenShots

SupremeViewer Screenshots

Screenshot of SupremeViewer Server, which allows remote access to the computer where it is running/installed. SupremeViewer Server authenticate users by providing ID and Password. Once the remote software is installed, the users can connect and work on these computers at any time.Screenshot of SupremeViewer Client. This allows users to connect and interact with remote computers and servers located anywhere in the globe via internet. The users can install or run this application on their local computer and use it to connect to a remote computer where the SupremeViewer Server is installed.Screenshot of the Installation and setup of unattended access to the remote device — this option requires to install a lightweight application on the remote computers. Once the remote software is installed, the users can connect and work on these computers at any time.Screenshot of the "run only" option, that lets the user troubleshoot a remote computer through an on-demand remote session, with no software installation required. It allows temporary remote access, without having administrative rights on the remote computer.