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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Remote Desktop Services

    Score7.7 out of 10
    N/ARemote Desktop Services from Microsoft is virtual desktop and remote user session technology.N/A

    XenServer

    Score8.1 out of 10
    N/AXenServer (formerly Citrix Hypervisor) is a virtualization management platform optimized for application, desktop and server virtualization infrastructures.N/A
    Pricing
    Remote Desktop ServicesXenServer
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Remote Desktop ServicesXenServer
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Remote Desktop ServicesXenServer
    Considered Both Products
    Microsoft
    No answer on this topic
    Cloud Software Group
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    8 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    8 Answers
    No answers on this topic
    Happy with the feature set
    88%
    Happy with the feature set
    7 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    6 Answers
    No answers on this topic
    Implementation went as expected
    88%
    Implementation went as expected
    7 Answers
    No answers on this topic
    Features
    Remote Desktop ServicesXenServer
    Remote Administration
    Comparison of Remote Administration features of Remote Desktop Services and XenServer
    Feature
    Remote Desktop Services
    4.6
    5 Ratings
    53% below category average
    XenServer
    -
    Ratings
    Screen sharing8.25 Ratings00 Ratings
    File transfer4.65 Ratings00 Ratings
    Instant message1.01 Ratings00 Ratings
    Secure remote access with Smart Card authentication6.02 Ratings00 Ratings
    Access to sleeping/powered-off computers1.12 Ratings00 Ratings
    Over-the-Internet remote session6.85 Ratings00 Ratings
    Initiate remote control from mobile3.64 Ratings00 Ratings
    Remote management of servers & workstations8.24 Ratings00 Ratings
    Remote Active Directory® management8.64 Ratings00 Ratings
    Centralized management dashboard2.23 Ratings00 Ratings
    Session record2.23 Ratings00 Ratings
    Monitoring and Alerts3.13 Ratings00 Ratings
    Server Virtualization
    Comparison of Server Virtualization features of Remote Desktop Services and XenServer
    Feature
    Remote Desktop Services
    -
    Ratings
    XenServer
    7.6
    12 Ratings
    6% below category average
    Virtual machine automated provisioning00 Ratings7.011 Ratings
    Management console00 Ratings7.012 Ratings
    Live virtual machine backup00 Ratings8.010 Ratings
    Live virtual machine migration00 Ratings8.012 Ratings
    Hypervisor-level security00 Ratings8.011 Ratings
    Best Alternatives
    Remote Desktop ServicesXenServer
    Small Businesses
    N-able Take Control
    Score7.2 out of 10
    Proxmox VE
    Score9.2 out of 10
    Medium-sized Companies
    Remote Desktop Manager
    Score9.6 out of 10
    VMware vSOM (discontinued)
    Score10 out of 10
    Enterprises
    BeyondTrust Privileged Remote Access
    Score9.1 out of 10
    IBM PowerVM
    Score9.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Remote Desktop ServicesXenServer
    Likelihood to Recommend
    7.8
    (20 ratings)
    7.0
    (12 ratings)
    Likelihood to Renew
    6.0
    (1 ratings)
    10.0
    (3 ratings)
    Usability
    8.4
    (5 ratings)
    7.0
    (3 ratings)
    Availability
    -
    (0 ratings)
    5.5
    (1 ratings)
    Performance
    5.0
    (1 ratings)
    6.4
    (1 ratings)
    Support Rating
    3.0
    (1 ratings)
    6.4
    (1 ratings)
    In-Person Training
    -
    (0 ratings)
    2.7
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.3
    (1 ratings)
    Configurability
    -
    (0 ratings)
    5.5
    (1 ratings)
    Ease of integration
    5.0
    (1 ratings)
    5.5
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    6.4
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.2
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.2
    (1 ratings)
    User Testimonials
    Remote Desktop ServicesXenServer
    Likelihood to Recommend
    Microsoft
    This is well-suited if you need to log in to a remote machine on occasion to make updates or change configurations. It is also good for a production environment or for environments where people need to log in to use common applications, so you don't need to install the application on each individual client.
    Incentivized
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    Cloud Software Group
    It can be really helpful & useful if we are using Citrix Hypervisor with other provisioning tools. Here are some specific scenarios where Citrix Hypervisor (formerly Citrix XenServer) is well-suited: Server Consolidation, Virtual Desktops, Disaster Recovery, Development & Testing Environments. On the other hand, there are some scenarios where Citrix Hypervisor may be less appropriate: Small-scale Deployments, Highly Heterogeneous Environments, and Limited Virtualization Requirements.
    Incentivized
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    Pros
    Microsoft
    • When you connect with RDS, everything looks and feels (and is) exactly like you're sitting at that desktop. This is great for us and for users.
    • You can sign in with RDS and the desktop will be the same as when you left it (if you choose to set it up that way).
    • Although they take some setup, RemoteApps are a very handy way to let users access a program without requiring them to actually connect to a remote desktop on the server.
    Incentivized
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    Cloud Software Group
    • Citrix hypervisor does price very well for small organizations. It is free.
    • Since this product is open source it does not have any type of vendor lockdown issues.
    • Allows live migration of VM's so you can keep systems up and running when changes are needed to the hardware in the background.
    • The GUI management tools are quite easy to learn.
    • Has Snapshot capability which is a great way to protect against malware as well as do risk-free upgrades.
    Incentivized
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    Cons
    Microsoft
    • Remote Desktop Services currently does not support multiple monitors on the terminal server. Unlike other applications such as Teamviewer, there's no feature to toggle between multiple screens even if they were connected to the terminal server.
    • Remote Desktop Services should provide an option to scale up or down the screen size after a connection is established. Currently you can only adjust the screen size prior to a connection is established. So you'll have to take a best guess at what display screen resolution will fit best on your screen.
    • Remote Desktop Services should offer some kind of menu to send special key strokes like Ctrl+Alt+Del to the terminal server. Currently the substitute for that particular combination is Ctrl+Alt+End. But I have yet to discover a replacement for other combination keystrokes such as Alt+PrintScrn.
    Incentivized
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    Cloud Software Group
    • Adding or presenting additional storage to the host can often be a task that is far more involved than competitive products.
    • The product can require reboots more frequently than competitors due to the DOM kernel getting "hung up".
    • Sometimes when a virtual machine is deleted it still leaves behind orphaned vdisks.
    • Recovering from the loss of a host can sometimes cause virtual machines to require lengthy command prompt scripting to fix so they can be powered back on from another host.
    Incentivized
    Read full review
    Likelihood to Renew
    Microsoft
    No answers on this topic
    Cloud Software Group
    With the knowledge and usage of solutions from VMware and Microsoft offering more compelling cloud integrated options it makes it more compelling in many environments which I consult. XenServer is a good product and fits the bill in many smaller environments but as clients look to the cloud or a hybrid cloud it can in some cases make it a bit more difficult.
    Incentivized
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    Usability
    Microsoft
    The initial setup for Remote Desktop Services is complex, and licensing is costly. Each user connects to their virtual desktop hosted by a single server or group of servers, so a change or issue with servers quickly impacts every single user at the same time. Aside from that, users appreciate seeing their same personal desktop from any device or geographical location.
    Incentivized
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    Cloud Software Group
    XenServer is a good product in its use and probably free if you have the right Citrix licenses already. However, it does require specific knowledge to manage, which makes it harder to manage if you don't have that knowledge in house.
    Incentivized
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    Reliability and Availability
    Microsoft
    No answers on this topic
    Cloud Software Group
    It's been a little problematic in the past at larger VDI deployments requiring a bit more care and feeding than other vendors. But the latest releases (6.5.x) have brought about huge improvements in the stability and availability.
    Incentivized
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    Performance
    Microsoft
    There are some third party tools available that allow you to manage multiple connections.
    Incentivized
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    Cloud Software Group
    When running like a top XenServer is a fantastic hypervisor. There is relatively low overhead on the Dom0 so workloads get the most of the resources.
    Incentivized
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    Support Rating
    Microsoft
    As with any Microsoft Server product, support for Remote Desktop Services requires a paid support package. These are license-based and very costly, on top of the already costly product licensing. Microsoft's licensing is complicated to begin with, so setting up licensing alone essentially requires a licensing expert's counsel. There is community documentation and support available on Microsoft websites, as well as community websites.
    Incentivized
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    Cloud Software Group
    The staff I've worked with are very knowledgeable or able to get a very well articulated and capable support team member on the phone or helping them if necessary and they always want to ensure the best experience possible for you on the platform. The ability for the support team to reach out to hardware vendors for assistance is a nice plus too.
    Incentivized
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    In-Person Training
    Microsoft
    No answers on this topic
    Cloud Software Group
    Part of a training for certification to become a trainer for Citrix included an in-person training with a Master CCI. The XenServer training at this time was pretty simplified due to the product primarily being installed however you did have to work with it and mildly configure the system.
    Incentivized
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    Online Training
    Microsoft
    No answers on this topic
    Cloud Software Group
    Haven't given it a real go with any online training however there are some options out there. I have taught a course following Citrix material for XenDesktop which leverages XenServer and it is pre-built so not the best for XenServer specifically for installation but configuration is mildly touched on
    Incentivized
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    Implementation Rating
    Microsoft
    No answers on this topic
    Cloud Software Group
    Ensure you review the HCL (hardware compatibility list) and reach out to the hardware vendors to ensure they support the platform and in case they have documentation that can be followed for the implementation. Also ensure the prerequisites are completed prior to implementation so that as few unexpected delays occur as you can control.
    Incentivized
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    Alternatives Considered
    Microsoft
    We selected Remote Desktop Services based upon price alone. Other solutions on the market are significantly more expensive, but if your company can foot the bill you should seriously consider products that have been on the market for longer. The lack of an ability to easily upgrade farm servers has been a challenge for us - although it is still faster than updating an application on 2000+ machines. The lack of a centralized management console in 2008 R2 is also challenging, but you get by with the tools available to you. If you don't have the money to spend on Citrix or VMWare Horizon, Remote Desktop Services is a decent replacement.
    Incentivized
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    Cloud Software Group
    Feature for feature they are neck and neck. I have used Hyper-V 2012 and 2016, VMware ESXi and XenServer evenly. XenServer is a fast install, good documentation, with enterprise features out the box that compare or exceed what VMWare offered with a higher cost of entry.
    Incentivized
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    Scalability
    Microsoft
    No answers on this topic
    Cloud Software Group
    The servers latest versions have made massive improvements to scalability. But from past experience there have been issues when running workloads for extended periods of time without reboot on the hosts. I would need to run similar workloads on the 6.5 release which has changed much of the bottlenecks or issues so I'd imagine its far more capable now, Perhaps able to stand near the best in the market.
    Incentivized
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    Return on Investment
    Microsoft
    • Allowed remote users access from home
    • Shared file access for multipolar users from a centralized location
    • Cost to add additional users when maxed out
    • Purchase multiple licenses for programs to run in virtual machines. Or unable to run on a virtual machine
    Incentivized
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    Cloud Software Group
    • Xenserver is easy to learn. We paid for support only for installation and deployment in the first three years, and now our team has the knowledge to solve most problems.
    • Low CAPEX if you have a team that uses open source software day by day.
    • But paid support is necessary to solve critical problems. The open source community is not enough. Actually, we have difficulty solving some bugs without paying for support.
    • Medium OPEX if you have a team that uses open source software day by day.
    Incentivized
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    ScreenShots