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Microsoft SharePoint vs. Sangoma Communications Platform

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SharePoint

    Score7.9 out of 10
    N/AMicrosoft's SharePoint is an Intranet solution that enables users to share and manage content, knowledge, and applications to empower teamwork, quickly find information, and collaborate across the organization.

    $5

    Per User Per Month

    Sangoma Communications Platform

    Score8.9 out of 10
    N/ASangoma's Communications Platform, including the former Switchvox and Business Voice+ from Star2Star, is a UCaaS system, allowing users to simplify communications down to one solution delivered on-premise, on cloud, or via hybrid deployment.N/A
    Pricing
    SharePointSangoma Communications Platform
    Editions & Modules
    Plan 1
    $5.00
    Per User Per Month
    Plan 2
    $10.00
    Per User Per Month
    Office 365 E3
    $20.00
    Per User Per Month
    No answers on this topic
    Offerings
    Pricing Offerings
    SharePointSangoma Communications Platform
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    SharePointSangoma Communications Platform
    Considered Both Products
    Microsoft
    No answer on this topic
    Sangoma
    No answer on this topic
    Key User Insights
    Would buy again
    89%
    Would buy again
    51 Answers
    No answers on this topic
    Delivers good value for the price
    96%
    Delivers good value for the price
    45 Answers
    No answers on this topic
    Happy with the feature set
    95%
    Happy with the feature set
    54 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    27 Answers
    No answers on this topic
    Implementation went as expected
    97%
    Implementation went as expected
    37 Answers
    No answers on this topic
    Best Alternatives
    SharePointSangoma Communications Platform
    Small Businesses
    HCL Connections
    Score9 out of 10
    Sangoma Asterisk
    Score8.7 out of 10
    Medium-sized Companies
    HCL Connections
    Score9 out of 10
    3CX
    Score7.9 out of 10
    Enterprises
    HCL Connections
    Score9 out of 10
    Sangoma Asterisk
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SharePointSangoma Communications Platform
    Likelihood to Recommend
    8.1
    (271 ratings)
    10.0
    (2 ratings)
    Likelihood to Renew
    9.8
    (26 ratings)
    -
    (0 ratings)
    Usability
    8.2
    (31 ratings)
    -
    (0 ratings)
    Support Rating
    8.8
    (13 ratings)
    9.0
    (1 ratings)
    In-Person Training
    4.5
    (1 ratings)
    -
    (0 ratings)
    Online Training
    6.4
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    6.0
    (5 ratings)
    -
    (0 ratings)
    Data Sharing and Collaboration
    9.2
    (51 ratings)
    -
    (0 ratings)
    Data Sources
    7.6
    (50 ratings)
    -
    (0 ratings)
    User Testimonials
    SharePointSangoma Communications Platform
    Likelihood to Recommend
    Microsoft
    It's Microsoft, so it rarely goes down or unnecessarily limits access. It works, though page load times can be long if you have lots of data. I feel like the Mac vs. PC divide has started to show up for MS products, but SharePoint works well with both.
    Read full review
    Sangoma
    Really Digium Switchvox is a great product, it's more of an overall service and it's great. Starting at the phones, I think they're well engineered, from button placement to make call handling a breeze, bright status indicators and programmable keys that keep things simple, and a clear back-lite screen, to light up those late night support calls. I've watched the web management interface grow into a gorgeous, friendly, informational tool that gives me a system that can do 95% of the things my customers request. The only times I've seen it as less appropriate is when it comes to the more budget restricted. I've always believed you get what you pay for, and Digium Switch provides a lovely packaged, turnkey product, that doesn't require an expert to maintain once installed. On top of that, you're paying for the service. I can speak from experience, and countless support calls, that Digium Switchvox's support is second to none. They're efficient, intelligent, friendly, and professional, I've never had a bad experience, keep up the great work!
    Read full review
    Pros
    Microsoft
    • We track employees' performance sheets, which are accessible to the employee, his manager, and HR, and this helps with transparency.
    • We maintain technical process documents and SOPs, which help us quickly provide relevant documents during audits.
    • We maintain incident documents change request forms in SharePoint, which helps us in tracking the changes.
    Incentivized
    Read full review
    Sangoma
    • Allows us to forward phones internally or externally.
    • Allows us to set up our favorite contacts to sync up on telephone screen for quick calls.
    Incentivized
    Read full review
    Cons
    Microsoft
    • Windows Explorer users have some difficulty having to constantly UPLOAD / DOWNLOAD files. Specifically on the DOWNLOAD when they are used to Drag & Drop in & out of LOCAL folders via Window's explorer.
    • Microsoft SharePoint supports multiple "library" types. When implementing our "image" library the search function is done via "tags" and boolean logic. This is challenging to most end users. I'd like our users to be able to search our Microsoft SharePoint image library without having to enter KEYWORD or other BOOLEAN logic.
    • Microsoft SharePoint can also be an internal website for each department or company wide communication tool but I believe these features are geared for much larger organizations. Since we are a SMB we really aren't using these features. So maybe something more useful to SMBs would be nice.
    Incentivized
    Read full review
    Sangoma
    • I've installed quite a few of these systems for a number of customers, and I've found a number of times having access to the second Ethernet port on some of the larger systems, and the ability to do some sort of static routing, and firewall functionality. I would love to have the ability to connect one port to the carrier's cpe router, and the other port to the customer's network.
    • I've worked with Voip products for a number of years, and various asterisk iterations. I'd like to see more access to the asterisk cli for troubleshooting, and/or potentially some sort of shell access.
    • I'd like to see the Digum Switchvox phones have vpn functionality. It would be great to deploy a field office with a pre-provisioned phone that automatically connects back to the corporate network via a secure vpn tunnel from most internet connections. Currently we either use a softphone, manually program a Cisco phone that does have the capability, or deploy an semi expensive router that support a secure tunnel. It would be much easier to sell a customer on a remote office and a fancy Digium phone, if they didn't need the extra hardware.
    Read full review
    Likelihood to Renew
    Microsoft
    It's integral to our business. It's already included with most of the Office 365 licensing we buy, so the cost is effectively zero. It stores our files, it is the foundation for custom applications, and Microsoft only continues to enhance its functionality and its connections to other Microsoft tools. SharePoint just keeps getting better and better.
    Incentivized
    Read full review
    Sangoma
    No answers on this topic
    Usability
    Microsoft
    No usability issues reported. Individual teams also have allocated areas which replace legacy shared drives on local LANs. Access to Sharepoint resources is fully integrated with corporate Active Directory with additional two-factor authentication required for administrative users. Users have access to Microsoft Services Hub which allows you to create, manage, and track support requests while staying current on Microsoft technologies with access to select self-paced learning paths
    Incentivized
    Read full review
    Sangoma
    No answers on this topic
    Support Rating
    Microsoft
    Support for SharePoint is quite good. Microsoft provides good support. Microsoft offers
    • Quick turnaround time for issues
    • A range of support services
    • Access to a network of resources
    • Escalation of issues
    • Ongoing development and commitment to produce enhancement
    The majority of support is required for initial installation. Once complete and the system is operating we have had very few support issues.
    Incentivized
    Read full review
    Sangoma
    I have not had to use Support yet, so I did not rate this. I have not had to reach out for anything.
    Incentivized
    Read full review
    In-Person Training
    Microsoft
    The face to face training I received was on SharePoint Administration. It was rushed as there was a lot of information to cover and the application of the labs weren't that great either. I like to be able to relate what I am learning to what I am currently doing.
    Read full review
    Sangoma
    No answers on this topic
    Online Training
    Microsoft
    I like to learn at my own pace and online training allows for that. Additionally, you can skip through pieces of content that you already know or are already comfortable with. Microsoft actually offers great videos on their website for basic fundamental SharePoint Training. I have used these training videos in some of my own training sessions with end users.
    Read full review
    Sangoma
    No answers on this topic
    Implementation Rating
    Microsoft
    Planning to the last detail would be advised. SharePoint is a very large application that takes a lot of finesse to get operational
    Read full review
    Sangoma
    No answers on this topic
    Alternatives Considered
    Microsoft
    The reasons for selecting MS SharePoint are: SharePoint provides ease of use and web design assistance and support SharePoint helps you schedule your content for publishing. enables users to share documents with external parties and offers a better internal structure of the content and better indexing and searching capabilities.
    Incentivized
    Read full review
    Sangoma
    I've installed, and maintained a number of different phone systems over the last few years, including nationwide level Voip service providers relying entirely on custom built Asterisk systems, to SOHO systems connected to cloud level services. So far Digium Switchvox has been one of my favorites when it comes to ease of use, customer service, and over all reliability. While there are a few things I'd like to see done a little differently, updates are released frequently with fixes, and new features.
    Read full review
    Return on Investment
    Microsoft
    • It comes with Office 365. It won't cost you any additional charges.
    • It will help you to streamline your communication and work as a central hub for all tasks, files[,] and events[.]
    • Setting it up will need a bit [of] planning. If you jump blindly it will become a confusing place for your team members and make them frustrated[.]
    Incentivized
    Read full review
    Sangoma
    • Ease of forwarding calls when out of office has been a life-saver.
    Incentivized
    Read full review
    ScreenShots