Microsoft's SharePoint is an Intranet solution that enables users to share and manage content, knowledge, and applications to empower teamwork, quickly find information, and collaborate across the organization.
$5
Per User Per Month
TeamDynamix IT Service Management (ITSM)
Score9.8 out of 10
Mid-Size Companies (51-1,000 employees)
TeamDynamix is a no-code ITSM/ESM platform with native AI and automation that helps IT teams automate repetitive tasks, reduce admin overhead, and dramatically improve service delivery. The platform removes the friction between idea and execution. Built for the realities of modern IT, it brings AI, enterprise integration, and ITIL-aligned service management together on a single unified platform, scaling without growing developer dependency and enabling teams to adapt more easily. With it,…
It's Microsoft, so it rarely goes down or unnecessarily limits access. It works, though page load times can be long if you have lots of data. I feel like the Mac vs. PC divide has started to show up for MS products, but SharePoint works well with both.
In a world where an ITSM solution can feel bloated with features and you have to pay for all of those features or have an army of employees responsible for the upkeep and implementation of those features, it is nice to see a product like TDX come along that still provides a lot of features but at an affordable price where you feel you can slowly introduce those items into your environment through a team approach.
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This application gives the total time and fetched taking after for laborers to give the advantageous payrolls and alter the charge sheets with correct information.
All data is secured and guaranteed with exceedingly capable pass codes.
. The computer program is incredible in taking after the commerce headway and making a fitting estimation around contemplation and organizing.
Windows Explorer users have some difficulty having to constantly UPLOAD / DOWNLOAD files. Specifically on the DOWNLOAD when they are used to Drag & Drop in & out of LOCAL folders via Window's explorer.
Microsoft SharePoint supports multiple "library" types. When implementing our "image" library the search function is done via "tags" and boolean logic. This is challenging to most end users. I'd like our users to be able to search our Microsoft SharePoint image library without having to enter KEYWORD or other BOOLEAN logic.
Microsoft SharePoint can also be an internal website for each department or company wide communication tool but I believe these features are geared for much larger organizations. Since we are a SMB we really aren't using these features. So maybe something more useful to SMBs would be nice.
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Many decisions must be made to implement the tool, which can be a challenge for companies that don't already have an established ticketing or project management system.
The modules you create such as ticketing applications can't be deleted once they are made.
You can't copy all your settings from one application module to another.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
It's integral to our business. It's already included with most of the Office 365 licensing we buy, so the cost is effectively zero. It stores our files, it is the foundation for custom applications, and Microsoft only continues to enhance its functionality and its connections to other Microsoft tools. SharePoint just keeps getting better and better.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
No usability issues reported. Individual teams also have allocated areas which replace legacy shared drives on local LANs. Access to Sharepoint resources is fully integrated with corporate Active Directory with additional two-factor authentication required for administrative users. Users have access to Microsoft Services Hub which allows you to create, manage, and track support requests while staying current on Microsoft technologies with access to select self-paced learning paths
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
It is very intuitive and easy to perform tasks. Very intuitive to develop a custom report. Very intuitive and easy to develop a dashboard. Very user friendly to setup new projects from project templates. A lot of custom forms to be able to collect the necessary data needed to provide better customer service.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
The face to face training I received was on SharePoint Administration. It was rushed as there was a lot of information to cover and the application of the labs weren't that great either. I like to be able to relate what I am learning to what I am currently doing.
I like to learn at my own pace and online training allows for that. Additionally, you can skip through pieces of content that you already know or are already comfortable with. Microsoft actually offers great videos on their website for basic fundamental SharePoint Training. I have used these training videos in some of my own training sessions with end users.
The reasons for selecting MS SharePoint are: SharePoint provides ease of use and web design assistance and support SharePoint helps you schedule your content for publishing. enables users to share documents with external parties and offers a better internal structure of the content and better indexing and searching capabilities.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
TDX may not have all of the features and functionality that those larger companies have, but what TDX provides, they provide and support it well. You also don't need to have a full team of programmers to support TDX or feel like you are wasting your company's money by not utilizing all that TDX offers. TDX is an inexpensive, yet powerful and scalable, ITSM solution.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
We have already been able to have insight into how many tickets for service requests we do in any particular time frame. We were surprised to find that we had as many as 300 tickets on our small support team in just a month's time.
We can centrally locate all of our how-to documents and other information that usually lives just in the memories of our employees. We have hundreds of documents that will now not be spread over Teams, workstations, and document folders but will be centrally located and searchable for years to come.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
