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Microsoft Teams Rooms vs. West Collaboration (discontinued)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft Teams Rooms

    Score7.9 out of 10
    N/AA solution to turn any space into a meeting room designed for inclusive collaboration, where everyone can fully participate.

    $40

    per month (annual subscription) per room

    West Collaboration (discontinued)

    Score8.7 out of 10
    N/ALaunched in October 2020, Hoot Meetings from Intrado was a client-free service used to host and join video meetings. Since rebranding to West Technology Group, the company is discontinuing its collaboration technologies. Hoot Meetings is no longer available.N/A
    Pricing
    Microsoft Teams RoomsWest Collaboration (discontinued)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Microsoft Teams RoomsWest Collaboration (discontinued)
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Microsoft Teams RoomsWest Collaboration (discontinued)
    Considered Both Products
    Microsoft
    No answer on this topic
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    80%
    Would buy again
    4 Answers
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    80%
    Happy with the feature set
    4 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    No answers on this topic
    Features
    Microsoft Teams RoomsWest Collaboration (discontinued)
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Microsoft Teams Rooms and West Collaboration (discontinued)
    Feature
    Microsoft Teams Rooms
    8.1
    5 Ratings
    2% above category average
    West Collaboration (discontinued)
    8.5
    2 Ratings
    7% above category average
    High quality audio8.85 Ratings9.02 Ratings
    High quality video8.35 Ratings9.02 Ratings
    Low bandwidth requirements7.24 Ratings7.62 Ratings
    Mobile support8.24 Ratings8.42 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Microsoft Teams Rooms and West Collaboration (discontinued)
    Feature
    Microsoft Teams Rooms
    8.6
    5 Ratings
    8% above category average
    West Collaboration (discontinued)
    8.3
    2 Ratings
    4% above category average
    Desktop sharing9.25 Ratings8.02 Ratings
    Whiteboards8.05 Ratings8.62 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Microsoft Teams Rooms and West Collaboration (discontinued)
    Feature
    Microsoft Teams Rooms
    8.7
    5 Ratings
    6% above category average
    West Collaboration (discontinued)
    8.4
    2 Ratings
    3% above category average
    Calendar integration9.05 Ratings8.02 Ratings
    Meeting initiation9.04 Ratings8.62 Ratings
    Integrates with social media8.02 Ratings9.02 Ratings
    Record meetings / events8.95 Ratings8.62 Ratings
    Slideshows8.35 Ratings8.02 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Microsoft Teams Rooms and West Collaboration (discontinued)
    Feature
    Microsoft Teams Rooms
    8.4
    5 Ratings
    4% above category average
    West Collaboration (discontinued)
    8.3
    2 Ratings
    3% above category average
    Live chat8.15 Ratings8.42 Ratings
    Audience polling8.55 Ratings8.42 Ratings
    Q&A8.65 Ratings8.02 Ratings
    Online Events Security
    Comparison of Online Events Security features of Microsoft Teams Rooms and West Collaboration (discontinued)
    Feature
    Microsoft Teams Rooms
    8.6
    5 Ratings
    6% above category average
    West Collaboration (discontinued)
    8.7
    2 Ratings
    7% above category average
    User authentication9.55 Ratings9.02 Ratings
    Participant roles & permissions8.25 Ratings8.42 Ratings
    Confidential attendee list8.03 Ratings8.62 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Microsoft Teams Rooms and West Collaboration (discontinued)
    Feature
    Microsoft Teams Rooms
    9.0
    5 Ratings
    20% above category average
    West Collaboration (discontinued)
    -
    Ratings
    Video conferencing8.95 Ratings00 Ratings
    Audio conferencing8.95 Ratings00 Ratings
    Video screen sharing9.05 Ratings00 Ratings
    Instant messaging9.24 Ratings00 Ratings
    Best Alternatives
    Microsoft Teams RoomsWest Collaboration (discontinued)
    Small Businesses
    ClickMeeting
    Score9.5 out of 10
    ClickMeeting
    Score9.5 out of 10
    Medium-sized Companies
    JioMeet
    Score9.8 out of 10
    JioMeet
    Score9.8 out of 10
    Enterprises
    Webex Meetings
    Score8.7 out of 10
    Webex Meetings
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Microsoft Teams RoomsWest Collaboration (discontinued)
    Likelihood to Recommend
    8.6
    (5 ratings)
    8.4
    (2 ratings)
    Usability
    8.8
    (5 ratings)
    -
    (0 ratings)
    User Testimonials
    Microsoft Teams RoomsWest Collaboration (discontinued)
    Likelihood to Recommend
    Microsoft
    We use Microsoft Teams Rooms across all of our main conference suites. This ensure our staff have consistent meeting experiences in out part of the education sector - meetings generally become hybrid fairly frequently and can even extend to pupils or staff working from home. We did try some of the poly equipment in a classroom environment but due to noise levels and the amount of pupils and staff it quickly became a non starter. We were advised to stick with participant numbers aligned to our purchased hardware before we tried this.
    Incentivized
    Read full review
    Discontinued Products
    It is a great choice if someone wants to add a large number of participants and have a large team. I have been using it and haven’t found it ruining the quality of video because of participants. Furthermore, My team found it easy to join the link . Something that bothers me is that it doesn’t work well with a weak internet connection and this is troublesome for us.
    Incentivized
    Read full review
    Pros
    Microsoft
    • Video and audio recording.
    • Sharing content.
    • Stable connection.
    • Webinar features.
    Incentivized
    Read full review
    Discontinued Products
    • Its integration with [Microsoft] Outlook is very helpful for us.
    • It provides the best quality of video and audio.
    • Its pricing is so fair and justified.
    • Its mobile application works quite smoothly.
    Incentivized
    Read full review
    Cons
    Microsoft
    • We would like to see a view which focuses on each individual and places them in a separate frame for an immersive experience.
    • It should connect to the Teams app in laptop as soon as we enter the room using some medium like mic audio.
    • Low bandwidth consumption codec to be developed to allow good quality video conferencing even in low bandwidth networks.
    Incentivized
    Read full review
    Discontinued Products
    • It requires a profoundly strong internet connection or else it stops working.
    • It is buggy.
    • There should be an update on it.
    Incentivized
    Read full review
    Usability
    Microsoft
    Hardware dependance: important to have the right certified hardware such as cameras, microphones which can limit flexibility. User onboarding and learning curve of using the product as with any new integration takes time. Therefore, maybe thinking about a more intuitive approach could help on an easier ramp up for 1st time users
    Read full review
    Discontinued Products
    No answers on this topic
    Alternatives Considered
    Microsoft
    Cisco Webex, Zoom
    Incentivized
    Read full review
    Discontinued Products
    I was not satisfied with the quality of video Zoom used to provide us. Furthermore, my team didn’t find the Zoom link easy to join and above all creating link for the meeting was very hard and tricky in Zoom which is easy in Hoot and Hoot works well even with a large number of participants, and my teammates find it easy.
    Incentivized
    Read full review
    Return on Investment
    Microsoft
    • Increase in Staff confidence to use meeting equipment
    • less "device failures" during meetings
    • More and more staff have reduced the need to travel to each of our sites for a meeting.
    Incentivized
    Read full review
    Discontinued Products
    • My team and I can better coordinate.
    • I am able to bring my team on one page and can communicate freely.
    • I can add my whole team and the quality of the video remains the same.
    Incentivized
    Read full review
    ScreenShots