MightyCall vs. RingCentral Contact Center
MightyCall vs. RingCentral Contact Center
Product | Rating | Most Used By | Product Summary | Starting Price |
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MightyCall | Small Businesses (1-50 employees) | MightyCall's Call Center solution offers a suite of call center management features managed and configured through a simplified interface. Some of these features include: Auto dialers Real-time feedback tools for on-the-spot coaching and quality monitoring. Supervisor Workspace for streamlined management of call center operations. Detailed Agent Reports to facilitate performance analysis and… | $15 per month per user | |
RingCentral Contact Center | N/A | RingCentral Contact Center is an AI-first contact center offers a set of cloud-based software plans with basic features including support for inbound and outbound call centers and IVR and ACD capabilities. Advanced features include analytics, real-time call reporting, workforce optimization analytics, and omni-channel integration with SMS, email, and social media platforms. | N/A |
MightyCall | RingCentral Contact Center | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | Core - Advanced business phone system Pro - Intelligent cloud call center Power - Call center solution powered by auto dialer | — | ||||||||||||||
More Pricing Information |
MightyCall | RingCentral Contact Center | |
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Top Cons |
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Contact Center Software |
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Workforce Optimization (WFO) |
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MightyCall | RingCentral Contact Center | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
MightyCall | RingCentral Contact Center | |
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Likelihood to Recommend | 9.0 (2 ratings) | 8.3 (19 ratings) |
Likelihood to Renew | - (0 ratings) | 7.0 (4 ratings) |
Usability | - (0 ratings) | 8.7 (3 ratings) |
Support Rating | - (0 ratings) | 6.3 (3 ratings) |
Implementation Rating | - (0 ratings) | 9.0 (1 ratings) |
MightyCall | RingCentral Contact Center | |
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Likelihood to Recommend | MightyCall | RingCentral |
Pros | MightyCall No answers on this topic | RingCentral |
Cons | MightyCall No answers on this topic | RingCentral |
Likelihood to Renew | MightyCall No answers on this topic | RingCentral |
Usability | MightyCall No answers on this topic | RingCentral |
Support Rating | MightyCall No answers on this topic | RingCentral |
Implementation Rating | MightyCall No answers on this topic | RingCentral |
Alternatives Considered | MightyCall | RingCentral |
Return on Investment | MightyCall No answers on this topic | RingCentral |
ScreenShots | MightyCall Screenshots |