Mint Service Desk vs. TOPdesk
Mint Service Desk vs. TOPdesk
Product | Rating | Most Used By | Product Summary | Starting Price |
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Mint Service Desk | Mid-Size Companies (51-1,000 employees) | Mint Service Desk is divided into two main areas - Incident Management and Asset Management. It's available and distributed as On-Premise solution. Incident Management main features: Ticket Types - Define ticket types like Change Request or Incident and attach additional attributes to each type. Dictionaries - Define your own dictionaries and attach them as dynamic attributes to ticket types. Queues - Based on queues you… | N/A | |
TOPdesk | Mid-Size Companies (51-1,000 employees) | TOPdesk is the flagship highly-modular cloud-based or installed ITSM service desk and asset management solution from the Dutch company of the same name, for enterprise companies. | N/A |
Mint Service Desk | TOPdesk | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | $1,000 per installation | Optional | ||||||||||||||
Additional Details | — | The TOPdesk license model: - Modular: Organizations purchase only the modules needed - Saas or On premise - Supports unlimited number of assets. - End users OR service agents based. For flexibility in the number of agents for e.g. extra busy times of the year, the end user license allows adding agents without any restrictions, no day passes needed. | ||||||||||||||
More Pricing Information |
Mint Service Desk | TOPdesk | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Incident and problem management |
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ITSM asset management |
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Change management |
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Mint Service Desk | TOPdesk | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Ivanti Neurons for ITSM Score 9.2 out of 10 | Ivanti Neurons for ITSM Score 9.2 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Mint Service Desk | TOPdesk | |
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Likelihood to Recommend | - (0 ratings) | 8.7 (195 ratings) |
Likelihood to Renew | - (0 ratings) | 8.8 (107 ratings) |
Usability | - (0 ratings) | 9.6 (27 ratings) |
Availability | - (0 ratings) | 9.1 (9 ratings) |
Performance | - (0 ratings) | 8.1 (9 ratings) |
Support Rating | - (0 ratings) | 8.7 (164 ratings) |
In-Person Training | - (0 ratings) | 10.0 (2 ratings) |
Online Training | - (0 ratings) | 8.0 (2 ratings) |
Implementation Rating | - (0 ratings) | 9.1 (15 ratings) |
Configurability | - (0 ratings) | 8.8 (8 ratings) |
Ease of integration | - (0 ratings) | 8.2 (16 ratings) |
Product Scalability | - (0 ratings) | 9.1 (9 ratings) |
Vendor post-sale | - (0 ratings) | 8.9 (7 ratings) |
Vendor pre-sale | - (0 ratings) | 9.1 (7 ratings) |
Mint Service Desk | TOPdesk | |
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Likelihood to Recommend | OPGK Software / OPGK Rzeszow S.A. No answers on this topic | TOPdesk |
Pros | OPGK Software / OPGK Rzeszow S.A. No answers on this topic | TOPdesk |
Cons | OPGK Software / OPGK Rzeszow S.A. No answers on this topic | TOPdesk |
Likelihood to Renew | OPGK Software / OPGK Rzeszow S.A. No answers on this topic | TOPdesk |
Usability | OPGK Software / OPGK Rzeszow S.A. No answers on this topic | TOPdesk |
Reliability and Availability | OPGK Software / OPGK Rzeszow S.A. No answers on this topic | TOPdesk |
Performance | OPGK Software / OPGK Rzeszow S.A. No answers on this topic | TOPdesk |
Support Rating | OPGK Software / OPGK Rzeszow S.A. No answers on this topic | TOPdesk |
In-Person Training | OPGK Software / OPGK Rzeszow S.A. No answers on this topic | TOPdesk |
Online Training | OPGK Software / OPGK Rzeszow S.A. No answers on this topic | TOPdesk |
Implementation Rating | OPGK Software / OPGK Rzeszow S.A. No answers on this topic | TOPdesk |
Alternatives Considered | OPGK Software / OPGK Rzeszow S.A. No answers on this topic | TOPdesk |
Scalability | OPGK Software / OPGK Rzeszow S.A. No answers on this topic | TOPdesk |
Return on Investment | OPGK Software / OPGK Rzeszow S.A. No answers on this topic | TOPdesk |
ScreenShots | Mint Service Desk Screenshots |